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“Finding the counter was very difficult given the local road closure; I would appreciate some instructions on getting there instead of multiple emails asking for upgrades prior to pick-up. Or a sign inside the garage would help.
The staff were very relaxed about the condition of the car and ensured me that they are well aware of the scratches without having to note them on the slip. I guess their laissez-faire attitude works in this neighborhood rental spot as long as your car came back without any additional damage.
The interior of our full-size rental needed a wipe down - bring some wipes with you. The only thing about renting here is the convenience part of it. Also, they ask for company ID at pick-up when using a company discount code.”
Car Rental
Car Rental
Car Rental
“The front desk Aliyah at Hoboken location was very professional, polite and passionate about her job, very respectful and friendly, she made my pick up easier and smooth, the sky is above your limit girl, keep up the good work you represent to Enterprise.
The manager at my drop off location in Bayonne needs a lot of training on customer service, very rude and disrespectful, unprofessional, if I didn’t meet Aliyah before I meet him I would have say’s all enterprise employees/staffs are the same, but I singled Aliyah out she is more than workers.”