Extra Space Storage on 1239 Broad St in Newark, NJ offers a large selection of storage units, including climate-controlled options, with exceptional security, ADA compliance, and convenient features like a covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, and loading dock. The staff, particularly Mr. Williams and Lahnisha, are exceptionally kind, friendly, and helpful, going above and beyond to assist customers and make the rental process easy and pleasant. Reviewers praise the professionalism, cleanliness, and commitment to excellent customer service that Extra Space Storage is known for. One customer even mentioned they would visit just to chat with the staff if time permitted. Another described the units as "nice and clean." Customers consistently highlight the outstanding service provided by Lahnisha, who is praised for her kindness, friendliness, and for taking the time to ensure customers find the right storage solution for their needs. Overall, Extra Space Storage provides a great self-storage experience with top-notch facilities and exceptional customer care.
What a Great experience, dealing with Daryl from the front desk he’s so welcoming & knowledgeable with everything you might need from signing papers to showing you where to go find your storage unit to signing into the keypad. Great place to store your stuff, thank you again guys.
July 2026
If you’re looking for exceptional customer service and want to be informed about your options then you definitely should come to this location. Lahnisha is nothing short of a professional that delivers quality service. I left fully informed and ready to move in. Thank you Lahnisha!!
