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“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”
“The staff and the district manager are always very helpful and kind in store. They are patient with me as I always come in with complicated requests and they take the time to assist me without rushing me out of the store. I always choose to go into the store to work with them and will go out of my way to make it to the Ledgewood store.”
“Had a great experience upgrading today. The staff was super helpful and walked me through the entire trade-in for my iPhone. They made sure all my data was wiped and gave me a clear receipt for the credit. Professional, friendly, fast, and transparent service. Daniel was great!”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“I came to upgrade my phone to the latest model 17 Pro Max. The salesman was very helpful and tried to get me the best price for my trade in. We then purchased a new screen protector and cover. I also continued my lost or stolen insurance coverage. He then downloaded all my information from my old phone to my new one. He did all the work. I would return to this location again if I need support with my phone. Thank you
Adeline Terwilliger”
“EXCELLENT, I RECCOMMEND , NO IFS AND OR BUTS. I'LL BRING MY PHONE THE NEXT TIME( if it breaks again, very reasonable & personable & knowledgeable personnel).”
“My old iPhone 12 mini could no longer charge. I was in crisis mode and needed a new phone immediately. In the past, I’d had some pretty negative experiences purchasing new phones. I reluctantly went down to the local AT&T store. I worked with Gabriel. He was friendly, intelligent, informative and quickly helped operationalize a plan to charge my broken phone, secure a reasonably priced replacement, put together the items I needed to cross over to the iPhone 17, have it conveniently shipped to my house, and even suggested a high quality case I could order via Amazon Prime. Thanks for your help, Gabriel!”
“Alvaro is great! I was on the phone with AT&T tech support for OVER an hour, and the problem still wasn't resolved. Alvaro had it fixed in literally 7 minutes! And, he was very pleasant -”
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“Marcela is top notch, a real professional, very friendly and helpful and will go to all ends to help you with anything about your phone. She deserves a top position in the company !!”