Hollister Co. at Menlo Park mall is a shop that customers love, with many stating they are big fans of the tshirts and jeans. The clothes are described as cute and exceptional quality, though some note the jeans can get quite holy after several years. The staff receives mixed feedback; some are super helpful and sweet, while service can be slow during peak hours and there are not many staff to help with size changes. The location is perfectly situated within the mall with lots of options for food and parking. Overall, it remains a beloved shop for many.
About 2 weeks ago I had a bad experience with one of the cashiers here who didn't know what the heck he was doing. Luckily today I had a very nice lady with glasses help me who restored my faith in shopping here. Thank you for making my shopping experience pleasant and in helping me place an online order.
August 2025
I had a really great time shopping here, all the clothes are so cute!! The staff was super helpful shout out to Jaylen C. for being super super awesome and helpful !!
January 2025
I really like the manager she is so so sweet, however the jeans do get quite Holy after 4 years. I wish for the price the jeans lasted longer but everything else is exceptional quality, which is why I approve of Hollister & I still (for over a decade now) LOVE their clothes.
