Extra Space Storage on 1239 Broad St in Newark, NJ offers a large selection of storage units, including climate-controlled options, with exceptional security, ADA compliance, and convenient features like a covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, and loading dock. The staff, particularly Mr. Williams and Lahnisha, are exceptionally kind, friendly, and helpful, going above and beyond to assist customers and make the rental process easy and pleasant.
Reviewers praise the professionalism, cleanliness, and commitment to excellent customer service that Extra Space Storage is known for. One customer even mentioned they would visit just to chat with the staff if time permitted. Another described the units as "nice and clean." Customers consistently highlight the outstanding service provided by Lahnisha, who is praised for her kindness, friendliness, and for taking the time to ensure customers find the right storage solution for their needs. Overall, Extra Space Storage provides a great self-storage experience with top-notch facilities and exceptional customer care.
Lahnisha was sooo helpful and kind to me- I had to make a last minute change to my plans at the 11th hour unexpectedly and she was the best! Patient, courteous, professional, and walked me through all the details to make everything go smoothly in a short amount of time. I sincerely appreciate her- a truly excellent experience!
October 2026
Representative at location gave great customer service. Process was quick.
October 2026
Lahnisha was really helpful happy I got a unit here. Very friendly
