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“I wanna start off by saying, I regret not choosing these guys first. It would have honestly saved me from the drama and added expense.This review starts with a negative experience from another moving company. We originally choose a moving company that a friend suggested. They had a lot of negative reviews, but I foolishly thought that the small amount of negative reviews couldn't be that bad. It was worse then I could have ever imagined.
TLDR: The first moving company flaked out on us the day of the move which also happened to be the day before the house closed. They came up with a wild excuse as to why they wouldn't do the job and then just dropped everything and left.
Understandablely, My family and I were freaking out. That's when I reached out once again to Expo Movers and spoke to Ivan. I explained what happened and the tight situation we were in. He assured me that they would help us and to be honest I can't imagine how tirelessly this man could have worked, because the very next day he had a team out to my mom's house and without any complaints, they packed up everything in my mom's house as well as a pod at a pods storage facility. My mom and sister complimented on how fast and professional the men were, a striking contrast to the day before.
Now it's important to point out that all of this happened on Thursday Aug 6th of this year. The move was from New York to Arizona. The moving truck arrived in Arizona on August 8th, later in the afternoon. I'm still shocked by how quickly they arrived. Another important thing to add is that we didn't have a shared truck. It was one truck for all of my family's stuff.
It turned out that on the way to Arizona, there was an emergency with one of the other drivers and that driver had to fly home. The other driver continued to Arizona where he'd end up unloading the entire truck all by his self.
All the while communication was wide open with Ivan. I can't remember if Ivan was the supervisor or a sales associate, but regardless I can never thank him and the rest of his team nearly as much as I already have. This company was quite literally the answer to my prayers in a moment I wouldn't wish upon anyone.
I wish there was a way to rate more than 5 stars. They truly did go above and beyond. Thank you so much again Ivan, and the rest of the team.
P.s. I'm not really going to discuss the cost. Understandablely it ended up costing a bit more than what were originally charged, but considering that Ivan had to plan all of this the day before his man came, he legitimately pulled off a miracle. Now to be honest it would have cost less in a sense to go with Expo Movers to begin with. The moving company that flaked on us was $5000 cheaper than Expo. In comparison, other moving companies were more expensive. Moral of the story...stick with Expo Movers. They are absolutely worth it.”
“Hi Dane,,
I just wanted to express my sincere appreciation for the exceptional service you provided! Your crew was just as exceptional as when i arrived on to the booking , Fabia were extremely friendly, and demonstrated impressive organization skills throughout the process.
Additionally, I was thoroughly impressed with your professionalism and helpfulness at time of the walk through process . Please extend my gratitude to the entire team!
I would highly recommend your services and wouldn't hesitate to book you again in the future.
Thank you again!
Jewell”
“I had a wonderful experience with Avant Garde-Moving. From the first point of contact, the representative (Dali) was very helpful in answering any questions I had and accommodating requests I made for the move.
On the day of the move, the movers arrived exactly on time and were extremely professional and efficient. The movers were very quick in moving all of my boxes and furniture, but did not sacrifice care while doing so, ensuring that everything was properly wrapped and secured. At the new place, the movers took care to place all of the furniture in the correct location as I requested. All in all, the entire move took 2.5 hours, from the moment the movers arrived at my first apartment to when they unloaded the last of my things at my new place.
I was initially anxious about selecting a moving company in NYC, as I had heard many horror stories about shady movers. My experience with Avant-Garde moving set a new bar for me and I will be reaching out to them in the future for any moves I may have.”
“Excellent service. The workers were efficient, friendly, and the price was very reasonable! Mjhajlo and Igor went above and beyond to make sure all our things were taken care of. Highly recommend.”
“Marisol was a wonderful help today! ? She is incredibly kind, knowledgeable, and has such a warm, positive energy. She went above and beyond to assist me and I truly appreciate all of her help. I also love this place my dad has stored his belongings here before, and we’ve always had a great experience. The staff are consistently friendly, professional, and welcoming. Highly recommend!”
“Sofi was the absolute sweetest ! She was very patient with me and my baby as I was trying to figure out which unit would be best for my needs ! Wonderful and clean environment, keep up the amazing service”
“Come store your items here at Extra Space Storage. You will not have any worries. This facility is clean and the staff is very friendly especially Jack she was very polite ad so helpful. Thanks for all your help.”
“Great customer service. Brandon went above and beyond to make sure I found the perfect unit. He was patient and walked me through all the options. Highly recommend.”
