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“Great experience with a Samsung 75in TV delivery. They came on time, called a little beforehand and brought it upstairs to my second floor apartment with no issues.”
“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
8:30AM - 6:30PM
386 South St, Newark
Shipping Centers
“Yes. The team member who assisted me was very friendly, patient, and helpful. They explained everything clearly and made the process quick and easy. I really appreciated their great customer service.”
“I had a wonderful experience at this postal service shop. The staff here truly go above and beyond to help their customers, and it shows in the way they take the time to explain everything clearly and make sure you have exactly what you need.
Highly recommend this place to anyone who wants not just great service, but the best service.”
8:30AM - 7PM
100 Ryders Ln, Milltown
Shipping Centers
“I use the UPS Milltown for returns and sometimes copies as my printer is down. I now know what a great place it is to go for returns/copies and great customer service. I did not know there were so many people as impressed as I am as I don't usually read or write reviews. All three employees that are usually there Dhaval, 22955? and someone fairly new are all amazing! They are so polite, patient and they look so nice in their blue shirts. :)”
“Mainly at these two locations Stop & Shop in Elizabeth Nj especially Always Attentive, Courteous, Knowledgeable, Patient all around Awsome?????????????❣️ other location Elmora Ave Eizabeth Nj”
“I always send my packages here and I never have bad experiences. The packages arrive complete without incident and in good condition. The service is good and they are quick to respond...”
10AM - 6PM
1789 Lincoln Hwy, NJ-27, Edison
Shipping Centers
“I have entrusted Steve at Edison Pack and Ship to handle the packing and shipping of framed art work, for international delivery. The work was completed in a timely fashion and arrived in good order. These shipments involved special packaging due to both fragility and objects with a higher value, and Steve did not disappoint. I highly recommend this company for a broad range of shipping requirements.
Evan B.”
“This is by far the best UPS store I have ever been to. We are always greeted with a smile and severed very quickly. The owners are very kind, helpful, and courteous! They truly go above and beyond for their customers.”
“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”
8:30AM - 6:30PM
1092 St Georges Ave, Rahway
Shipping Centers
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
8:30AM - 7:30PM
10 Green St Unit 4, Woodbridge
Shipping Centers
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
8:30AM - 6:30PM
1115 Inman Ave, Edison
Shipping Centers
“I had an awesome experience at this UPS Store! The staff were incredibly kind, polite, and helpful throughout my visit. They took great care in packing my items safely, and made the whole process so smooth and stress-free. I want to especially mention Khan, who was extremely polite and professional—his customer service truly stood out. I’m very much satisfied with the service I received and will definitely come back here in the future. Highly recommended!”
“I always come here to ship all my products to sell and send to loved ones during holidays and events. Great customer service, and I'll always be coming back for whatever postal needs I have.”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“Ashok is the man. Super nice guy and great customer service. Had to get a few presentations printed for work. Great guy and huge help. Will come here every time now”
“Had the pleasure of being helped by Ruby, Sandra and Raj. The item I was sending was large and they made sure that they did everything they could to ship it safely. I was super thankful for all of their help. Great store. Will be using this location for any other items I have to send.”
“Its a busy location so at certain times the line is a bit long, but the staff are courteous and professional and typically get through it pretty fast.
Always a positive ex0erience when ever I've come.”
“Was so nervous to try out sending items to a family I knew in Ecuador because I don’t speak Spanish. I was instantly greeted with a bright smile from a gentlemen that eased my worries as he immediately realized and tried his best with the English he knew. He process all 7 boxes for me and explained everything so my next visit was seamless. I can’t thank him enough for his dedication and sweet demeanor making this less stressful!”
“Best Service ever & never had any issue .
Dean always helpful and doing a great job.
I only use this location in Edison.
Thank you ?”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Shipping Centers
“My go to shipping service provider.
My only complaint is that the store receipt does not provide a UPS scannable code to integrate with the UPS Customer App.
Took my packaged item and return email. One scan later and I'm in & out in less than 5-minutes.
Very efficient with efficient and polite staff.
I highly recommend their services.”
8:30AM - 7PM
518 Old Post Rd Ste 7, Edison
Shipping Centers
“Edit: The store hours on google maps are updated.
Previous note:
Theyre doing construction as of July 18th, 2025. Hours on google maps are wrong. Check hours before going. Sundays are closed at the moment and Saturdays as well as other days are more limited.”
“Quick service and they try to attend you as soon as possible l. Antoine is amazing guy trying to minimize the wait time and being very helpful & productive. Its rare to see someone working smartly at facilities like fedex.”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
8AM - 6:30PM
16 S Ave W, Cranford
Shipping Centers
“After a fiasco with the Bound Brook shipping center I was finally able to pick up my package from Italy. I was taken care of by a young man (I’m sorry I didn’t get his name) who was so kind and helpful. Even took the heavy package to my car. I went there on June 25th around 5:30ish. Thank you so very much for hiring employees that know how to take care of customers.”
10AM - 5PM
1419C Stuyvesant Ave., Union
Shipping Centers
“Airmailing packages to Manila is fast and easy with WillXpress. Reliable services!
Being a customer for more than 3 years now! Kristen is so helpful with any concerns or questions I have. Thank you very much.”
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“I had to mail many documents and Jaison was incredibly friendly, professional, and patient. He took the time to explain all my options and handled everything with great care. The service here is always fast and reliable. This is my go-to post office!”