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“I want to thank Maggie and Marcela for providing the best customer service as possible. They help me a lot, especially Maggie since she helped me two days so I can get my new iPhone running. Will highly recommend this metro to friends or anyone around. You guys really have professional workers and with a great heart aswell.”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
“The staff and the district manager are always very helpful and kind in store. They are patient with me as I always come in with complicated requests and they take the time to assist me without rushing me out of the store. I always choose to go into the store to work with them and will go out of my way to make it to the Ledgewood store.”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“My experience at this AT&T store was excellent. The customer service was superb. Ryan was polite, professional, and very knowledgeable on services as well as device information. He made the decision making process very easy for me.”
“Best experience I’ve ever had at any Verizon store. You have to ask for Bella (Denville, NJ location). She was pleasant, very helpful and really knew all of her stuff. She helped me save almost $20 on my monthly bill!! It’s honesty and helpfulness like this that increases customer retention and satisfaction.”
“Fixed to perfection. Rafael at the front desk and the tech in the back were very nice. This is the second time i visit and never had an issue. Highly recommended”
“Christina was awesome! They didn't have the exact phone I wanted, but she was able to track it down at another store. She was friendly, professional and patient.”
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“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”