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9AM - 9:30PM
65 NJ-17, East Rutherford
Department Stores
“Gianna checked me out at the cash register and was SO nice! She helped me find an item that was missing a tag and was so fun to talk to. I’ll definitely be back”
“?????????? (10/5 stars, honestly more)
Shelsey at the Saks Fifth Avenue in the American Dream Mall is an absolute gem. From the moment we walked up, she radiated warmth, professionalism, and genuine care. She didn’t just help my sister—she guided her, thoughtfully and patiently, to the perfect concealer and the most stunning plum lipstick that looked like it was made just for her.
Shelsey was attentive without ever being pushy, knowledgeable without being overwhelming, and kind in a way that made the whole experience feel personal and special. You could tell she truly cared about getting everything just right. This is the kind of service that makes you remember why luxury retail exists in the first place.
Shelsey was phenomenal. Iconic. A total star. Saks is lucky to have her.”
Department Stores
Department Stores
“This store location is amazing! The cashiers are always friendly, helpful, and welcoming. The manager, Fatmira, is outstanding — very professional, communicative, and always ready to help customers with anything they need. The whole team makes sure customers leave happy and can always find what they’re looking for. Excellent customer service every visit!”