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“The store is clean and easy to get around. They have most everything I have needed. Fair pricing.
7-2-24 today I need toilet repair parts. Found them quickly and reasonably priced. Now on my way home to fix the toilet.”
“One of the smaller Depots but usually pretty well stocked up. All registers are self checkout but the one by the equipment rental/contractor exit and of course that's where the line of customers will be”
“I’ve been going to Home Depot for many years. I’m a particular fan of their Behr brand paint. I am new to this immediate area, so this Lawnside location is new to me. I have to say, the employees I encountered were EXCELLENT. Janai (sp?) in the paint department was amazing. She was very friendly, approachable, pleasant, professional, and, most importantly, KNOWLEDGABLE! It was a pleasure to work with her to select my paints and she made great recommendations as far as the right type and color of primer for my door, etc. I have a good basic knowledge of painting and some experience, but it was very helpful to have her explain options, the differences, what works best where, etc.
At one point while Janai was mixing my paint (there was another very friendly and helpful young man working with her whose name I did not get), I went to look at window shutters. I was having trouble finding them so I asked a gentleman working in building materials. He pointed me back in the right direction, gave me the aisle number and told me where exactly I’d find them. He could not have been more professional or seem happier to help me. I headed down towards the shutters which was quite a ways down, as I had walked right past them before. When I went to turn down the aisle, I heard him call from just behind me to remind me EXACTLY where they were. He went out of his way and just provided excellent customer service. I wish I had gotten his name because I love to give great employees recognition and gratitude. He appeared to be a light skin black man (sorry for the poor description) guessing maybe mid-50s to mid-60s and he wore glasses if I remember correctly. He was working in the lumber wood area and basically walked with me to the shutters. I would love for management to recognize this gentleman and Janai for being great to their customers.”
“Almost anything that you possibly need, you can find it at Lowe's, on top of that all the credit options and the rewards program really helps you save money!”
“Omg WONDERFUL people in every department! The General Manager is phenomenal in every way.. easy to talk to, personable, approachable, respectable, sincere and a magnificent leader! All the Department Heads are great competent people. Just a good place to be inspired and shop!”
“Ordered a refrigerator from lowes website for next day pick up, at the lowes in lawnside. we needed one asap since ours went out. when we got there the refrigerator box was damaged and so was the access panel on the back. We spoke with the store manager Nigel and he was very helpful. Although they did not have an exact replacement I was able to pick out another refrigerator and was given a discount on top of it from Nigel for the inconvenience we went through! This lowes has good costumer service.”
“Brion from paint department has tremendous expertise. You can tell instantly from speaking with him. He helped us so much with great ideas for our issue. Phenomenal customer service experience. Will no longer use Lowe’s after having such a great experience with brion!”
“I recently purchased a patio furniture set from Lowe’s, but when I opened the box, I realized it was missing all of the screws. I headed back to the store about 30 minutes before closing, and I was honestly blown away by the level of service. The manager and team were incredibly helpful and attentive—they quickly helped me find the exact screws I needed and even let me take them home free of charge.
This meant a lot to me because I had already unpacked the entire 200+ lb. patio set and rented a U-Haul to bring it home. Returning it would’ve cost me another $80 and a ton of time and effort. Their help saved me from a major headache, and I really appreciated how they stepped up, especially so close to closing time.
This Lowe’s location has consistently been reliable, well-stocked, and staffed with genuinely helpful people. Their customer service is top-notch, and I’m grateful for the support they provided during a stressful moment.
I know there were more people involved but special shout out to Jude who knew where everything was located !”
9:30AM - 7PM
199 Kedron Ave, Folsom
Home Improvements
“Didn't like telling me my service dog wasn't allowed in, he seen back of coach and not my dogs vest, He said next time face coach towards register, when we see service dog vest I won't be questioned. I didn't know I hade to go through this, very awkward, like I did something wrong when I did what was expected of me through SDOA”
“Always a great experience, every employee has been helpful. Out of the 100s of times I’ve been here never had a bad experience. I come here often to remodel my home and have been to each department”
“Purchased a DEWALT sliding nailer. Went back and checked that instead of the nailer there was some ryobi saw in it , came back to the store to return it immediately with in a hour of purchase and Kelly in the returns section was very helpful to make a return and allowed me to get a switch on the item for me.”
“The staff at this location was was absolutely phenomenal, they were engaging, patient and very professional. I purchased a lawn trimmer for my weeds and had no idea how to work it but Miss Karla, Miss Nikki and the Manager) Mr. Steve were a fantastic.?????”
“Sergio in tool rental is an amazing employee and is the only reason I’m writing a 5 star review. His energy is contagious and infectious. More employees need to carry themselves like Sergio.”
Home Improvements
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“Yay! Just came from thier compeptitor down the block, walked out bc the service was beyond aweful. And low competency. Have about $50,k of work.... Home Depot Mantua is awesome! Worked with 3 departments, sooo helpful knowledgable pros,very happy, will be using them for all”