“Heather M was amazing!! She walked me through the entire process from start to finish! She was super knowledgeable, and answered all my questions and helped me secure my unit. Really appreciated her help- thanks again Heather :)”
“What a Great experience, dealing with Daryl from the front desk he’s so welcoming & knowledgeable with everything you might need from signing papers to showing you where to go find your storage unit to signing into the keypad. Great place to store your stuff, thank you again guys.”
“Truly exceptional and professional humans. I was getting evicted in less than 24 hours and they graciously waited for me past closing and helped me move my belongings into storage. I cannot thank them enough!”
“Riaz and Gregory were both very very helpful with my move in and explained/answered all of my questions thoroughly and in great detail. They were both very respectful and this property is in good shape.”
“Great experience. Very knowledgeable staff. Dolan at the front desk was very helpful and professional. He helped us navigate the facility with ease while we checked over 20 storage lockers. He was extremely helpful, made the experience stress-free and was a very polite and well mannered individual. Highly recommend.”
“Had an excellent interaction with Blue, nice gentleman. Helpful and friendly staff along with Rachel, a clean and well-lit environment, secure access, easy booking and check-in processes.”
“Jose was so awesome!! He was super helpful with the doors and elevators! Great facility as well i’ve never used a storage unit and i was super impressed”
“My experience with Extra Space Storage has been just GREAT from their easy to navigate on line platform to my first time experience at my new storage unit- BRAVO ?? !”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“This was my first time checking this place out and I can say that my experience was great . Asia was very genuinely helpful and made choosing a unit easy. Definitely would recommend visiting this place for your storage needs, with the welcoming experience and understanding . Thank you Asia keep it up !!”
“I was inquiring about some unit information and the manager Alex was super knowledgeable and helpful. His professionalism and patience really put me at ease during these trying times and he made me feel super welcome. The location was super clean and the staff were super helpful. I wish I could give 10 stars across the board, I definitely recommend this place for your storage needs !”
“New customer at this facility and the process has been great. The facilities are clean and easily accessible. The manager Dashawn has been more than helpful and really responsive. Highly recommend.”
“Extremely professional. Byron and Angelo went above and beyond to facilitate my move in process. Facility is clean and well organized. Outdoor parking units have their own gated entrance.”
9:30AM - 6PM
450 Belleville Turnpike, North Arlington
Self Storage
“Literally the most helpful, friendly, and cleanest place to put your storage for a fraction of the price of other storage places. Highly recommend 5 star review without a doubt every single time!!”
“Isaac and Luis are the best at the Hudson Yards location. They were both helpful in finding me the best unit for my needs, and made the setup process quick and easy. I would highly recommend this location.”
“Jennalisa and staff was amazing I am a new business owner and needed to place my items in a place for a month Jennalisa helped me get a first month free it was fast and moved in the same day Great location and the location is super clean and staff is friendly”
“Louis was extremely professional and very knowledgeable when I went to inquire about the storage units. He took his time explaining the details to me and he even showed me the difference in square footage and pricing! I highly recommend this storage facility as I have seen many other places and nothing compares to this place! It is so clean and well maintained! I would even rent out another storage unit here if I need more space for my storage! Definitely worth it !!!!”
“It was my first time at this storage unit and my experience was extremely easy and efficient! Joshua was the person that helped me with my move in and he made it really easy and comfortable for me to understand my way around the unit! 10/10”
“Sheila helped me through every step of getting signed up. She was extremely attentive, friendly, and helpful. If you want help or advice for rental units and to have someone real speak to you, find Sheila.”
“Easy process to move-in and out. Would highly recommended this location if you’re looking for a storage unit in uptown Manhattan. The employees there are also nice and helpful with any concerns you may have. Thanks again.”
9:30AM - 6PM
3330 Broadway, New York
Self Storage
“Jude is working so hard he doesn’t have much time to ask others to give him reviews, but we are here to articulate his efforts and to thank him for his fresh attitude and personal care while helping us move!”
“They did such a thorough job of explaining the process, were always available to answer questions, checked and double checked what was and was not to be moved. They worked quickly and carefully, packing, tracking, moving and unpacking. Made sure we had copies of inventory and that we understood the process. Everyone was polite and professional and worked cleanly. Everything made it to the destination in tact. They made a stressful process as easy as it could be. We highly recommend Alpha Movers.”
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“My experience at this establishment was exceptionally positive. Norma was exceptionally knowledgeable, patient, kind, and very helpful. The location is very convenient, and it perfectly met my expectations. This made my first experience a memorable and enjoyable one.”