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“I was helped by Ahmed and he was amazing!! He helped me through every step of the way and he was able to answer all of my questions! this is the best experience i have had dealing with a new phone plan. Thank you Ahmed!!”
“Love Zagg Willowbrook. I usually have Erso taking care of me and he is completely amazing! Always providing excellent service, so friendly and awesome!!! I would never go to any other Zagg location. True Excellence!!! Thank you Zagg Team Willowbrook!”
10AM - 9:30PM
1 Garden State Plaza Pkwy Kiosk #9244, Paramus
Mobile Phones
“I needed a new Zagg protective cover for the iPad. The earlier screen cover, cracked. The young man who helped me was quick, professional and searched for the best fit, to ensure our satisfaction.”
“By far the best experience I’ve had at a cellphone store. Employees were extremely knowledgeable and helpful with guiding on plan and phone options. They showed patience while we waited to get our transfer pin.”
“Went to fix my iPhone 14 Pro Max screen today. The person was nice and chill fixed my phone in around 30 minutes with a nice screen. No cheap one, pro motion and True Tone working. 10/10 service would recommend”
“Had a great experience at the AT&T store thanks to Kevin! He was extremely helpful, patient, and knowledgeable. He took the time to educate me on a lot of features and settings on my phone that I didn’t fully understand before. He made everything simple and easy to follow without rushing us at Definitely recommend asking for Kevin if you visit!”
10AM - 7PM
1428 NJ-23, Wayne
Mobile Phones
“Not all Verizon stores are the same!
This one stands out among the others I’ve been to, and there’ve been a few. PET sold me my phone 2 years ago and Hector helped us out with a problem today. Both are great. Hector greeted us as soon as we walked in, even though he was busy. When it was our turn he helped us out and solved the problem quickly.
Don’t hesitate to give them your business.”
“Probably the best experience I could have hoped for. Rasheed is an absolute professional and resolved any issues that came up. Would absolutely go back if/when the need arises.”
“I came in on Thursday with my cousin. His account was extremely messed up. We dealt with a manager by the name of Nelson. He was awesome. He really straighten things up. He took care of my cousin. I strongly recommend Nelson for your phone needs. Thank you Jim and Scott.”
10AM - 7PM
1 Union St, Lodi
Mobile Phones
“Rasheed & Enea helped me save money with my monthly bill while got me a new apple music subscription. I do all my phone purchases at this location, it is highly recommended”
“Leo is the best hands down , he actually cares about the customers. He takes the time to get you accurate information and will research and get back to you if needed. Leo adds a personal touch , you don’t feel like just another number. Highly recommend Leo and the Wayne NJ store , they will not disappoint. Thanks again Leo :). RV”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
10AM - 8PM
380 NJ-17 Ste 2, Mahwah
Mobile Phones
“I went into the store to switch from T-Mobile to AT&T, and Ray was absolutely fantastic. He took the time to really understand what I was looking for and explained all my options in detail. Not only did he help me find a plan that fit my needs, but he also saved me money compared to my previous carrier.
Ray was extremely transparent about what my bill would look like, which I really appreciated—no surprises. The entire experience was smooth, professional, and stress-free.
Since switching, my service has been significantly better, and I couldn’t be happier with AT&T. If you’re considering making the switch, I highly recommend visiting this store and asking for Ray—he will definitely take great care of you!”
“Osman and company did a fantastic job!
USUALLY: The whole phone process reminds me of buying a car. Even when dealing with other AT&T stores, I've had huge headaches with the reps trying to oversell, use tactics, and slow down the process and objective of the phone buying or upgrade process. Usually an unbearable process.
When I walked in to the store, a family was there and I saw them thank and even hug Osman, something I didn't think to see at an AT&T store at 1pm on a Wednesday. A good sign of my experience to come.
I dealt with Osman, and he created the perfect experience. Very friendly, clean communication, clear and informative. He helped me to buy a phone and open a new line. It took 5 minutes and he was very detailed in the process. No sneaky sales tactics, no surprises here at this store. Someone did a great job in finding and hiring the right people for this Fair Lawn location. Osman even helped me to solve a big situation another AT&T store could or would not, regarding an error that the other store made.
Even though I live 15 miles away, and I have an AT&T store in walking distance, I am coming to this store from now on to do business. Thank you again.”
“Kevin was truly a great person from as soon as I walked in that door. He has helped us A great amount. If you need a phone, Door see Kevin at Verizon. He was the best.”
