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“Rich at this site went above and beyond to help my husband and I renew our passports. Caught a couple of errors on mine and saved us some unnecessary fees as well.”
Open 24 hours
9 Taylors Mills Rd #199, Manalapan
Post Offices
“I have purchased bras from Brody's of Brooklyn Inc for over fifteen years and have always received exactly what I ordered in a timely manner. I have experienced exceptional customer service. For example, when my favorite Werner’s bra was no longer available, the gentleman kindly suggested another bra that I loved better than my “go to” bra. I would highly recommend Brody’s of Brooklyn for your intimate apparel needs!”
“This post office makes everything easy for me. Every time I go I help by the “ African American Girl “ she is always so helpful . She’s helped me with a few issues I’ve had in the past , she’s very polite and always came through for me ! Thank you !!”
“I've never had a bad experience here. People are super helpful and kind... Which is rare for post offices these days.
I was waiting on line for a little while so I was able to witness other people's interactions also. The employees exhibited patience with people who didn't fill out the necessary forms, offered cost effective options, and took the time to go over any tracking details on the receipts.”
“We went here for our passport appointment for our newborn baby. The general line was being processed fast. Staff was friendly and knowledgeable and very communicative throughout the entire process. We were in and out within 15 minutes. Great location and great staff!!”
“Excellent service and great people.. Dalia goes above and beyond in serving the customers, thank you so much for always being helpful, kind and knowledgeable about your job..she’s the best!!!”
“Efficient most of the time but one package that wouldn't fit into the bin got lost. The young guy was hesitant to take it until I told him it didn't fit in the drop bin, 6 months later and still no trace.”
“The gentleman behind the counter was friendly and walked me through my different mailing options. There was no line so I was in and out quickly on my lunch break.”
“No matter when I go to this specific post office, I’m greeted by the friendly postal associate, Mei. She always makes me feel like I’m special. She speaks to me and is always so kind. Great vibes coming from her. I go there because of the treatment I receive and it’s the furthest one from me. Keep up the fantastic job Ms. Mei”
“Amazing manager, had needed a very important mail, had an issue receiving it. He helped out, thank you so much Sir, made the world of difference. We all are going through things, so being kind and speaking respectful matters so much. I hope and wish to see YOUR demeanor and work ethics in the rest of the staff as well. Keep up the work of excellence. Thank you.”
“Any USPS location is rated only based on two factors - how quickly do you enter and exit and how good was their customer service?
This is one of the few USPS locations that achieve both. They have a large facility so parking space is never a challenge and the staff are nice and friendly and they check you out sooner too. They have a passport facility attached to it which is great for US passport needs.
They are currently undergoing renovations as I write this review.”
“Above and beyond what is expected. I lost my wallet in Milltown and Tanya tracked me down. Recovered all my id's, cards and cash. Restored my faith in people doing the right thing. Thank you so much”
“I don’t know these reviews are so low but I’m a local Sayreville resident and I always go here as a reliable usps. I once came unprepared and I was still treated and serviced with respect and empathy.”
“Great place ! when they are out to lunch from 1pm to 2pm you can just leave your priority mail packages on the floor next to there door so they can scan it in when they come back from lunch. 👍”
“I’m very grateful to East Brunswick post office supervisor Maurice for his kindness and help. He took the time to look for my package, kept me updated, and even called me after work when he found it. He truly went above and beyond, and his professionalism and care meant a lot to me. That level of dedication and customer service is rare these days, and I truly appreciate all his help. Thank you Maurice!”
“Great place all the ladies that are very helpful and friendly! It felt like old school like when the person would talk to you while they were delivering the mail. Very knowledgeable about about and service with a smile.”
