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“Shoutout to the ladies who work there! I didn’t catch their name but they helped me with the passport process and they were very patient with me as I had no idea what I was doing. I went to south bound brook, Somerville, bridgewater, they were all extremely rude. Raritan was great ????”
“Thank you Kingston USPS people for wonderful service.They are very helpful and kind. Nice and organized people with a professional service. I made my passport here finally after some struggles at other locations. I recommend people to come to this location even if it’s little bit far away from where you live.”
“Never thought I’d review a post office but the people who work here are honestly so nice and helpful!! I’ve been to sooo many post offices where the workers seem so mean and disgruntled but I always leave this post office smiling :)”
“Staff was good. No main entrance into the main tellers section. Two doors in the side to PO Boxes and then another door into the main area. They helped me tape up my box better than I did”
“Love this place! The staff members are great. They have premium services for mailboxes like keeping a signature on file for packages, street address. Would recommend to a friend. No complaints.”
“Never an issue for the past couple of years. Friendly and helpful as opposed to the horrible Hillsborough Branch. However once I went and it was closed for lunch because there was only 1 person working and her boss told her not to put a note on the door. So i can't give it 5 stars.”
“I always enjoy coming to this post office. The clerks are always so friendly and fun! I think I’ve met them all but the most recent only comes up on my receipt at clerk #11. Thank you Clerk #11 for your courteous and kind help!”
“The two postal employees behind the counter who assisted me in getting my passport documents together and sent out were 1) very patient with me 2) competent and 3) friendly/pleasant to work with.*In stark contrast to three unpleasant postal employees I encountered at the Pennington, New Jersey post office when I arrived on time for an appointment they cancelled (they did email me to cancel but I didn’t get a chance to read it)Robert Fenyk”
“I live in Hopewell Borough and have a small business that relies on this post office. I use it daily for multiple services and know it to be 100% reliable. Long-term employees Patty and Colleen even catch my mistakes! Perceptive, honest, AND friendly, this post office is one of our town’s assets.”
“In fact, this place is good, or rather, the woman worker just does her job well! This employee gave me the opportunity to verify addresses before sending my letters. I sent a lot of registered letters, but despite this, she gave me the opportunity on her screen, a display in her system, to check the exact addresses of sending my letters. I told her that the last letter was very important for the lawyer, and she immediately understood me, and also gave me the opportunity to check the exact address in the system. This is far from common and not all post offices give you such a real opportunity, without even asking the employee about it. I've had a lot of bad experiences where postal workers simply refuse this opportunity to give you the right to check the exact address on the screen in the system. Thanks a lot for your great job!”
“Was having a typical day, not bad, not great, and went to go mail a letter. As soon as I stepped into the tiny office I was greeted by a friendly worker named Renee, who definitely made my day just by being so animated and kind. Definitely takes the cake for best post office experience I've ever had elsewhere - usually everyone is so grumpy!”
“For a small post office I would say it is efficient, friendly, employees are very knowledgeable. I actually drive past my post office and go a few more miles to BelleMead post office just for smiles and the friendly employees.”
“Bound Brook Post Office on Mountain is very good -- longer hours on Saturday which is helpful. Parking is a bit of a challenge, but the service at this office is very good.”
8:30 - 11:30AM
366 US-22, Whitehouse
Post Offices
“Not easy to spot but it is one of the best USPS you can find in NJ in terms of Services. Extremely polite and professional staffers. Provide the long-lost traditionally services. From smiles to helpfulness you can't find better elsewhere. Suggest to shop with them.”
“Have never had any problems with this post office.I really like the automated walk up machine which you can print stamps from. It also has a scale for you to weigh a package and print postage from. If you're tech savvy, it can be faster than waiting in line.They have 4 outside mail boxes you can drop off letters at (two of which are drive up which is great). If you have a smaller package which already has postage, there is a drop bin inside that you can quickly use and get out fast (there is a size limit, probably the size of a small toaster oven).They have the standard USPS packing materials, as well as greeting cards and even some gift cards. Pretty handy if you're in a pinch.”
“UPDATE 2023: Runs efficiently now! Small but serviceable, and the postal persons are friendly and professional! Thank goodness ; )PREVIOUSLY: Very very slow. Inefficient, not at all friendly nor responsive on a personal level. Too bad! I've been to post offices that are Great! This one is tiny and crabby -the entire atmosphere is Crabby & neighbors have said the same. Unpleasant, too bad!”
“Got myself and my daughters' passports done at this location last Friday. The associate who helped us did a fantastic job getting the applications organized, passport photos taken, and payment done all while helping walk-in customers with their parcels. I really appreciated her efficiency.”
“I am a snail mail lover! I love to both send and receive letters and packages. Having just moved to Dayton at the beginning of the pandemic, it took awhile before I actually went to this post office. I was ordering stamps etc online.I have been to many post offices in my 58 years and this one is a gem! I cannot understand how this has such low reviews??? The staff are top notch, friendly, helpful, organized and kind! They have every priority mail supply you could want and the line moves swiftly. They are serious about Covid prevention and I really appreciate that. I can't think of a single complaint. Thank you for your service!Two years later UPDATE! This remains a wonderful, helpful PO! I think people should try being a little considerate and try kindness, you will find that you will be treated the same in return.”
“This post office is always very professional ?. I applaud them for dealing with some unruly customers who gets frustrated when they are being told what needs to done for their transactions. I never experienced a problem with the employee their they all displayed most respect. Thank you for assistance me in business at the post office. You are well needed and most appreciated!”
“Despite all the other negative reviews about passport appointments, my appointment in January was pretty smooth and fine. BE PREPARED TO WAIT A WHILE. I had to wait 10-15 mins for the passport agent to attend to me. DON’T BOOK HERE IF YOU ARE ON A TIMED SCHEDULE. Come at a free time because they do take their sweet time. The passport agent is pretty nonchalant and he worked with his airpods in so.. don’t come here if you’re sensitive about that. Overall, I got my passport done easy in less than an hour here including a picture done for ID.”
“I see all the negative reviews, but I have to say I had an outstanding experience (btw - why in many of the negative reviews do people feel a need to call out someone by race? No one wrote the “white” girl or guy. It’s always black or dark-skinned. I’m Caucasian & I find this to be disturbing.) First - someone actually answered the phone! I was so grateful for that. I live in FL now & you will not find 1 area Post Office that will answer the phone. The phone just rings & rings until it cuts you off… over & over again. You have no choice but to call the Federal number & good luck with getting to the Post Office you need to speak with. Second - with that said, I had the great pleasure of speaking to Melinda. She is an outstanding representative of great customer service. Yes, in the USPS. She was helpful, kind, professional, efficient & understood exactly what my request was about. Yes, some of the negative reviews state that the USPS worker is on the phone - guess what? That employee is doing their job, not flitting around on a personal call. There are customers who do call in for assistance & these employees must address the concern, question, or request. Thank you for answering the phone, Melinda. I am grateful for your help & for correcting the mailing error I made all the way from FL to NJ. Excellent customer service and I wish I had somewhere to commend her on the USPS site. She deserves to be recognized for helping a customer to the extent that she did, in a timely & professional manner. btw - rude, disinterested, tone, not being helpful are subjective complaints. Sometimes an employee is doing the job within the constraints of Postal guidelines and they cannot deviate from that, no matter how many times you ask.”
“always satisfied with customer service. stuff is very helpful, nice and no long waiting time. we did passports for kids once. everything was good. thank you for service”
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“Good service.
The delivery woman Shannon Rt 9 is very responsible in her job. She came to knock our office door and reminded us the mail box was full. Next day she sent full basket of those mails to us.”