The Verizon store in Hazlet provides a variety of services for mobile, 5G home internet, and business needs. Customers can visit the store in person, schedule appointments online, or place orders digitally, with options for in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Reviewers share positive experiences, especially during urgent situations like screen cracks or upgrading phones before school. Staff members such as Rashi, Chris, Giovanni, and Rosa are praised for their helpfulness, patience, and ability to find savings and solutions tailored to customer needs. Some customers mention longer wait times and the absence of a greeting upon entry, which can affect the overall experience. Despite these minor concerns, many appreciate the knowledgeable staff and the store’s convenience. Overall, the Hazlet Verizon store is seen as a reliable place to get new devices, assistance, and support for mobile and internet services.
Went to correct a problem with my phone; they couldn't fix it.
May 2024
Bait and switch. They promise you a $200 gift card to Target if you get the home wireless. Then, when you try to redeem it, you get the run around and get told they can’t help you. Buyer beware! 13 year customer.
February 2024
Came here the other week to help my mother get a new phone. Giovanni was great to deal with. Super helpful and patient with my mom who had a lot of questions and is not very cell phone savvy. Great experience.
