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10AM - 9PM
410 NJ-10, East Hanover
Computers
“Excellent service!!! I drove over my iPhone and Andrea fixed it beautifully!!! No faults at all. And she’s nice to talk to..visit I fix your cell in Berkeley Heights for everything cell, laptops and gaming consoles! They don’t disappoint!!!”
“This is the second time Sam Tan has saved a computer of mine. I first was introduced to him 6 years ago when a data recovery company I used referred me to him. I had spilled an entire bottle of water on my MacBook Pro keyboard and Sam was able to completely restore it, replace the battery and return it to me for a very reasonable fee. It is still working despite it being a 2014 laptop. My husband uses it as his backup computer.
Recently, our newer MacBook’s screen malfunctioned. I first took it to a verified Apple repair location and they quoted me half the cost of a new laptop. Then I remembered Sam. He was able to replace my screen for significantly less than the other store and even got my laptop back to me in a few days’ time, despite a huge snowstorm that shut down the East Coast.
Would highly recommend Sam anytime! He is lovely and does a great job.”
“Super honest guys. A rare trustworthy business.
I came here after the uBreakiFix in Wayne tried charging me $100 for a simple laptop speaker swap (I provided the part). Problem was, no sound was coming out after their repair. Apparently they didn't even test it!
So I brought my business elsewhere. Cat said he'd run a $25 diagnostic check for me and called me back 15 minutes later saying the issue was fixed and my laptop was ready to be picked up.
Five stars!”
“Thank you, I am very grateful for the service, Martín did an excellent job with my computer, MacBook Pro, restoring the program and the CD reader.Thank you so much”
“Was sent by Apple for my Mac... i was hesitant since so many awful repair shops out there... but Fred was amazing! He fixed my computer and since i didnt live close by did it so i could wait for it which i appreciated beyond words! This has definitely become my go to for any computer related repairs!”
“My present laptop has recently shown a significant decrease in operational efficiency. With the high expense of purchasing new Apple products, I researched a pre-owned laptop . I saw a Facebook ad posted by Sam, who displayed a commendable level of assistance and patience in addressing all my inquiries. Sam had an older model MacBook Pro that fit my needs at a great price! The inclusion of a 90-day guarantee further bolstered my confidence in the purchase. But he did say it should last me at least 6-7 more years!!!I am an educator and Sam included several useful applications that will enhance my teaching capabilities. In addition, concerns regarding the laptop's age were addressed by my son and Sam ensured the installation of the latest software iteration to preempt any potential operational issues.I must emphasize the familial aspect of the business, as it is family-owned and operated. Such an establishment garners my wholehearted endorsement due to its exemplary customer-centered approach.Thank you Sam and Ms. Renee!! I am starting my new year feeling more prepared with my laptop!”
“So quick and great with fixing my Macbook, first fixed screen. Then wiped clean my laptop after I forgot my login. They are the best here and 10/10 recommend. Thank you Charlie!”
9AM - 5PM
50 Main St, Madison
Computers
“This morning, I went to log on to work and realized I could not find my charger to charge my dead laptop. I ran to PC Problems, there was no line, and they provided me with the correct charger (I had no idea what cord it was). They also tested it for me. I frantically left my house at 9:30 and I was able to log on to my 10 am meeting. They saved the day!!!”
“We came to this store today looking to get a new phone and Apple Watch for my Mother in law. They were extremely accommodating and patient as we tried to find a good fit for my 90yo Mother in law who is not very tech savvy. Garcy was AMAZING, he was so kind and patient. He got us all set to go and made this a very seamless experience for us all. Thanks to Apple at Short Hills and to Garcy!”
“I would like to commend Josh D. at the Apple Store in Willowbrook Mall for providing exemplary service during my recent visit. His expertise, attention to detail, and professionalism made for a remarkable customer experience. Thank you, Josh, for your outstanding dedication.”
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“I was at the Rt. 10 location a few weeks ago because I purchased a Canon printer for pick-up. I had a great experience. Bobbie, the sales associate who assisted me, was helpful, knowledgeable and friendly. They helped me navigate some additional purchases and worked to find me the best options for my needs, all while assisting other customers effortlessly. It isn't everyday that one receives excellent customer service. Best Buy should be proud that someone like Bobbie is on their sales floor. I don't leave reviews often, but felt compelled in this instance.”