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“The gentleman that was in the store to help me was so kind enough to help me get this package delivered. They told me I needed a QR code. There was no QR code. We spent the hour trying to find it, but he was nice enough to help me I appreciate it July 7, 2026.”
“It’s not every day you come across a young adult who is as focused and determined as the young man who helped me at DHL today. Mohamed was very friendly and professional, and did his job brilliantly. Will definitely return to this location just because of him.”
“Excellent service! There were seven people ahead of me, but the staff was so fast and efficient that I was out within five minutes. I wish I had gotten the name of the female representative who helped me, she was friendly, professional, and absolutely amazing!”
“Had a very good experience. The store was closed when I reached for notarizeing a document. The nice person still did it and it was very quick. Great staff👍👍”
10AM - 2PM
1789 Lincoln Hwy, NJ-27, Edison
Shipping Centers
“Edison Pack and Ship is truly a hidden gem! I needed to send out several packages and wasn’t sure where to start, but their staff made it incredibly easy. They took the time to explain my options and helped me choose the most cost-effective and secure method. The packaging was done with great care, and everything arrived perfectly. What really stood out was their attention to detail and friendly service — you can tell they genuinely care about their customers. I’ll definitely be using them again for all my shipping needs..”
9AM - 5PM
300 Main St, Madison
Shipping Centers
“This location was phenomenal for fingerprinting job applicants. The scanner was modern and it was easy to use. The entire process took 10 minutes. I highly recommend this place.”
“Brie was wonderful. She was very helpful in helping me resolve a return issue. Nothing wrong on UPS’s end. To this end, she worked with me and the other company to get the matter resolved to my best interest.”
“I always send my packages here and I never have bad experiences. The packages arrive complete without incident and in good condition. The service is good and they are quick to respond...”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“Excellent expedited services, great quality with reasonable price!
We got the feather banner done from this location, the material is very good, and sturdy. The banner looks great and has caught a lot of attention. Thank you!”
“I ofter use this location for my order packing needs. They are packing experts and never had a complaint from my end clients. I recommend using them for packing service.”
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“Today I went to this UPS store, and it’s honestly the one with the best customer service I’ve experienced around Edison in the past few years.
On Sunday around 2 PM, I brought over a dozen packages to drop off using the self-service machine. A kind and lovely staff member came over and asked if I needed help carrying the packages… I was genuinely surprised.
The owner of this store should definitely recognize and praise this employee.”
“Very nice staff always friendly. Business or personal always helping out. Printing and mailing is so much easier here, then the post office or library highly recommend”
“The Staples store in Madison
, NJ, is neat, stocked with great items and the cashier's are friendly and helpful. They know all about the Staples Rewards programs, Amazon price match/returns, and coupons available.”
“Oniel has Strength like ‘Samson The Israelite Warrior’! His Pleasantness, and Professional demeanor is above all others! Therefore, I Strongly, and Highly, recommend Becky Express Shippers, with no regrets!!!”
“Everytime I come to this shop, everyone is so accommodating and friendly. I always get quick and efficient service and the new design of the store is so nice and clean. Daniel is always awesome, even when he is working alone and it's busy, he helps everyone and is always pleasant and friendly.”
“Ahmad Salem, the associate present on my visit at the Store seemed very well trained, which made my visit quick and the overall experience smooth and hassle-free.”
“had a great experience at UPS thanks to Warren. He was friendly, professional, and very helpful throughout my visit. He provided excellent customer service and made the whole process quick and easy. It’s always appreciated when someone takes the time to be patient and welcoming. Thank you, Warren, for your great work!”
10AM - 4PM
1419C Stuyvesant Ave., Union
Shipping Centers
“Pleasant experience in getting an empty box and dropping off. $8/box, $61 for visayas, $5 for dropping off assistance, you must drive to the back to drop-off, limited parking space. zelle or cash only.”
“I visited this store recently, it was my first time and had no idea what I was doing and I had to make a big printing order. I went to the printing section and Hamal helped me out. He helped me download the app, activate rewards, spend the exact amount I wanted to spend to get access to the coupon. He didn’t just help me he went above and beyond with a smile on his face and cracking jokes. He was patient and kind, even let me feel the different types of paper I could get. Outstanding customer service! I will definitely be coming back to this location. Hamal made everything very smooth and totally enriched my experience shopping at Staples.”
“Excellent customer service! The employee who assisted me went above and beyond to help with my shipment and made sure everything was handled correctly. They were patient, knowledgeable, and courteous. It's rare to find service this good, and I truly appreciate the professionalism. I will definitely return to this UPS Store for future needs.”
“I understand that everyone has different experiences with FedEx and it’s shipping policies timelines and I am not going to visit that on the the people who have to work the screens when something goes sideways. I’ve worked with the team at the FedEx office in Summit specifically the print department. I have used in the past 2.5 years as my speaking engagements have increased significantly. They’ve created my keynote notecards for Vegas, New York, London, British Columbia, Dubai, and they have never let me down. Sagbir is a Godsend and whoever the manager is of that location or the area district leader needs to understand that his heroic actions has saved this location. You need to him give him a raise, accolades, throw flowers at his feet because he understands what it means to deliver. He understands what customer service means and he embodies it . So, I could only give five stars I would give 10 and I’m going to say that it’s the only reason why this location gets 5/5 is because of the awesome service delivered by Sahbir.”
“Never had an issue with sending packages from this location, and the staff is always helpful and friendly. Have a friend that had issues at the UPS Store by him, so I suggested he try the one I go to, and he had a great experience. They were knowledgeable, and the service he was provided was completed in a timely manner.”
“Incredibly nice and helpful folks here. I've had questions on simple domestic mailings as well as more complicated parcels, and they've always guided me through it. Note the parking lot is small and super tight, but there's plenty of parking next door. Regardless, great folks and great service.”
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“It's a US Post Office! People gotta manage their expectations when visiting such a place. I don't tend to have any issues here. The only complaint I could reasonably make is that silly plastic that hangs over the counter to "protect" people from the 2020 flu. ?? It's actually laughable that people believe it does anything of the sort. That's just the Post Office for ya. Don't let it ruin your day. The person on the other side of the counter doesn't want to be there either. They're probably there only for the benefits.”