Ross Dress for Less offers a wide selection of clothing and merchandise at discounted prices, typically ranging from 20% to 60% off department store prices. Customers appreciate the excellent variety of name brand quality clothing for the family and home. The staff is noted for being nice and efficient at the register, enhancing the shopping experience. However, some shoppers feel that the store needs to increase its inventory of newer and more stylish clothes and furniture, as recent selections have been lacking. The store can become chaotic, especially during busy times, which can make shopping challenging. Some customers have also expressed a desire for better organization, suggesting the need for security staff to help manage carts and fitting rooms. Overall, Ross Dress for Less remains a favorite for many who enjoy hunting for great deals, although improvements in store maintenance and inventory could enhance the experience further.