Macy's is an iconic department store offering a wide variety of clothing, shoes, housewares, and gifts from top brands. Many customers report great prices and friendly, helpful service from sales associates, noting a first-class selection. However, experiences with staff availability vary significantly. Some shoppers find very helpful assistance on the floor, while others encounter a lack of sales staff, describing some departments as understaffed like a ghost town. There are reports of associates being unhelpful or inattentive. Additionally, some customers note a wish for more seating on the upper floors for those waiting.
A consistently good source for quality merchandise.
July 2024
The store seems organized and pleasant. Large retail places such as this are becoming hard to find. If found they are not maintained as well as they once were.
June 2024
At this location there seems to be less and less quantities of choices, departments and SALES STAFF. Upstairs in housewares and bedding is like a ghost town, maybe 1 or 2 sales staff on the entire floor.
