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“The proximity to my residence and the convenience of this connection between Amazon and UPS greatly simplifies my life and significantly enhances my experience with both companies. I am always well attended to by staff with a humanitarian conscience who understand that they should treat others well. This gives me enormous comfort and leaves me extremely satisfied every time I need to use these services.”
“I want highly COMMEND as well as RECOMMEND this particular UPS store because they have provided EXCEPTIONAL “5 Diamond/5 Star” service beyond compare!!!
The store Manager, Gage Roman and the ENTIRE staff actually assisted us with thwarting a sophisticated criminal enterprise that nearly left my 81 year old father scammed and swindled out of $20,000 dollars!!!
Gage Roman was the epitome of courteous, caring, thoughtful, patient, and professional assistance every step of the way in this process!!! If he can provide this level of service and assistance and compassion with customers in Colorado that he has never met in person then just imagine how much more so that Gage Roman and his ENTIRE staff will take care of your business needs in the greater Clifton New Jersey area!!!
I can sing his praises all day long!!!
This is merely the beginning of well deserved recognition, appreciation and exultations to be showered upon Gage Roman and his truly outstanding leadership at this store and the local community!!!
My deepest and most sincere gratitude and appreciation to Gage Roman and his ENTIRE staff!!!
-Keith Sarntee
Boulder, Colorado”
“The employees at this location are incredibly helpful, hardworking, and efficient. This store is easily 100 times faster and more reliable than any other UPS Store we've ever been to. From the moment we walked in, we felt genuinely welcomed. A special shoutout to Ines, Jose, and James—they excel at multitasking across counters, consistently prioritizing speed without sacrificing great service. We absolutely love coming here!”
“Had a wonderful experience working from the work social office. The staff and the environment were very welcoming. With my busy travel schedule, it gives me the access and flexibility to meet our clients whenever I am visiting the area.”
““I just wanted to take a moment to say how impressed I was with the UPS store I visited. The staff was not only friendly and welcoming, but also incredibly professional, courteous, and helpful. They really went above and beyond, and I would definitely recommend this UPS store to anyone in need of shipping services. Thank you so much for the wonderful experience!””
“The team member who assisted me was extremely kind, professional, and helpful throughout the entire process. They answered all my questions patiently and made everything quick and easy. I truly appreciate the excellent customer service and positive attitude. Thank you for such a great experience!””
“Best UPS store we have ever dealt with ! Box holder here for many years. Keith and the entire team is super friendly and helpful. Have made MANY recommendations to friends for this location.”
“The Associates at the UPS Store on Eagle Rock Ave. Are polite, courteous, kind, patient and always willing to go above and beyond to help you no matter what the need. I am ver grateful for all they do!!!”
“Friendly, efficient, professional and consistently great experience with all their staff, no matter the time of day. Not just my favorite location because they're local, they're truly the best.”
“I have used this UPS Store for Amazon returns, other package returns, mailing services, and notary services, and every experience has been excellent. The staff is professional, efficient, and always helpful.
A special mention to Mr. Vishal, who consistently provides outstanding customer service. He is knowledgeable, courteous, and goes above and beyond to make sure everything is handled smoothly. Whether it's a return, shipping a package, or getting documents notarized, he makes the process quick and stress-free.
Highly recommend this UPS Store for all your shipping, mailing, and notary needs!”
“Efficient service and super helpful staff, special shoutout to Henry today. I got there as as the store was closing but was met with kind welcome and expedited service. Loved my experience.”
“Always good experience,dropped off packages in a minute, notarized documents, attendee’s very helpful friendly. Been there more than ten times mostly with Amazon returns. Glad it’s in the neighborhood.”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
10AM - 4PM
321 NJ-440, Jersey City
Mailbox Centers
“The folks that work here are beyond the best people I've worked with. I've had experiences with DHL, FedEx, and some private distributors that haven't been nearly as friendly, responsible, and accomodating as these guys are. Ms. Jackie runs a tight ship and it shows!”
“I wish I got her name but there was a young lady who helped me a couple weeks ago when I missed my signature-required delivery by a few minutes. I gave her my information and she called me back when the delivery person returned so that I could retrieve my new phone that I was desperate to replace since mine was damaged. She was so sweet and it was amazing customer service. I promised to leave a review and I am more than happy to because of how accommodating they were on such a hectic day! Little things like that make a big impact and her effort is not lost on me.”
10:30AM - 3:30PM
4 S Orange Ave, South Orange
Mailbox Centers
“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“Riddhi that’s how I think you spell her name, helped me with printing some documents on my phone. I was having trouble with sending it to the email and she really helped me since I’m not the best with technology, she really went above and beyond. Thank you.”
10AM - 3PM
4 14th St, Hoboken
Mailbox Centers
“I have been to this place for shipping some documents which I wanted to get to the destination place next day. The documents reached on time as promised. I am amazed with the UPS service.”
“This Store is the best they do everything and they’re so kind they help you print the label if you do not have a printer they fax for you. They do everything and they are so nice helpful pleasant I wouldn’t go anywhere else.”
“Never had an issue with sending packages from this location, and the staff is always helpful and friendly. Have a friend that had issues at the UPS Store by him, so I suggested he try the one I go to, and he had a great experience. They were knowledgeable, and the service he was provided was completed in a timely manner.”
“had a great experience at UPS thanks to Warren. He was friendly, professional, and very helpful throughout my visit. He provided excellent customer service and made the whole process quick and easy. It’s always appreciated when someone takes the time to be patient and welcoming. Thank you, Warren, for your great work!”
“Excellent customer service! The employee who assisted me went above and beyond to help with my shipment and made sure everything was handled correctly. They were patient, knowledgeable, and courteous. It's rare to find service this good, and I truly appreciate the professionalism. I will definitely return to this UPS Store for future needs.”
“I love this UPS Store and have been going to this location since I’ve moved here. The staff is always so helpful friendly especially today when I had 10 boxes to ship. They were eager to assist me and offer a hand truck to make it easier for me to transport to the front to scan. Thank You to everyone who works there!”
“We have been with this family-owned business for several years, they are so extremely, accommodating... And always go above and beyond. it's not even funny... There are no words to describe the customer service, which is why we will stay with them moving forward!”
“Dario gave me excellent customer service! he answered my several calls to the store there were over 5. I was shipping something for my brother's birthday and he was amazing and so helpful!! He was knowledgeable, polite & respectful & didn't make me feel like I was bothering him at all like at other places!! A true hard worker!!
I hope me gets recognized for the AMAZING job he's doing for UPS!!! There also was another rep who was great who gave Dario my message & questions too. I will definitely keep coming back to the Orient way location when I need all of my packages sent even though It's a bit of a drive for me but it's worth it!! He gave me the most excellent customer service and such a professional & helped me with all my important packages with top priority! I will definitely be.
a returning customer and will let my family and friends know how Dario went above & beyond to assist me today!! Thank you again Dario Keep up all your great work!!!”
“The lady at the front office was very nice and help us to get the stamps we wanted.
She even told us to try a another USPS near to find the one she hadn't”
“Customer service person was very helpful He came to the door to help me with my package because it was heavy explain the best way to ship my package so I was saving the most. I would recommend the store to anyone.”
“They have really turned this place around! It’s like night and day compared to the folks that were running it before. They have been quick, friendly and organized every time we’ve gone in lately (we’ve gone at least several times since the staff changed over :).”
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“First of all everyone there was really polite and kind, they saved my day.. They helped me with all my needs.. George the manager was great. thank you so much for you kindness”