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“Personally I have been shipping for 32 years but I have never received better service than this post office anywhere.
I ship UPS Fed Ex DHL and other companies this is one of the best offices in New York and New Jersey they deserve a raise!
Out of 5 I give them a 10.
Always clean and they also take passport photos
Vlad”
“I just left this post office and some of the best customer service from the young lady at the counter I believe her name was Clarisha. Definitely helped me out a lot! Thank you!!!”
“Love this place! The staff members are great. They have premium services for mailboxes like keeping a signature on file for packages, street address. Would recommend to a friend. No complaints.”
“Best post office ever. Easy kiosk. SWEETEST MAN EVER WORKS THERE. Just the absolute sweetest kindest most helpful guy. I had to write a review about him. He’s in the little side window area where u give packages. Did not catch his name. You are just the best.”
“Passport acceptance facility - we had an infant to apply a passport + photo for, and pleasantly surprised to find the whole process was very smooth and friendly. Kudos to the workers at this USPS location!”
“I interact with the staff at the Cranberry postoffice regularly and have found them to be exceedingly helpful and courteous. This was not the case several years ago largely because of a single disgruntled employee that has since left. Rich and his assistant are exemplary postal workers.”
“Excellent service and great people.. Dalia goes above and beyond in serving the customers, thank you so much for always being helpful, kind and knowledgeable about your job..she’s the best!!!”
“No matter when I go to this specific post office, I’m greeted by the friendly postal associate, Mei. She always makes me feel like I’m special. She speaks to me and is always so kind. Great vibes coming from her. I go there because of the treatment I receive and it’s the furthest one from me. Keep up the fantastic job Ms. Mei”
“I do not live around here so this is not my regular post office, but I came here to get fingerprints done. Michelle was so kind and got everything done in a timely manner! For reference I came earlier in the morning at 9am”
“I been here a couple of times since I moved from Maryland and I never had an issue with this post office, the line moves pretty quickly and the staff is professional and polite”
“Always great customer service by most employees! Everyone is always extremely helpful. I forget my wallet a few months back and they mailed it back to me with everything inside!The only constructive criticism is that one of the young ladies is always on her phone and seems to be bothered when helping customers.I will keep coming back thank you!”
“This location is very close to my home, so I love the convenience. The staff are very nice and so very helpful when I stop in. You don't have to wait on a long line either.”
“I've only lived here for six weeks at this address there was major problems with my address and not getting any mail but when I started not getting the packages I paid for that was a problem. My mail carrier Bob the supervisor Brett and the postmaster at the other location Natalia they fixed me they found all my stuff and brought it to me within 24 hours. And if that's not all I even got a phone call and I have never ever had a post office take care of a customer the way they took care of me. I am in the wow factor. Thanks guys I appreciate you so much.”
“There are not enough stars to talk about the great service and help that I got from the woman that works at this post office. I needed to intercept a package and correct the zip code. Not only did she give me another area's telephone number but called
Me hours later to see how I had done. For the people who live there -you are lucky to have this person helping you. Laurie Leahy”
“Had passport appointment. Had all my paperwork filled out was very easy. Nikki window clerk was excellent, very professional. She went over paperwork twice to make sure everything was correct. Highly recommended!!!”
“Me and my family went to go renew our passport and we were helped by this kind employee, Tanasia. She was really helpful in answering questions and getting us through the process.”
“I am a snail mail lover! I love to both send and receive letters and packages. Having just moved to Dayton at the beginning of the pandemic, it took awhile before I actually went to this post office. I was ordering stamps etc online.I have been to many post offices in my 58 years and this one is a gem! I cannot understand how this has such low reviews??? The staff are top notch, friendly, helpful, organized and kind! They have every priority mail supply you could want and the line moves swiftly. They are serious about Covid prevention and I really appreciate that. I can't think of a single complaint. Thank you for your service!Two years later UPDATE! This remains a wonderful, helpful PO! I think people should try being a little considerate and try kindness, you will find that you will be treated the same in return.”
“I was in the Freehold Township post office this afternoon. I was smiled at and greeted, treated with courtesy and my package was handled quickly. Such a nice suprise! Thumbs up to the team working behind the counter!”
“There was a spanish lady at the counter, very friendly. Got me my package within mins. Good service. My only problem is their hours , it's not convenient for me.”
“Don;t go that often but recently the few times I have I have been impressed with how friendly and helpful the staff behind the counter are. And noticed if the line gets longer they have a second person come out to help.”
“I've used this post office since 2001, besides other post offices. They have been good for me. Sally is a great help to us.Sometimes you need to ring bell for service because they are in the back.The managers have been helpful to us.”
“This post office is always very professional ?. I applaud them for dealing with some unruly customers who gets frustrated when they are being told what needs to done for their transactions. I never experienced a problem with the employee their they all displayed most respect. Thank you for assistance me in business at the post office. You are well needed and most appreciated!”
“I love this post office. Tge people here know what they're doing and are so helpful. I tend to go at 9:30am and it's never been busy at that time. I had I ternational mail to send and they helped me figure out the customs forms. I'm so thankful for their help. I've had my mail held while I was away and everything was delivered properly once I returned home. FYI Informed delivery let's you know what mail to expect and report missing mail.”
“always satisfied with customer service. stuff is very helpful, nice and no long waiting time. we did passports for kids once. everything was good. thank you for service”
“I visited this post office recently. There was a line, but it wasn't long and it moved quickly. The service was also friendly. Had to write this because of all the negative reviews, my experience here was fine.”
“Thank you to the patient lady (older, with long grey curly-ish hair) on a Friday late afternoon for letting me take my time to thoroughly assemble my passport renewal items to mail.”
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“I am so thankful for Kathy Felton at the Helmetta post office. The whole staff was super nice but Kathy was truly the best. I had a problem with transferring documents and had a very bad experience with a post office in Sayreville that I was not getting any help resolving until I met Kathy at the helmetta post office. Kathy was very Knowledgeable and straightened out the problem I had in Sayreville. She went above and beyond for me, was super nice and really took the time to explain everything that was going on to me and how to take care of the problem. It is very rare to come across a person and business that are so caring and helpful they are the best and Kathy is a great person.”