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“We just went in to pick up our express install kit and walked out with two new phones and a new cell provider. Rafael assisted my husband and I. He was not pushy, but made great suggestions that actually met our needs. He was knowledgeable about the plan options and promotions and was clear and concise explaining the phones. Switching to Spectrum gave us one free phone line for a year and a second for only $30. We've switched from Straight Talk and will save $20/mo even after the promotion ends in a year.
Overall, the experience at this Spectrum store was quite pleasant. Rafael was kind, courteous, knowledgeable, and professional. Excellent experience!”
“Marcos was a great help this evening moving our mobile plan. He was managing multiple customers with ease and was patient with all of us. Marcos explained our options incredibly well. I feel good about coming in today. What a plus we were able to save on our existing home internet when we bundled our mobile plan.”
“I wanted to replace SSD with a bigger size (from 256GB to 2TB), but could not open the SSD cover in my mew laptop. Based on existing reviews, I called the shop and Jimmy kindly picked the call and assured that it can be handled. I immediately drove there and Jimmy explained that the screw heads holding the SSD cover were worn out, skillfully unscrewed them, removed existing 2230 SSD (256GB) and inserted new 2280 size SSD (2 TB) which I already cloned. Now my laptop is working fine with the new SSD. Jimmy really made my day. I truly appreciate him. For anyone who wants to visit the shop, better street-park the car at the Cedar Ln. Plenty of parking spots.”
“Michael was so helpful today! Honestly i dread going to cell phone stores bc it takes sooo long but honestly i was in and out in under 30 min & i bought a new phone, got the screen protector put on & paid off an old phone at the same time. Process was easy & smooth! Michael was so nice throughout the entire process, we cracked some jokes together. Overall great sales man! Would definitely recommend this store location.”
“Andy and Sara made such an impact on my visit. This is not my first time here but it was the first time that Superstar Sammy wasn’t. He trains his staff well because both Sarah and andy the manager were exceptional. You’re a fool to go to any other AT&T store.”
“Usually hesitant to do in person service cause it’s a hit or a mess, but wow the female associate was so prompt + knowledgeable. The left side of phone screen was unsalvageable + she promplty walked me through the options, promotions, and patiently prepped a new phone replacement in like less than 30 minutes. Also synced iCloud backup so it could be a quick transfer to a new phone. Store is clean, quiet and quaint. Pleasantly surprised by this location!”
“Unbelievable customer service, responding via phone / text. Extremely friendly and helpful. If you need to fix your device and want good customer service, uBreakiFix at Westwood is the place!”
“This guy rocks he’s super helpful and knowledgeable and really helped me out when I was trading in my phone and it’s in a great location. Will be returning and you should too.”
“I had an excellent experience at this Boost Mobile store and wanted to share how impressed I am with the level of service I received. From the moment I walked in, the staff made me feel welcome and took the time to understand exactly what I needed. They were patient, knowledgeable, and very professional throughout the entire process.
What stood out the most was their outstanding customer service. The team went above and beyond to answer all of my questions, explain my options clearly, and help me find the best solution for my needs without any pressure. It's rare to find a store where employees genuinely care about their customers, but that's exactly what I experienced here.
The store was clean, organized, and had a friendly atmosphere. Every staff member I interacted with was courteous, respectful, and eager to help. They made the entire experience simple and stress-free, which I truly appreciated.
In my opinion, this is the best cell phone store in town. The combination of excellent customer service, product knowledge, and professionalism sets them apart from other stores. I left feeling completely satisfied and confident with my purchase and service.
I am very happy with my experience and will definitely continue to do business with this store in the future. I will also be recommending this Boost Mobile store to my friends, family, and anyone looking for reliable mobile service and exceptional customer care. Thank you to the entire team for providing such a positive experience. Keep up the great work! ⭐⭐⭐⭐⭐”
“Very good experience in this store, I was in other stores and the customer service in this store is terrible, they treated us very well, they helped us with the problem we had, very friendly and cordial ???”
“I had a great experience at Verizon thanks to Binny. He was extremely helpful during my iPhone upgrade and made the whole process easy and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure I left with exactly what I needed. Excellent customer service and very professional”
“It's a very pleasant store with great customer service and helpful staff. They help you with everything. They explain everything very well. I'll definitely shop here again. I bought over 190 items and at a good price.”
“I needed a new Zagg protective cover for the iPad. The earlier screen cover, cracked. The young man who helped me was quick, professional and searched for the best fit, to ensure our satisfaction.”
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
“Had a great experience at the AT&T store thanks to Kevin! He was extremely helpful, patient, and knowledgeable. He took the time to educate me on a lot of features and settings on my phone that I didn’t fully understand before. He made everything simple and easy to follow without rushing us at Definitely recommend asking for Kevin if you visit!”
“Shem's customer service is awesome. He's extremely helpful, friendly, and HONEST. I learned the I was charged 2 services from the AT&T store I purchased my dad's phone in August. He removed them from my account. My dad needed a flip phone and Shem took
amazing care of us. Thank you very much.
Outstanding!!!!!!”
“ari. did a great job. even when i needed to come back to the store he was accommodating everytime. its hard to find someone honest who does good work. definitely worth it.”
“Ann was really helpful to do the transfer from simple mobile to Verizon. She hook me up with great deal on phone with bundle discount plus a free new line. I recommend this location for great service.”
“Ms.Lia was absolutely amazing,She was very attentive and extremely polite.Her service is definitely top tier.Also Mr.Bappi is also amazing,he was great even tho he doesn’t look like a Bappi to me more so Sean lol. They are great”
“Extremely helpful and efficient staff. They were able to transfer our service over quickly and were so pleasant to deal with. Highly recommend this Verizon office.”
“Today I came in to the att store in Riverdale came in for 1 line to switch from t mobile joangel was the first one at the door eager to help he was patient gave me explanation on all the deals came in wanting one line but he was able to bundle me and help save money with 2 lines with my own personal phones I'm thankful for his help”
“I've been to Chandigarh Trading LLC multiple times and have always had a great experience. Ashwani was very helpful with their passport renewal service and also assisted me with notarization, printing, and scanning my documents. Professional service, and everything was handled smoothly. Highly recommend!”
“Tatiana and Syed were both excellent to work with. They went above and beyond to ensure that a replacement for my lost phone could happen same day, and it did! Within the hour! We are long time customers at this location on Delancey, and while always a great experience, today was on another level! Thank you both!!”
“Will now ONLY go to grand Ave Verizon store for any of my phone purchases or issues! The guy who helped me was AMAZING! Super knowledgeable and helpful and made the process easy! I have been to Austin st and other Verizon stores and they weren’t as good!”
“The service was fast, friendly and absolutely efficient. Muskan is a lovely sales representative who handled the job so effortlessly. I’m highly pleased with the service at this store.”
“The service hospitality, competence, and pricing are unmatched in the city! You feel seen and heard and you realize they appreciate the business and you’re more than just a number. They’ve kept my iPhone alive for far longer than the device manufacturers probably want and for that I thank them!”
“Ian and Dave provided exceptional, professional service to me when I switched to AT&T. They were committed to resolving my particular challenges in the switch - I am very grateful! I would recommend them to anyone!”
“Very good service up to the point and quick
Didn’t have to wait in store long as I used to when I went to other store locations. Amazing service very knowledgeable and quick service.
All 5 ?”
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“Andrew helped me today and he was amazing.
He explained everything clearly, helped me understand my bill, and made the whole process quick and stress-free. Really appreciate his patience and great customer service! One of the best customer service experiences I’ve had at AT&T!”