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“Great experience and top notch customer service!! Highly recommended anyone looking for a great deal!!!! Daniel went out of his way to help. The store manager was exceptional as well. So happy to ditch Verizon and join a great network on top of an incredible sales team”
“He was excellent! I came in with what I thought was the camera lens cracked but he explained it was cracks in the phone case. He also replaced the screen protector which I paid for. Very knowledgeable.”
“Verizon Madison is the only place our family goes to for all of our portable devices. Dave and Gerard are kind, knowledgeable and patient. Always a great experience”
“Calvin was wonderful! He was patient, respectful and informative. I have dealt with a number of Verizon locations, but found this one to be the best. Thank you, Calvin-I appreciate your thoroughness and kindness.”
“Kaylee was great. She was courteous and friendly. She convinced me to get an upgrade to my old Galaxy S23 since it was overheating and battery life was dying out fast. She also convinced me to get a Galaxy watch. She was great with setting up my phone and watch even after I left the store with them, she helped me to continue with the transferring process. Her coworker was also helpful and friendly. I know where to go now for great customer service.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.”
“I went to the AT&T store in Ledgewood over the weekend. I cannot tell you enough about the wonderful and positive experience I had. A young gentleman named Carlos was amazing. Even though the store had people waiting, Carlos took his time and made me feel as if I was the only person in the store. He gave a polite nod to the other customers and told them he would be there as soon as he could.
He let me know the ins and outs of the phone. He was clear about how much everything would cost and pulled up my bill to show me the impact of my new phone.
Not being tech-savvy at all, Carlos walked me through the setup and the information I needed.
If anyone is interested in getting a new phone and want the best experience ever I would go see Carlos.”
“I needed a new phone and all the accessories. Anthony was so patient and kind. He helped me with each step and even helped with my car connection. Job well done!! Many thanks, Anthony.”
“Jessie's patience with me was so incredible. She chose my phone for me, knowing the screen was large enough and simple enough for me in particular. I am older and basically computer illiterate. Jessie took time to explain and show me everything on my new phone. I applaud you for hiring her.
Miriam Gold”
“Greg helped us with multiple things at the very end of his day. Never were we rushed, he took the time to understand our questions and was kind throughout the entire process.”
“Juan engaged me immediately upon entering the store with a very cordial hello and professional attitude. He helped me with my problem of changing my broken phone to a new phone, and his personality was totally professional. He is definitely an asset to your company.”
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“Could not get the Samsung Galaxy S23 to upgrade to the Android OS 15 via the OTA software upgrades - kept getting updates of Samsung One UI security patches instead. (Reason to stay with iPhone iOS) The Rockaway store’s Kwesi flashed it for $25 and I was back in business. Only go to him - professional, knowledgeable, and patient.”