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“WOW! what an awesome experience. They were attentive. Helpful and really know what they're doing
I highly recommend getting your phone ONLY from them. They even found me a deal that I didn't even know was offered to me. Trustworthy and smart
You can't lose going there.”
“Very happy to switch and save with Verizon Fios...also traded in for a new phone...thank you to GiGi...alot of patience and time involved...pleasant and informative ?”
“I had the best experience at the Verizon store thanks to the awesome representative who helped me! Anthony Borneo was friendly, knowledgeable, and handled everything with such ease and good humor.! Super fun, super helpful, and honestly made the whole visit a lot more enjoyable than I ever expected. Give this rep a raise — they’re a gem! ??✨ Anjelica Rivera”
“Alina was extremely helpful, knowledgable, and thorough with our transfer of 4 whole lines from another provider to T-mobile. I felt completely secure that we were getting the best deal possible, and that we wouldn't lose anything on our phones through the transfer. Would recommend this specific store and the wonderful sales reps to anyone.”
“Yesterday, Saturday April 20, my wife and I went in to have our phones checked for some problems we were having. Instead, we decided to buy new phones. I had an I Phone 5 and my wife's was an I Phone 8, I believe. After deciding to buy a phone, I was told that because my phone was no longer manufactured, I could not be able to have everything transferred to a new phone. I was perplexed as to why. The woman also told my wife that the trouble she was having was not able to be fixed. We left the store and came home. The same day in the afternoon, we went to your store on Hooper Ave. in Toms River. What a difference! We not only bought new phones I bought an I Phone SE and my wife bought a 15, but the store personnel DID transfer all our info to our new phones. Everything is fine and our new phones are working correctly. I believe that your store personnel in the first store we visited were not properly trained to do the job. It is my belief that that should be looked into so that others do not have the same or similar situations.”
“I would give this five stars, but the manager was useless. Lee was the representative that helped us and he was absolutely awesome. He should manage the store And thanks to him I left as a happy customer.”
“More at Howell store. Dude is great. Deserves a raise . Because of him I upgraded my T-Mobile account to 5g. Wasn’t going to, but he convinced me, great respect. And also T-Mobile itself is great. Stay safe you all!!”
“I cant say enough about Justin and Jason for the great experience I had with them today! I've been thru over six hours of online Verizon Tech Service, in which the technical issues were not resolved. Justin and Jason had the issues resolved within minutes. I'll be going to those two for all future business. Thanks Justin and Jason! You made my day!”
“Friendly staff, quick service, sometimes defer to online customer service, which is okay....but awful connectivity in the actual store which is ironic. Overall, a decent experience.”
“I had a great experience at the Xfinity store last weekend when I traded in my iPhone XR for an iPhone16. I believe the gentleman that helped us was named "Joele" -- he was clear and communicative and had some good advice. Apologies that I am not certain of his name -- he was really great and understands customer service. He also was managing more than one client at a time, and doing it well. My receipt says, "jsibri233" if that helps to identify him.”
“Sales rep Angela and manager Jen were the sweetest most patient people I've ever worked with I will be coming back to this store from now on for everything I need they were so helpful.”
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“Shout out to the team at this store. Yudy and the other associates were great. Smooth process. Explained everything. All were friendly and helpful. Thank you so much ladies. Have a great day and keep up the great work. That was the quickest transaction getting a phone in my life. Customer Service 5 stars. I’ll be back!!”