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“I feel fortunate to be a Verizon customer. I interacted with Malay and his manager, Justin.
Both gentlemen were courteous and professional. I will certainly return to this location in the future. Thank u for having this caliber of employee at Verizon.”
“Alex and Maria were really patient and friendly in handling my transaction and went above and beyond their job role ensuring customer satisfaction . Recommend this TW store.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“i intensely abuse my s21 ultra. it had water damage everywhere so bad the back cover adhesive fell off and the screen died. im pretty sure they repair phones here because it works now”
“Had my account SIM locked for security reasons and needed help resetting my PIN and reactivating my phone. The staff at this Cricket store were extremely patient, professional, and knowledgeable. They took the time to explain everything clearly and made sure my phone was fully reactivated before I left.
I really appreciated how seriously they took account security while still getting the issue resolved quickly. The whole process was smooth and stress free thanks to their help. Great customer service and a great team. I definitely recommend this location.”
“This was my best experience with a cellular store. Steve and Dave were not only extremely knowledgeable and helpful, they were nice and kind. Very patient with me as we looked through the options of my plan to add a new line. I would highly recommend visiting the store if you have any purchases, upgrades or questions. I couldn’t ask for a better experience. Thanks again Steve for all your help.”
“Wally is both knowledgeable and resourceful - his expertise is why I continue to shop at that store and remain an ATT customer - he is definitely the best customer service rep that u have interacted with in the 20 years of me being a customer
DR”
“I always come to THIS specific ATT store for their customer service. I've tried 2-3 others in this central jersey area and the customer service at those sites do not compare.
Tim and Khushi are phenomenal employees! They're knowledgeable, patient, and took the time to answer all of my questions, and have gone above and beyond their duty of being helpful. I appreciated them making such a difficult experience so much easier.
Genesis is also very nice and personable.”
“Miguel and Patrick helped me through a crazy situation with patience, empathy, and speed. Truly phenomenal service, and the only store I will go to for my phone/ service needs”
“Definitely a very helpful and professional person I'll be sending others there to get the iPhone 17 very soon Forless Towing sends every one to att Plainfield”
“Jodi and his team are always incredibly helpful and always look out for their customers as if they are family. We have been going there forever despite living in nyc because of how he treats us! Will always go back!”
“Fixed my phone in under 30mins for a very fair price! i have an iphone 13 and the screen was super cracked with pretty bad water damage but they were very patient and kind. Would highly recommend.”
“Claribeth was amazing from start to finish. She took the time to explain all my options clearly, helped me pick the perfect phone, and made the whole process was quick and easy. I got 4 new lines with them. Her customer service was top-notch—friendly and professional. I left the store extremely satisfied. Highly recommend asking for Claribeth if you stop by!”
“I went go this store to pay my bill, Bernardo was there and he told me i'd qualify for a promotion for me to get a brand new phone and thats what I did. Bernardo's costumer service is really good. He has transfered all my informations to the new phone. Thank you !!”
“I highly recommend the service they provide. I was there in January to fix my kid’s iPad that was constantly having charger issues and the home button was replaced. Two months later the home button was needed to be changed again and he made it for free of charge. Thank you again!”
“AJ at the AT&T store was very professional! He helped set up my new 15 Pro Max as well as my daughter’s. AJ was friendly and was able to answer all of our questions. We left the store with smiles on our faces!”
“I was thoroughly impressed with the level of service I received. The staff were attentive and responsive to my needs. They went above and beyond to ensure my satisfaction. The entire experience was seamless and efficient. I highly recommend their services.”
“I really needed a new phone because my old one broke. I was helped the whole way by this great worker Moe. He was easy to talk to and made getting my new phone setup easy. Also he helped me recover most things from my past phone even without Apple ID. Not to mention these guys hooked me up. Super happy with the customer service.”
“Luai was so great and really to care of me. Every time I have a problem I come here and get such great service. AT&T is lucky to have such a great employee working for you.”
“Wow the best cellular phone company in town, needed to buy few GSM unlocked phones for family members, Omer gave the best deal in town on unlocked Samsung S4's. He also added the free car chargers, screen protectors and the lather cases. On the top, he shipped everything for free. Thank you Mobile Hype for making my day!”
“The Manager, India, is an excellent model of both Verizon and Apple products. She works with great professionalism and empathy to the user’s (my) limitations. My experience at the Bernardsville store was 10/10!”
“Had my phone repaired countless times by him. Screen repair. Button repair. Power buttons. Issues with my phone turning on. They take really good care of you and the technician is a Master and rapid at his craft. The customer service are very kind and friendly. Im not seeing anyone else to repair my phone. If you have any issues check this place out! Thank the team! They go above and beyond ?”
“Best employees, namely Brian. They are all courteous, helpful, knowledgeable and not trying to up sell you anything you don’t need. No issues and tons of patience. If you want the best service go to the Verizon store in Menlo Park Mall. See Brian, he’s the best! I’d give him 1000 stars!”
“I've been on the phone for hours before I talked to my saving grace KATRINA! Not only is she super sweet but the BEST service I have EVER received! 10 stars!!!”
“I’ve had a great experience with Verizon overall. Jessica has helpes me get the best deal. She went out of her way to help.
The network coverage is one of the best I’ve used reliable signal even in areas where other carriers tend to drop off. Call quality is consistently clear, and data speeds are fast, whether I’m streaming, browsing, or using apps on the go.
Customer service has also been solid. Whenever I’ve had questions about my plan or needed assistance, the representatives were helpful and professional. The plans might be slightly higher in price compared to some competitors, but the quality of service, coverage, and performance make it worth it.
Overall, Verizon delivers dependable service you can count on, and I’d definitely recommend it to anyone looking for strong coverage and consistent performance.”
“Store owner is such a nice guy. He was not only running his store, but helping patrons with parling meter outside. The store has so many cool gadgets. Something for everyone here. I will definitely go back.”
“Excellent customer service and attention with the knowledge and professionalism that is required. I recommend it.My wife recommended me because my phone was damaged and since I arrived they offered me a phone with accessories, activation and first month payment for only $100 dollars.”
“My wife and I were beginning to have problems with our phones. Melanie at the Bound Brook Cricket Wireless location was able to find the problems with our phones quickly, and got our phones working properly in less than 15 minutes. Thanks Melanie!”
“Ariana at the Watchung Store was incredible. She was patient with all of my questions and went above and beyond to help. Definitely the best sales representative I’ve ever had at an AT&T store!”
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“Excellent customer service with honesty and integrity! Jay, the manager, was extremely helpful and guided us through the entire upgrade process. He took the time to explain every option and the possible outcomes so there were no surprises along the way. I highly recommend this store to anyone with AT&T service looking for knowledgeable and reliable assistance. I will definitely return in the future for any phone service needs!”