Home Improvements near Mantua, NJ

“Yay! Just came from thier compeptitor down the block, walked out bc the service was beyond aweful. And low competency. Have about $50,k of work.... Home Depot Mantua is awesome! Worked with 3 departments, sooo helpful knowledgable pros,very happy, will be using them for all”

“The store is clean and easy to get around. They have most everything I have needed. Fair pricing.
7-2-24 today I need toilet repair parts. Found them quickly and reasonably priced. Now on my way home to fix the toilet.”

“One of the smaller Depots but usually pretty well stocked up. All registers are self checkout but the one by the equipment rental/contractor exit and of course that's where the line of customers will be”

“I’ve been going to Home Depot for many years. I’m a particular fan of their Behr brand paint. I am new to this immediate area, so this Lawnside location is new to me. I have to say, the employees I encountered were EXCELLENT. Janai (sp?) in the paint department was amazing. She was very friendly, approachable, pleasant, professional, and, most importantly, KNOWLEDGABLE! It was a pleasure to work with her to select my paints and she made great recommendations as far as the right type and color of primer for my door, etc. I have a good basic knowledge of painting and some experience, but it was very helpful to have her explain options, the differences, what works best where, etc.

At one point while Janai was mixing my paint (there was another very friendly and helpful young man working with her whose name I did not get), I went to look at window shutters. I was having trouble finding them so I asked a gentleman working in building materials. He pointed me back in the right direction, gave me the aisle number and told me where exactly I’d find them. He could not have been more professional or seem happier to help me. I headed down towards the shutters which was quite a ways down, as I had walked right past them before. When I went to turn down the aisle, I heard him call from just behind me to remind me EXACTLY where they were. He went out of his way and just provided excellent customer service. I wish I had gotten his name because I love to give great employees recognition and gratitude. He appeared to be a light skin black man (sorry for the poor description) guessing maybe mid-50s to mid-60s and he wore glasses if I remember correctly. He was working in the lumber wood area and basically walked with me to the shutters. I would love for management to recognize this gentleman and Janai for being great to their customers.”

“Almost anything that you possibly need, you can find it at Lowe's, on top of that all the credit options and the rewards program really helps you save money!”

“Ordered a refrigerator from lowes website for next day pick up, at the lowes in lawnside. we needed one asap since ours went out. when we got there the refrigerator box was damaged and so was the access panel on the back. We spoke with the store manager Nigel and he was very helpful. Although they did not have an exact replacement I was able to pick out another refrigerator and was given a discount on top of it from Nigel for the inconvenience we went through! This lowes has good costumer service.”

“Omg WONDERFUL people in every department! The General Manager is phenomenal in every way.. easy to talk to, personable, approachable, respectable, sincere and a magnificent leader! All the Department Heads are great competent people. Just a good place to be inspired and shop!”

“Brion from paint department has tremendous expertise. You can tell instantly from speaking with him. He helped us so much with great ideas for our issue. Phenomenal customer service experience. Will no longer use Lowe’s after having such a great experience with brion!”

“Expected to arrive at this Home Depot around 9pm, an hour before they close. I live in Philly, and am about a 20min drive from this location. One detour and two wrong turns later, I arrived 20-30min before they closed. I'd had a very long, and frustrating day, and walked into the store completely frantic and distracted. Wasted 15min looking at tiles, absent all problem solving and decision making skills. Next thing I know, I'm being guided to the other aisle I needed. Found empty packaging for the product I was looking for, had zero f**ks left, when the manager Jason appeared asked if he could help. The store had officially closed, but he grabbed a ladder to get the item down from top stock, and helped me figure out exactly what else I needed in conjunction with the tool. I was *shocked* by how calm, patient, and genuinely kind Jason was; I rarely come across people like him who provide excellent customer service, plus, go beyond what's expected in order to help someone. Jason helped me for what I'm guessing was 20min past closing; he wasn't irritated, and smiled and joked while helping me. He successfully exorcised my crappy mood, and I left with a smile on my face, feeling much calmer than I had for most of my day. More people deserve to know that being their genuine selves, and providing help to someone who needs it--no matter how big or small--made a positive impact on another person's day.”

“I had an excellent customer service experience at this Home Depot during the pandemic. I only wish I'd taken down the names of the associates who made it that way. Although their online order system was down when I arrived, and the line was wrapped around the building, when I asked one of the staff members outside the store about my curbside pickup order he personally ensured that I was able to get it right then and there. With the help of two other staff members, this young man tracked down my item and within 15 minutes I walked out the door, despite the long line and their online system not functioning. 5 star customer service during a time when employees were under high stress made it all the more a standout experience.”

“It's really interesting to see the mixed reviews for the customer service here. I had a great experience - the woman who greeted me as I entered was very helpful in pointing me in the right direction. When I couldn't find what I was looking for, another staff member told me they don't actually stock the item but looked it up at Target for me! The greeter then pointed out where I should go next as it was my first time in this giant shopping area, and I was on foot. Nice welcome to Philadelphia!”

“Always a great experience, every employee has been helpful. Out of the 100s of times I’ve been here never had a bad experience. I come here often to remodel my home and have been to each department”

“It has been such a joy going to this Home Depot. Over the last couple of years, I don't know if it is new management, but the customer service has been stellar!! As soon as you walk in, there are people asking you if you need help. You don't have to chase somebody down for assistance. AND, everyone is super knowledgable. It really is the best Home Depot I've ever experienced, and I've been to a lot of them.”

“The staff at this location was was absolutely phenomenal, they were engaging, patient and very professional. I purchased a lawn trimmer for my weeds and had no idea how to work it but Miss Karla, Miss Nikki and the Manager) Mr. Steve were a fantastic.?????”

“Sergio in tool rental is an amazing employee and is the only reason I’m writing a 5 star review. His energy is contagious and infectious. More employees need to carry themselves like Sergio.”