“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”
“Kaylee was great. She was courteous and friendly. She convinced me to get an upgrade to my old Galaxy S23 since it was overheating and battery life was dying out fast. She also convinced me to get a Galaxy watch. She was great with setting up my phone and watch even after I left the store with them, she helped me to continue with the transferring process. Her coworker was also helpful and friendly. I know where to go now for great customer service.”
“Alex was a gentleman and very professional. HOWEVER, I am very unhappy about an $8 late fee for being 4 days late! Please check the post date of my payment and credit me the $8!! Hopefully Mr. Julio Perdoza and/or Mr. James Jorge can come through for me AND can properly staff the location instead of expecting Alex to handle all alone...!”
“I came to upgrade my phone to the latest model 17 Pro Max. The salesman was very helpful and tried to get me the best price for my trade in. We then purchased a new screen protector and cover. I also continued my lost or stolen insurance coverage. He then downloaded all my information from my old phone to my new one. He did all the work. I would return to this location again if I need support with my phone. Thank you
Adeline Terwilliger”
“My old iPhone 12 mini could no longer charge. I was in crisis mode and needed a new phone immediately. In the past, I’d had some pretty negative experiences purchasing new phones. I reluctantly went down to the local AT&T store. I worked with Gabriel. He was friendly, intelligent, informative and quickly helped operationalize a plan to charge my broken phone, secure a reasonably priced replacement, put together the items I needed to cross over to the iPhone 17, have it conveniently shipped to my house, and even suggested a high quality case I could order via Amazon Prime. Thanks for your help, Gabriel!”
“Great experience and top notch customer service!! Highly recommended anyone looking for a great deal!!!! Daniel went out of his way to help. The store manager was exceptional as well. So happy to ditch Verizon and join a great network on top of an incredible sales team”
“Could not get the Samsung Galaxy S23 to upgrade to the Android OS 15 via the OTA software upgrades - kept getting updates of Samsung One UI security patches instead. (Reason to stay with iPhone iOS) The Rockaway store’s Kwesi flashed it for $25 and I was back in business. Only go to him - professional, knowledgeable, and patient.”
“Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.”