“I will only shop here for hardware supplies as long as I live in Mercer County. I can’t say enough nice things about the phenomenal customer service we’ve received every time. First, I want to thank Courtney, Billy, and Mike for their caring, patient, and knowledgeable services. We had a horror story with a major hardware store (read my past reviews), and went through ACE for our Weber grill instead. These employees at ACE were a blessing to meet and work with. Every question I’ve had, no matter how embarrassing it is for me to ask as a first time grill owner, they’ve been incredible in answering. They genuinely care about helping the customer as a person. I wish I could leave more reviews for each separate experience I’ve had at this ACE. I’ve been here probably 10 times and every time is a 5 star experience. Thanks for everything Courtney, Billy, and Mike, but also everyone else who works here for providing a positive experience every time I come to the store.”
“This place is very helpful...full of stuffs you need..they have great customer service. The elderly man is super helpful...recommended for any plumbing accessories”
“Cunningham's is simply the best in customer service bar none. Rick is so incredibly helpful. Not only a great selection but helpful and creative tips have saved me hours in the process. Support your local hardware stores before we have nothing left but the awful orange 'big box' alternative.”
“If you're looking for a great product and awesome sales people, please stop in and see Ron and his staff. Their truthful information, long product warranties and great selection was what we were looking for and they delivered! A+++++”
“The best when it comes to industrial supply. Great customer service, but shipping costs are too high. They used to have an awesome website that was very easy to navigate but their new site is a bit of a chore.”
“Definitely cheapest propane tank new purchase in the area.. even the exchange rate is a great value.. awesome store and all the staff definitely know their stuff with all their products in house.. extremely helpful in all areas. Thank you all for a great first experience”
“Support local businesses!!! Joyce the owner is so nice and accommodating. My recent visit I was having a bad day as I locked myself out my apartment and my spare keys were in my locked vehicle. Joyce took the time to listen and calm me down. She also offered her ladder. I truly appreciated that.”
“I've been going to HBS for many years to get a handful of interior doors, door handles, locks and baseboard trim. I've always worked exclusively with Anthony. He is absolutely great! Very helpful, explains everything in detail and offers very good suggestions when I ask. I would highly recommend HBS. They have everything that you need and the customer service is 5-Star! Thank you Anthony and HBS! Scott”
“Such exceptional service here! It all started when one of the employees open the door for me. I walked in trying to find an item on my phone and wasn't able to pull up the picture. The same girl that held the door said she would look up the item for me by the item number that was on my phone. She was very polite and helped me immediately find the item I needed. I went to check out at the other register, and the other young lady there also was just as sweet as the first one! I should have gotten their names, they were both absolutely amazing. Very professional and well-mannered. That is how you do customer service! I wish every store was like that.”
“This is the second year that Allisa has saved me from plumbing disaster.I can highly recommend the friendly service and equipment from this supplier. Thank you again!”
“Is enjoyable when you go to a store and you are treated like family. With patience and a great sense of humor you will receive all the help that you need to choose among a wide range of options.I highly recommend this store.”
“Excellent place. Great selection of building materials, including some hard to find stuff. I needed 5/8 cement board for a project. I couldn't find it anywhere and they had it in stock. Great crew both inside and in the warehouse. I appreciated their help and knowledge.”
“It is amazing how many things they pack into this store!!! They usually have what I came in for, and I find new useful things when browsing. I really like the kitchenware section. And the people are very helpful. Today I especially appreciated the young salesperson at the front register, Nikki, with her upbeat attitude and readiness to help.”
“Went in as a brand new customer excellent customer service. Gave me good advice as to what to get. Placed order and received an excellent price. Thanks to all. (John Rosko)”
“Tom was incredibly informative, patient, and friendly. He helped me get a piece of wood for a shelf I’m installing in my kitchen cabinet. Even though I didn’t have the exact measurements, he came up with a solution that would work. He made sure the piece was slightly larger so I could always come back and trim it down if needed, rather than having it be too small and not fit at all. I really appreciate it and excellent customer service!”
“Hands down the best HVAC supplyhouse in the area. In our industry everything is about relationships, they treat their customers right and are always there to help. WARNING-If you're a homeowner or "Joe" the handyman don't shop here. They won't sell to you, Thank GOD!!! One more MR. FIX IT SAVED or DISASTER AVOIDED.”
“The Home Depot offers a variety of products and services to meet the needs of customers on a daily basis. Their values are superb, and The Home Depot has surpassed Lowes as the largest home improvement retailer. The Home Depot is the perfect place to go to if you need anything for your home.”
“Ewing Home Depot provides THE BEST SERVICE! Not once, not twice, but every time. Recently I got blinds installed in my house. Such an amazing experience throughout. Extremely great follow up on every step of the process. During COVID, while the customer service across every industry has gone down, Ewing Home Depot is still maintaining the same level of excellence. I would like to call out Faye Duncan, Customer Order Specialist for her extremely great customer service. I highly recommend Ewing Home Depot for all your projects. They will make sure you are 100% satisfied with their work!”
“Home depot is great place when you know what you want, and don't need someone to ask for help. The thing is I always need someone. Even a helper walking the aisles could save a person precious time in a day. I went around 4PM. There were busy helpers in the paint department, 3 helpers at customer service and 2 at check out. There was one time at the Home Depot of Quakerbridge in my 20's I stood in front of a key machine for 10 mintues waiting for help, I decided to make the key myself. Someone finally came by to yell at me that I could hurt myself, but hey at least I got what I came for and made it myself. Needless to say, don't go cutting up wood to make a small shed because you might end up finishing it before someone yells at you. Saw sais situation in a tiktok once, they actually finished the shed.”
“Such amazing staff! I was having trouble looking for a humidifier and so we're the staff due to new placement of inventory however they did not stop trying to look for it. Great customer service!”
“every man's favorite store. no week is complete without a trip to Home Depot. just about everything i could need to do renovations and projects around the house with competitive prices. the app is intuitive and an extremely helpful tool when I'm putting my next job together.”
“Lisa Urciuolip at Olden Av, in Ewing nj is an amazing worker. Loves to help especially in the flooring Drpt. I spent over $15k shopping at this Homedepot to renovate my house. This store has so many Indian Chiefs, but no Indian when you need help. When Lisa came along she was different and very eager to help. Thank you very much Lisa.”
“Ash took complete care of me and was so helpful and nice. Alex was also super friendly and caring. What great employees! Really positive experience and really appreciated because my brain was fried from the heat and a broken ac.”
“A big shout out to Lowe's store Manager Nicole and her team for supporting Princeton Junior School. Your professionalism and generosity shone through! We value our partnerships with important local businesses such as Lowe's and look forward to building on this relationship further. Thank you so much!”
“I got excellent service in the appliance department today. Picked out and paid for what I needed in 15 minutes. Thanks Charlie !!!! Meanwhile at another store I twice tried get a staff member in the appliance department. Even after two employees used their walkie talkies to get someone there, no one showed. Oh well they lost a sale. I will definitely go back to Lowe's in West Windsor for any future appliance purchases I need to make.”
“I had a super smooth experience at this store!! Today, Jose from Outside Lawn and Garden helped me load 30 bags of mulch, he was quick and efficient. Other employees should take note, Jose is a hard worker! I will most definitely be returning to this store for more home improvement supplies!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.