“Pug was knowledgeable and very professional. He made me feel welcomed really took the time to understand my needs. Highly recommend. If I could leave 6 stars I would”
“I acutely went to get my screen replaced and the gentleman who helped me informed me my phone case is under warranty which I never new and he suggested that my phone itself need cleaning and they also did was very pleased and he was pretty quick”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“My s21 needed the charging port replaced. He performed the repair on a walk-in basis and in 40 minutes. Did not charge a diagnostic fee. Very satisfied with service.”
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”
10AM - 7:30PM
54 S Orange Ave, South Orange
Mobile Phone Accessories
“Upon arrival to the store I entered with much frustration due to the need to have my device restored. Ramon immediately sensed the distress and began to dissect the route problem. During the visit to AT&T Ramon was confident that when leaving the store my problem would be resolved and this was definitely fulfilled . Ramon excels in customer service !”
“Amazing experience at Victoria Boonton with Dan getting my IPhone 15 Pro. Answered all my questions and got my data all switched over without a problem! Highly recommend.”
“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”
“I had a wonderful experience with Michael. He helped me and explained everything sowhen I left the store I was an expert! I live in Wayne and have an Att right near my house, but had been to this store and had a great experience last time so chose to come here again. Leo an Michael are both excellent! Will be back again and will be recommending to family and friends!”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“I had my iPhone screen replaced last week here. It took only 45 minutes and it was much less expensive than apple. I'd recommend this store if you want to get your phone screen replaced asap.”
“Had problems with my old I-pad and went to the nearby AT&T store on Springfield Ave. Chris, the Manager explained the problems and helped me out. I realized I needed a new I-Pad He ordered me one and it arrived the next day. Excellent service!”
“I had the pleasure of working with Scott at the Verizon Store in South Orange, NJ. My purpose for the visit to the store was to resolve a system problem with my four-year-old cell phone. Scott listened to my problem contacted Verizon Customer Service using my cell phone and I was able to communicate with a live agent of the problems that I had experienced the previous day in contacting them.My attention was to wait until Black Friday to buy a new cell phone but from a box store. Scott was attentive in working with me. He was professional and listened to what I needed and what I could afford. His demeanor in helping me to address my need for a new cell phone was stellar. Equally important, the absence of feeling pressure to make a sell made my experience in working with Scott the ideal experience in purchasing a new cell phone and changing my cell phone number. I left the store with my old cell phone and a new one and the cost, MINIMAL.Scott is pleasant, personable, HELPFUL and KNOWLEDGEABLE!I look forward to working with Scott soon to activate my new cell phone and cell phone number as well synchronizing my phones to my laptopsI recently purchased a cell phone at Version in South Orange, NJ. I returned days later for Scott, the person who sold me the phone, to assist in setting up the device.Scott's accuracy while tending to detail in working on my phone was impressive. During the time that he worked on setting up my cell phone, customers came into the store. I watched him multi-task while maintaining his professionalism and customer service commitment.I had a stress-free experience in purchasing and setting up my cell phone with Scott.When it is time to upgrade my new cell phone, I will seek Scott for his assistance. Saving money and getting a bang for my buck will always be a priority for me!”
“Had a great experience purchasing my daughter’s first cell phone at this store yesterday. There was no wait time at all and we were greeted immediately. Nelson was extremely helpful and knowledgeable. He took a lot of time to help my daughter pick what she wanted, and explained certain features to her. He made sure we knew we could come back and see him for tech help any time. This process could not have gone smoother, and Nelson is a great asset to this location.”
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
“Came in to upgrade my phone. Greeted with Ryan and Fred. Ryan is very knowledgeable about what I wanted and helps me with everything. Answered all the questions and is very friendly. Would recommend this place.”
“I've ordered a couple times from techrabbit now, after initially finding a super good deal on a smart watch. This place seems super legit, free shipping (yes its slow, this is why its free) but everything has been as advertised and super good deals so far. Needless to say, I recommend”
“Sanjib Das provided excellent service when I purchased my new phone. He even stayed after his shift was over to complete my transaction, and checked in with me at home to make sure there were no issues with my new phone. When I returned to the store the next day with some questions about my new phone, he patiently answered them, even though the store was busy and he was working alone. All in all, he was courteous, patient, and knowledgeable, efficient, and a pleasure to work with!”
“AJ at the AT&T store was very professional! He helped set up my new 15 Pro Max as well as my daughter’s. AJ was friendly and was able to answer all of our questions. We left the store with smiles on our faces!”
“I couldn't have chosen to update my new phone today without the incredible help, patience, and expertise of the store reps who were rockstars today, Aleudys and Ben. These two were so kind and diligent in helping me to update my very old phone to a new one. Sometimes customer service jobs are thankless and arduous experiences for everyone involved, but these two were gems today. Aleudys gave me all of the information needed to make a wise decision in my update and patiently guided me through the transfer process. Ben's expertise helped to guide when the process hit some hurdles. All in all, to be helped by either of these reps will be a good experience for the customer and the company.”
“This location saved me , after more than a month and a half going back and forth between different stores and customer Service on the phone
giving me invalid excuses and reasons , all what we wanted to change a prepaid to post paid plan ...and even buy more phones
Jacob and his team were the only who gave me a solution and they did exactly what I wanted
Thanks guys , you will be my favorite AT&T store from now on”
“The main reason was Mahlon. He is a star employee. I hope that he is recognized because he single handedly saved a ton of sales in that store in the 3 hours I was there. He was patient, professional and so nice. It's rare you find employees like him so make sure he is well rewarded and appreciated!”
“My experience at this AT&T store was excellent. The customer service was superb. Ryan was polite, professional, and very knowledgeable on services as well as device information. He made the decision making process very easy for me.”
“Gregg is an excellent sales associate. This is at least my 2nd time working with him, and I hope to have many more. He is pleasant and kind, and easy to work with!!”
“Hi I recently had a bad experience @ their Watchung store On route 22 . So I waited about almost a month and went to this store. I was helped by Salesman Ryan .The young man did an excellent job and I purchased the Samsung Tablet that I wanted ... He set it up for me ,and I'm truly happy with his top notch service. Just want to State this on the review. Especially after my last experience @ the Watchung store , where the sales person tried to sell me something ( A IPAD) That I wasn't interested in... he listened too me and helped me with my needs. again thank you Ryan ... super Happy Tony”
“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”