“I made a very important purchase on Aug. 26th of this year, it shipped out on Aug.27th…it then began the most absurd journey, bouncing from location to location within the USPS network…back and forth, but not making its way to my door. I tried calling, submitting a lost package claim, but no matter what I did I simply could not get anyone or any website tools to provide me assistance with getting a resolution and having the shipment delivered to my address. I than created an entirely random inquiry form and entered a family members home address, located in South River and to my absolute surprise…I received a phone call from Greg in South River barely a few hours later. While the shipment and responsibility was in no way, shape or form attributed to the South River location, Greg put me in contact with his team member, Bridget. To say I am appreciative and impressed with how quickly and effectively Bridget resolved my issue would be an understatement. She took it upon herself, with zero obligation, to contact every location my package was looping to, submitted a re-route form to every location and kept in close contact with me every step of the way to keep me up to date with how her effort was progressing. To my absolute shock and surprise, she managed to isolate the issue causing my package to death spiral, provided me to necessary information to prevent this happening again in the future and reached out to the associate who delivers mail to my home to ensure all involved were on the same page and landed my delivery in my mail box barely 3 hours later. I think it is important that whoever reads this or who ever is responsible for hiring and employee management is aware of just how lucky they are to have such a dedicated, competent, pleasant and effective resource on the team. Feel free to take a look at the attached collage of the majority of my packages shipping history to get a better idea of just how frustrated I was while helplessly observing. Your the best Bridget, even though you told me it was not at all necessary, I told you I was going to yell your praise from the mountaintop!”
“I've only lived here for six weeks at this address there was major problems with my address and not getting any mail but when I started not getting the packages I paid for that was a problem. My mail carrier Bob the supervisor Brett and the postmaster at the other location Natalia they fixed me they found all my stuff and brought it to me within 24 hours. And if that's not all I even got a phone call and I have never ever had a post office take care of a customer the way they took care of me. I am in the wow factor. Thanks guys I appreciate you so much.”
“I am a snail mail lover! I love to both send and receive letters and packages. Having just moved to Dayton at the beginning of the pandemic, it took awhile before I actually went to this post office. I was ordering stamps etc online.I have been to many post offices in my 58 years and this one is a gem! I cannot understand how this has such low reviews??? The staff are top notch, friendly, helpful, organized and kind! They have every priority mail supply you could want and the line moves swiftly. They are serious about Covid prevention and I really appreciate that. I can't think of a single complaint. Thank you for your service!Two years later UPDATE! This remains a wonderful, helpful PO! I think people should try being a little considerate and try kindness, you will find that you will be treated the same in return.”
“I called customer service for assistance and they could not provide me with the information I needed. After that, I went came to this location and Eric absolutely went above and beyond to get me what I needed. He is definitely an asset to the location and I hope USPS knows that. Please find more people with his customer service. Thank you”
“I been here a couple of times since I moved from Maryland and I never had an issue with this post office, the line moves pretty quickly and the staff is professional and polite”
“Great experience at the post office. Suna was extremely helpful, patient, and professional while assisting me with my package and answering all my questions. Customer service like this really makes a difference. Thank you!”
“I have never had a wonderful experience at the postal service until I went to this post office. The lady at the counter was so nice and helpful. Unfortunately, I didn't get her name. However, she was African- American and she deserves employee of the year and a bonus. She's by far the best postal service worker in NJ.”
“I've had two recent issues and I must say they were both handled with care and expertise. Can't remember the young ladies name I spoke to on the phone, but she was amazing. So thank you for getting my packages delivered ? ☺️”
“I love this post office. Tge people here know what they're doing and are so helpful. I tend to go at 9:30am and it's never been busy at that time. I had I ternational mail to send and they helped me figure out the customs forms. I'm so thankful for their help. I've had my mail held while I was away and everything was delivered properly once I returned home. FYI Informed delivery let's you know what mail to expect and report missing mail.”
“always satisfied with customer service. stuff is very helpful, nice and no long waiting time. we did passports for kids once. everything was good. thank you for service”
“Thank you to the patient lady (older, with long grey curly-ish hair) on a Friday late afternoon for letting me take my time to thoroughly assemble my passport renewal items to mail.”
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“The entire staff at this post office is genuinely nice and helpful. Every visit feels smooth and stress‑free because everyone here treats you with patience and kindness. Great place to get things done.”