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“How odd it feels to rate a post office but the experience here just had to be noted! This place is the most efficient and pleasant post office our family has experienced. Service for 2 children’s passports including photos. Appointments easily made online and promptly assisted once we arrived. The staff (2 ladies) were so warm and patient, made the experience fun for our kids, way less stressful for us parents. But on top of the manner, these 2 were an efficient team! Communication top notch to help move us and other clients along, detailed paperwork reviewed thoroughly and quickly, passports arrived quickly without issue. Truly a great office and wonderful staff!”
“I sent an email inquiry from the listed sight on the internet. The email was sent to the Lakehurst NJ office and within 3 hours I received a call from Matt who solved my issue. Very professional courteous and competent. Thank you Matt!!”
“I drive from Freehold to Farmingdale PO. I see John (Jack) at the window most times. All of my letters or packages arrive on time. I haven't lost one yet. Plus their suggestions helped me so much.Clean and I never have to wait in a long line. A hidden treasure.And I have to add all of the employees there are so nice.Its a drive for me but so worth it.Thank You Farmingdale PO.”
“Great experience at this post office branch!
Service was quick and easy, the staff was efficient, and the space was clean and well-organized. I appreciated the nice selection of greeting cards and bubble mailers—made the errand surprisingly pleasant.”
“USPS is the best mail delivery system in the world!! They work day in, day out, delivering mail no matter what the weather is! Also they have very convenient drop off bins all over town. And you can drop off big packages here as well. Btw you don't have to wait on line if you got a big package, you could go to the right side of the building through the second door and there are bins to place them. Great system. Very well organized. Nice staff.”
“I was in the Freehold Township post office this afternoon. I was smiled at and greeted, treated with courtesy and my package was handled quickly. Such a nice suprise! Thumbs up to the team working behind the counter!”
“I rate this PO at a 5 star for the simple reason that they are understaffed and still do a great job. Yes it's crowded sometimes but the counter people do take alot of abuse and sarcastic remarks from unpleasant customers who defenatly don't understand customer service and got nothing else to complain about. I'm a bulk shipper and drop off packages daily and weekly, sometimes I do need to wait in line but all the times I did, the counter person was always so nice and helpful. When I needed a supervisor they came out rather quick and did help me when I had some issues with tracking. Overall I want to tell everyone to just be patient and understand it's not the workers, it's the understaffed of the po. Remember, it's a small po with thousands of packages to be delivered, sorted etc...I have no issues and thank those who actually stay there Even through the tough times. I feel your pain as a customer so I Crack a joke with ya when I approach your desk! Keep up the good work...”
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“Went for a toddlers first passport with picture. They require you arrive 10-15 minutes early which I did, but got served 15 minutes late. Costumer service is kind and considerate, but for appointments for passport, expect delays.”