{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Great storage facility! I’ve been using it for a while now, and everything is top-notch. The area is always clean and well-maintained, you can really tell they take care of the place. The staff is very friendly and responsive, always ready to help with any issue. Access is convenient, and everything works smoothly. Highly recommend for storage needs.”
“I wanna start off by saying, I regret not choosing these guys first. It would have honestly saved me from the drama and added expense.This review starts with a negative experience from another moving company. We originally choose a moving company that a friend suggested. They had a lot of negative reviews, but I foolishly thought that the small amount of negative reviews couldn't be that bad. It was worse then I could have ever imagined.
TLDR: The first moving company flaked out on us the day of the move which also happened to be the day before the house closed. They came up with a wild excuse as to why they wouldn't do the job and then just dropped everything and left.
Understandablely, My family and I were freaking out. That's when I reached out once again to Expo Movers and spoke to Ivan. I explained what happened and the tight situation we were in. He assured me that they would help us and to be honest I can't imagine how tirelessly this man could have worked, because the very next day he had a team out to my mom's house and without any complaints, they packed up everything in my mom's house as well as a pod at a pods storage facility. My mom and sister complimented on how fast and professional the men were, a striking contrast to the day before.
Now it's important to point out that all of this happened on Thursday Aug 6th of this year. The move was from New York to Arizona. The moving truck arrived in Arizona on August 8th, later in the afternoon. I'm still shocked by how quickly they arrived. Another important thing to add is that we didn't have a shared truck. It was one truck for all of my family's stuff.
It turned out that on the way to Arizona, there was an emergency with one of the other drivers and that driver had to fly home. The other driver continued to Arizona where he'd end up unloading the entire truck all by his self.
All the while communication was wide open with Ivan. I can't remember if Ivan was the supervisor or a sales associate, but regardless I can never thank him and the rest of his team nearly as much as I already have. This company was quite literally the answer to my prayers in a moment I wouldn't wish upon anyone.
I wish there was a way to rate more than 5 stars. They truly did go above and beyond. Thank you so much again Ivan, and the rest of the team.
P.s. I'm not really going to discuss the cost. Understandablely it ended up costing a bit more than what were originally charged, but considering that Ivan had to plan all of this the day before his man came, he legitimately pulled off a miracle. Now to be honest it would have cost less in a sense to go with Expo Movers to begin with. The moving company that flaked on us was $5000 cheaper than Expo. In comparison, other moving companies were more expensive. Moral of the story...stick with Expo Movers. They are absolutely worth it.”
“Alex and Michelle were very helpful on my first time experience with renting storage walking me through it let me see multiple spaces i appreciate it all real do recommend?”
“Marisol was a wonderful help today! ? She is incredibly kind, knowledgeable, and has such a warm, positive energy. She went above and beyond to assist me and I truly appreciate all of her help. I also love this place my dad has stored his belongings here before, and we’ve always had a great experience. The staff are consistently friendly, professional, and welcoming. Highly recommend!”
“Sofi was the absolute sweetest ! She was very patient with me and my baby as I was trying to figure out which unit would be best for my needs ! Wonderful and clean environment, keep up the amazing service”
“Come store your items here at Extra Space Storage. You will not have any worries. This facility is clean and the staff is very friendly especially Jack she was very polite ad so helpful. Thanks for all your help.”
“Great customer service. Brandon went above and beyond to make sure I found the perfect unit. He was patient and walked me through all the options. Highly recommend.”
“Truly exceptional and professional humans. I was getting evicted in less than 24 hours and they graciously waited for me past closing and helped me move my belongings into storage. I cannot thank them enough!”
“Riaz and Gregory were both very very helpful with my move in and explained/answered all of my questions thoroughly and in great detail. They were both very respectful and this property is in good shape.”
“These guys go ABOVE AND BEYOND! and they're totally reasonably priced for packing, moving and storage. They were flexible, accommodating, responsive, came back the next day to deal with some large item that wouldn't fit, dealt with an annoying neighbor that yelled at them. Amazing service and will definitely use them again.”
