Metro by T-Mobile offers a mixed customer experience. While some customers praise the friendly and helpful staff, particularly a "Uruguayan boy" and a professional employee named Vicky, others express concerns about the inappropriate music played in the store, which they found unsuitable for a family environment. Overall, the reviews highlight the store's attentive and knowledgeable staff, who guide customers through the purchasing process and provide satisfactory service. However, the business could benefit from addressing the music selection to create a more welcoming atmosphere for all customers.
I absolutely love Mauricio & Kaomy's spirit, I live in Roanoke, Va. & took us 20 minutes to travel to the store,& the experience was very inviting, especially with Mauricio. He is a great asset to the store!!♥️👑🎉🎉🎉🎉🎉🎉🎉 & to care of me.
February 2025
Everything is good, except for the music they have in the background. When I went there was a girl listening to Bad Bunny and the songs were all bad words and rudeness and I was there with my 12 year old daughter on top of us and we spent 30 minutes and the only thing we heard was that guy.
May 2024
Just at this time at 5:32 pm , I have a bad experience with a costumers assistents. Please verify your employers.
