Macy's is an iconic department store offering a wide variety of clothing, shoes, housewares, and gifts from top brands. Many customers report great prices and friendly, helpful service from sales associates, noting a first-class selection. However, experiences with staff availability vary significantly. Some shoppers find very helpful assistance on the floor, while others encounter a lack of sales staff, describing some departments as understaffed like a ghost town. There are reports of associates being unhelpful or inattentive. Additionally, some customers note a wish for more seating on the upper floors for those waiting.
Anna helped me out so much when buying a suit. Very helpful and knowledgeable. The most helpful person out of 5 different places I tried to go to. If you’re looking for a suit and someone to help you, Macy’s is the place and Anna is the person.
March 2026
Amazing Macy's in the area !
Everyone here is very friendly and the product is amazing
March 2026
Had really good experience, found a great suit at awesome prices!
