Urban Outfitters offers a clean and organized shopping environment with a good selection of products. The store is located in a mall, making it easily accessible. While the music can be loud, making it difficult to hear cashiers, customer service is generally good, with some employees providing exceptional help. One shopper had a great experience thanks to a friendly staff member who went above and beyond. Though some items, particularly clothing, can run small, the store features a variety of fun accessories. Overall, Urban Outfitters is a popular destination for those who appreciate its unique styles and reasonable prices.
Andrew gave us 5 star service on the sales floor and behind the register. He was polite and charismatic. He is a great manager.
July 2025
Clean and organized, with a good selection of product. Music is very loud, so it’s hard to hear the cashiers. Customer service is generally good, with a little hit and miss.
April 2025
After having bad experiences at the Philly UO location, I was delighted with the service I received at this location. Nia made my shopping experience amazing! She was super sweet and went above and beyond to help me :) Will definitely be returning to this location in the future.