10AM - 7PM
92 NJ-23, Riverdale
Mobile Phones
“AT&T 92 STATE ROUTE 23. Edwin was the man i felt like i left investing in my happiness not spending money set me up and made sure i was good togo cant wait for my next upgrade oh i almost forgot about thomas he is so funny great guy lets talk to the top about getting ipad covers in the store hope they see this”
“I cracked my iPhone screen and decided to try this place,when I walked in the young lady was so nice to me and she had wonderful customer service,I felt so comfortable and I was very happy with the results.I will be recommending my friends and family,Thank you very much for such a great experience❤️”
“So I went to the Verizon store in Oakland today because I was not receiving any emails on my phone. Salwin Who helped me told me about a promotion that was going on. I ended up getting a new phone for practically nothing! And he spent so much time with me and was so helpful! Because I am not techy whatsoever. Thank you again Salwin!”
9AM - 7PM
453 NJ-17, Paramus
Mobile Phones
“We walked into the store with my wife and my mother, and Josh immediately made us feel welcome. He offered us water and answered every question we had in detail. It was honestly the best customer service I’ve ever experienced.
Because of Josh’s outstanding service, we switched our cell phone provider on the spot and chose Optimum. He made the entire process easy and stress-free.
I highly recommend asking for Josh if you’re thinking about changing your cell phone provider. You won’t be disappointed!”
“Went in to upgrade my phone to the new iPhone with the Verizon promotion and everyone was very accommodating and even got the color I wanted from another store the same day. Definitely would recommend!”
10AM - 8PM
367 NJ-17, Ridgewood
Mobile Phones
“30 year ATT cell phone customer. After a disappointing experience at the nearest store in my area ( New York Hudson Valley area ) I decided to try a new ATT store. The store in Ridgewood NJ is 20 min away. I wanted a new iPhone. I called ahead to make sure they had the IP 17. Billy answered and assured me they had them in stock.
When I arrived Billy greeted me with a big smile. He made me feel welcomed and appreciated. He made sure I was informed and didn’t try to over sell and rush me. He took his time to explain everything.
I was very happy with my experience at this store. It will be my new go to store even though it’s in NJ. It’s worth it.”
10AM - 7:30PM
185 Main St, Paterson
Mobile Phones
“First time going here, dropped my phone last. Woke up the next morning and I walked to Boost City took me 20 minutes, gave my phone and waited probably less than 30 minutes and walked back home. The price and time can NOT be beat. Compared to a local phone store (1 hour repair) not to drop names but yeah, time price and quality cant be beat.”
10AM - 7PM
217 Main St, Paterson
Mobile Phones
“I had the pleasure of walking randomly into the Verizon store in Paterson. I met the nicest representative Jehad. He took care of me and did not make me feel pressured. He was knowledgeable, nice , and very aware of my time. I wish all reps were like this .”
“Nasser was incredibly helpful and turned my whole experience around. When I first came in, there was some confusion with another employee about what I needed, but Nasser stepped in, understood exactly what I was looking for, and fixed everything quickly. He made the process easy and stress-free. I really appreciate his patience and professionalism—definitely recommend asking for him!”
“This is a convenient store and smoke shop. I came to purchase vapes. This was my second time at this store and both times were quite pleasant. The man behind the counter, who I believe to be the owner, is very nice. I asked a lot of questions and he has a lot of patience with me, so I have nothing bad to say. Their selection in your vapes is pretty good considering bought enforcement cracking down on the sale of flavored vapes. Additionally, prices are pretty good as well.”
“I have been a local police officer and customer with Total Wireless, Paterson store, for the better part of 24 yrs. Not only has Mike (owner) been the most trustworthy person, his recommendations for phones and prices are unbeatable! I would not shop anywhere else !”
“Really happy with the service at this Metro by T-Mobile location. The two guys working there were awesome very patient, knowledgeable, and genuinely helpful. They made everything simple and never rushed us or tried to push anything unnecessary. Great customer service and a much better experience than I expected. Definitely appreciate both of them!”
“My family and I always receive fantastic service at this store. We are bi-coastal so we've visited numerous Verizon stores in California and NJ and this store is my absolute favorite Verizon retail location by far. After my sister and I bought several new phones last winter, I returned in early November several times for assistance with voice mail/ringer issues and had the great pleasure of meeting Verizon Associate Joshua who was immediately and immeasurably patient, professional, kind, responsive, respectful, and informative. I felt so lucky to receive his invaluable support, resourcefulness, and knowledge. I recommend this Verizon store to all my friends, family and colleagues as the customer service is superior to any other. Thank you, Joshua and Andrew, for all your stellar guidance!”
10AM - 8PM
689 Hamburg Tpke, Wayne
Mobile Phones
“My card expired so I had to update the information. Used the T-MOBILE app. What a hassle.
Stopped in to T-MOBILE in Wayne, NJ on Hamburg Turnpike. Explained my situation to sales representative, Aaron. He verified my id, took care of problem and had me on my way in less than 7 minutes. Polite and professional. Excellent!...eap”
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“Omar in Franklin Lakes Verizon is amazing! He goes out of his way to help everyone. He goes above and beyond to update my account and help with my I phone. We love you Omar!!!!! 5 star plus !!!”