“Had an excellent interaction with Blue, nice gentleman. Helpful and friendly staff along with Rachel, a clean and well-lit environment, secure access, easy booking and check-in processes.”
“Great experience. Very knowledgeable staff. Dolan at the front desk was very helpful and professional. He helped us navigate the facility with ease while we checked over 20 storage lockers. He was extremely helpful, made the experience stress-free and was a very polite and well mannered individual. Highly recommend.”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“This was my first time checking this place out and I can say that my experience was great . Asia was very genuinely helpful and made choosing a unit easy. Definitely would recommend visiting this place for your storage needs, with the welcoming experience and understanding . Thank you Asia keep it up !!”
“I was inquiring about some unit information and the manager Alex was super knowledgeable and helpful. His professionalism and patience really put me at ease during these trying times and he made me feel super welcome. The location was super clean and the staff were super helpful. I wish I could give 10 stars across the board, I definitely recommend this place for your storage needs !”
“We stopped by today to view storage spaces and Harry was extremely accommodating and helpful. We ended up leaving Extra Space Storage renting out a space! Highly recommended”
“Experience here is pleasant, Jorge is extremely helpful and thoughtful, and considerate, takes his job serious, the other staff member seems pleasant as well. Faculty is clean, no issues so far.”
“I just rented a unit and it couldn’t have been easier. Anthony made it as easy as possible. I’ve rented several various storage units in different states, mostly public storage in the past and this was the easiest and most convenient experience. Anthony was very accommodating. He’s the best!”
“New customer at this facility and the process has been great. The facilities are clean and easily accessible. The manager Dashawn has been more than helpful and really responsive. Highly recommend.”
“Kevin was amazing, thoughtful and very knowledgeable. My family has been coming here and he helps them everytime. It was my first time meeting him and he lived up to the hype. Thank you Kevin”
“Isaac and Luis are the best at the Hudson Yards location. They were both helpful in finding me the best unit for my needs, and made the setup process quick and easy. I would highly recommend this location.”
“Excellent experience! The units are clean, secure, and very well maintained. Andrea was friendly, helpful, and made the entire process quick and easy. Access to the storage was convenient. Definitely recommend this location.”
9:30AM - 6PM
3330 Broadway, New York
Self Storage
“Jude is working so hard he doesn’t have much time to ask others to give him reviews, but we are here to articulate his efforts and to thank him for his fresh attitude and personal care while helping us move!”
“It was my first time at this storage unit and my experience was extremely easy and efficient! Joshua was the person that helped me with my move in and he made it really easy and comfortable for me to understand my way around the unit! 10/10”
“Easy process to move-in and out. Would highly recommended this location if you’re looking for a storage unit in uptown Manhattan. The employees there are also nice and helpful with any concerns you may have. Thanks again.”
“Jennalisa and staff was amazing I am a new business owner and needed to place my items in a place for a month Jennalisa helped me get a first month free it was fast and moved in the same day Great location and the location is super clean and staff is friendly”
“Andy was an absolutely pleasure to work with! He went above and beyond in customer experience and the next time we need a storage unit, we will book here. 6 out of 5 stars!”
9:30AM - 6PM
601 E 137th St, Bronx
Self Storage
“The patience and knowledge of Mr. Oates was greatly appreciated. As someone who’s been in the customer service industry for 35 years it is a pleasure to interact with someone with personality….”
“Anthony helped me get a unit but not at his site over in the Austin location due to him being sold out I could see him having great service I could see how the rapport is with everyone great experience overall”
“Just visited Extra Space Storage in Fort Lee for the first time, and I had a great experience. The staff were very friendly, helpful, and easy to talk to. They took the time to answer my questions and were very accommodating throughout the process. Excellent customer service—I would definitely recommend this location!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Extremely professional. Byron and Angelo went above and beyond to facilitate my move in process. Facility is clean and well organized. Outdoor parking units have their own gated entrance.”