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“Thank you Kingston USPS people for wonderful service.They are very helpful and kind. Nice and organized people with a professional service. I made my passport here finally after some struggles at other locations. I recommend people to come to this location even if it’s little bit far away from where you live.”
“The current postal employee managing the office is beyond belief exceptional in terms of friendliness, efficiency, and professionalism. He's retiring soon - wishing him the very best and hoping the excellent service continues.”
“We had our passport appointment here this morning and I can not believe how quick and easy the process was. We were early and the appointment before us didn't show, so we were in and out. The lady at the front who prepped our paperwork and took our money orders was short but helpful. Not rude, just not friendly. When Larry took us back to do our photos and process our applications, we actually had a blast. He was just so nice and helped put our anxious daughter at ease. I can not recommend Larry enough!!”
“Staff was good. No main entrance into the main tellers section. Two doors in the side to PO Boxes and then another door into the main area. They helped me tape up my box better than I did”
“Everyone at this Princeton Junction Post Office have been so helpful and extremely nice and understanding of my special needs adult son with Autism . We went twice for his passport application. Wonderful experience .”
“I sent a package and the guy at the counter printed the sticker and didn't add the apartment number, he also covered the return address. I didn't know where the package was so I filed a claim only to be denied. Then something said to go in and speak to the manager. That was yesterday and he called this morning and left a message saying it would be delivered today. His name is Frankie and he's a wonderful Manager! My son finally got his shoes I sent him for his birthday. This is what you call Great customer service! Even though the first guy fumbled Frankie really came through and I'm grateful ?”
“The two postal employees behind the counter who assisted me in getting my passport documents together and sent out were 1) very patient with me 2) competent and 3) friendly/pleasant to work with.*In stark contrast to three unpleasant postal employees I encountered at the Pennington, New Jersey post office when I arrived on time for an appointment they cancelled (they did email me to cancel but I didn’t get a chance to read it)Robert Fenyk”
“I met Jai today (one of your postal workers) at my apt complex. Nicest mail person I have ever met- she guided my car so that I wouldnt accidentally hit her or her truck and she was so friendly after so I introduced myself and hope to see her again soon!
Christin at the front desk is so helpful and goes above and beyond to help customers! She has been working to resolve mail delivery issues for me this week. Super friendly and hard working”
“Nice local post office. There's rarely a line and you can usually be in/out quickly. NOTE the business hours reflect the small community it serves.
(I used to live in a city where the post office served a larger population and had longer business hours so this took a little adjustment for me.)”
“It's a local Post Office. With all the challenges and features of most that I have visited (Rocky Hill, West Windsor, Lawrence, etc.). Sometimes there is a wait, but the line seems to move reasonably well. I think they do a good job.”
“We had an extremely critical package that we needed to intercept. I called to ask for help and the manager was super helpful. He made time for us, explained what we can and cannot do. In the end, he made it happen and it receiving it on time really really impacted our life. We take mail service for granted but forget how critical it is. Thank you!”
“I love the USPS -- I go in the late afternoon or early, and the service is extremely quick. All the different staff I've had are nice, sometimes funny. You can also withdraw money from your bank for free without paying any fees.”
“I have never had a problem here , but I don’t come very often. The building makes my allergies act up as it has a high mildew/mold smell. I have concerns for the employees health.”
“This is the only post office I use in Trenton/Hamilton. Great location if you walk, bike, use public transit etc. Not the best for driving as the parking lot can get quite cramped.
Lines are usually long on Mondays and Fridays but staff are always super nice and helpful. You can drop off pre labeled items without waiting in line, which is what I usually do.
They do sometimes close before their listed hours, so try to arrive at least an hour before closing.
You should not use the blue box outside of the post office (on the sidewalk)- I lost about $200 of merchandise trying to ship small packages this way.”
“Can't say enough the staff is always friendly, professional and helpful. Before I leave it's always is there anything else I can help you with. Keep up the good work you guys are doing a great job considering what you have to deal with on a daily basis.”
“Had an appointment for a passport for my 5 week old who was unfortunately not cooperating. The employees were so kind and helpful and made sure we got our passport taken care of. They went above and beyond to help us and it is so appreciated! Thank you bordentown postal workers!”
“Appointment for a new passport book. Melanie was pleasant and helpful assisting my mother with the process of her application. Melanie made the process was fast and easy. Melanie provided service in a courteous, professional manner with positive attitude.”
“Standard USPS Office. Has self service, mail drop-off, PO boxes and mail/ office supplies.
Went to buy postage for a package at around 4pm, I used the self service machine. There were only two people there. No wait, it was pretty quick process.”
“they were very helpful the Supervisor and the mailman really helped me out. supervisor was concerned about the safety of her carriers and I respect that! by miscommunication i went there i did not know customers are not suppose to be there. but they truly helped me getting my package early because i was heading out of town. im really greatful to both!”
“This location is incredibly convenient, but the parking lot is an awkwardly narrow shape, slightly treacherous, and the building is crumbling to the ground. They've done a lot recently to reduce unwanted loitering and there's a bus stop directly out front if you need to take public transport.
That said, they have a large PO Box area which is accessible after closing, they process passports inside (appointment required) along with a usually well stocked mailing material area.
The staff is generally knowledgeable - although that knowledge has been dwindling over the years - but they're all absolutely miserable. They are efficient and usually very good to move the line along, but don't expect a smile or even a hello. It's also shocking if there's actually more than one worker at the counter.
Bottom line, they're a large and efficient Post Office, but it's best to have some knowledge about what you need ahead of time; expect a wait and a grumpy face.”
“I had a positive experience at this USPS location. I stopped here early in the morning to mail a small package. The woman working at the counter was very friendly and personable, and apologized to me for the wait even though it was only a minute or two. She was very helpful with my questions as well.”
“This review and accompanying 5 stars are specifically directed at our mail carrier Shawn, who has on more than one occasion gone above and beyond. Examples include, returning after his route was done, to pickup a package that had been forgotten, as well as waiting a moment for a packing label to be printed so that the package could reach our costumer on time.Most appreciated - Walker and Lane”
“I had a pleasant time here at the post office. Not sure why others are having issues. I think if you have reasonable expectations there should be zero issues, it's a post office not a day spa people !
The employee here at this regional location was very professional, efficient, and knowledgeable. No nonsense at honestly some times there are times in life when you have things to be done and don't need all the extra yappity yap yap ?️?
One star deduction because the 1 single envelope I was sending couldn't be guaranteed for the same day or next day. The address I was sending it to was literally in the same complex. I hope they are not making an old lady walk all the mail over to the PO boxes there, and thus they couldn't guarantee the same day. (Unless I'm mistaken) But otherwise I had a great time with little to no wait.
Final Verdict: 4 Stars ⭐⭐⭐⭐”
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“Although I unfortunately didn't catch her name, the clerk who assisted me a few weeks ago was incredibly helpful. She was very kind when helping me understand which packaging and slips I needed. She then went above and beyond by making me aware that something was missing from my package (which was an application for something important) and helping me find a way to include it so that my application would be processed correctly. I can't thank her enough for her assistance!”