Internet Service Providers near Little Silver, NJ

“The Verizon store wlhas always welcomed me well
However w&en I went to return my Fios WIFI the manager said that they do not hand returns that the store on route 36 in West long branch handle it. I argued the point that in the past many people have brought there units there and were accepted. He stood his grand and said sorry but we don't. I told him that Head office instructed me to bring it there. Mind you I Live very near the store that accepted it item. I went out of my way for nothing and wasted gas and time in doing it. So Infinity was just two stores over and they had a special on the simular unit and it came with a Galaxy tablet and a Watch for way far per month then Verizon. So now They just lost a customer to Infinity. And my signal is stronger. Bonus...”

“I had a really frustrating experience with customer service over the phone and was ultimately told to go into the Verizon store to resolve my issue. I’m so glad I did, because Joe, the manager, completely turned things around for me.
Joe was incredibly patient, understanding, and professional throughout the entire process. He took the time to listen to my situation, walked me through everything clearly, and made sure the issue was fully resolved. After the runaround I experienced beforehand, his level of customer care truly stood out.
It’s not often you come across someone who is both efficient and genuinely kind, but Joe delivered on both. He made a stressful situation much easier, and I really appreciate the effort he put in to help me.”

“I really do not get the negative reviews here! Their service and support is hands down some of the best. We have been working with them for several years and have never had an issue they were not able to help us work thru. From sales to installation to support, no surprises. Does sound like there was an over zealous sales person at some point. I would definitely recommend them.”

“Shout-out to Danielle @ the Verizon store in Hazlet, NJ! She saved my sanity today by helping my father & I access our Netflix & HBO Verizon Perk (long story short I had tried unsuccessfully to access the Netflix & HBO perk at home but prior accounts made it difficult until Danielle used her skills to trouble shoot & resolve our issue- doing so with a smile!). Danielle is true asset to Verizon & customer service ?”

“Went there 2 times recently to swap out x1 cable boxes. Each of these times I was helped right away and both of the employees were super nice and polite and greeted me right when I walked in the door. Super nice guys and a pleasure dealing with. This long branch store is awesome. Thanks for the great quick service! Totally recommend!!”

“My daughter cracked her screen on her iPhone 14 and then the screen went black We were in a pinch as she was going back to school the next day and all I can say is the people at the Verizon store in Hazlet were absolutely phenomenal Thank you to both Rashi as well as the manager Chris, as we were able to get a great deal on a new iPhone 15 and have a ready to go back to school with new phone”