JCPenney is a prominent retailer known for its wide selection of apparel and home furnishings. Customers report mixed experiences at the Freehold, NJ location. While some have enjoyed helpful service and great deals, others feel the store is outdated and in need of renovation. Shoppers appreciate the variety of products, including fragrances and clothing from well-known brands, though many have noted that certain items are often out of stock or not available in their sizes. The store offers convenient services such as free shipping and curbside pickup. However, it has been pointed out that the store hours need updating. Overall, while the shopping experience can be positive, improvements to the store's appearance and stock availability would enhance customer satisfaction.
I've also been going to Vanessa at the Hair Salon. She gives a terrific haircut.
December 2025
Jess and Ashlynn were phenomenal. Exceptional customer service!!!
December 2025
Visited the store at this location early afternoon and found it well laid out with sales in every department. Not difficult to find check-out and very pleasant. Clearly well managed more so than other JC Penny stores I have visited. Worth a visit.
