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“I have never seen a company so willing…
I have never seen a company so willing to help a customer with product information and time spent on answering questions. Tyler Long Has been amazing every time I consult with him on questions about products. Usually I don’t have any questions because he is so thorough in his presentations and questions and answers calls. I have also never had a question that the customer service team couldn’t answer or help me with. They are always there, happy to help and are live human beings that, sorry, speak good English”
“Owen and Ali were very personable and positive! These guys were enthusiastic and knew their business to a Tee. Very helpful to assist me with upgrading my fios and cellphone! Very intelligent and patient with me!”
“This was the best interaction I’ve had ever in a store Hasan the store owner has really really done a great job. I would recommend this business to anyone who is in the market for a phone.”
“Jason was awesome! He not only help me pick out a new phone. But he help me save money on my bills by connecting me with At&t internet home service along with Direct TV!! Thank you so much Jason!”
“The gentlemen that helped me Wednesday even was extremely helpful and went above and beyond to make sure I walked out with my phone. He had to stay past closing time because there was a problem transferring my phone number and he made sure the issue was resolved. I am very satisfied. Thank you!! A+ service!!”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“Rickie from Newark, NJ Optimum was excellent in helping me with my phone service. He has great customer service skills and I will be happy to refer anyone to ask for him.”
“I highly recommend this establishment. The food and staff are exceptional. If you are an avid ramen enthusiast, this is the place to visit. No matter what you choose you everything is delicious”
“We walked into the store with my wife and my mother, and Josh immediately made us feel welcome. He offered us water and answered every question we had in detail. It was honestly the best customer service I’ve ever experienced.
Because of Josh’s outstanding service, we switched our cell phone provider on the spot and chose Optimum. He made the entire process easy and stress-free.
I highly recommend asking for Josh if you’re thinking about changing your cell phone provider. You won’t be disappointed!”
“My card expired so I had to update the information. Used the T-MOBILE app. What a hassle.
Stopped in to T-MOBILE in Wayne, NJ on Hamburg Turnpike. Explained my situation to sales representative, Aaron. He verified my id, took care of problem and had me on my way in less than 7 minutes. Polite and professional. Excellent!...eap”
“5 star experience at this location!
This location is lucky to have Dave! He is patient, pleasant and very thorough when it comes to explaining things. He has very good customer service and will steer you in the right direction.
Go see Dave for your T-Mobile needs!”
“I don’t know what to say is just that the staff and the manager was extremely patient and respectful great sales people also I only came to look at phone not to purchase but I left with a new phone and saved money on my bill”
“Gemelis and Ruben helps me today was extremely helpful even though I was irate at the time explained everything to me was very impressed with her professionalism”
“The employee was really helpful and knowledgeable about all the phones and plans. She explained the difference between all the plans and what would work best for my needs. I was really happy with the plan and service I received from the saleswoman. I believe that Boost mobile will be my carrier for a long time.”
“Phil at Xfinity is truly the best! He is incredibly patient, knowledgeable, and helpful. Every time I work with him, he takes the time to make sure I fully understand everything and never makes me feel rushed.
He always keeps me updated on the newest deals, promotions, and opportunities to save. I know that whenever I meet with Phil, I’m going to receive exceptional service and his full attention.”
“I just had the best experience with Ricardo at this location. He was extremely friendly, knowledgeable and helpful! He took the time to ensure I received all the credits and promotions in my package. He had so much patience and accommodated others in between to make everyone happy. The way he juggled everything and everyone was very impressive to say the least! He deserves a 100 stars!”
“I would love to thank Nahed the lovely Egyptian girl , she was very knowledgeable and offered what I really needed .. of course I couldn't say no because of her lovely smile and beautiful eyes, she even set my expectations on the high bill and said just to save the shock and not to come back but she doesn't know I will always come back for her ♥”
“Carlos from Fairlawn store is the man!!!
When I was traveling for work my old phone died and had to go to another Verizon store to buy a phone. At that time we could not get into the phone to transfer all of my information to the new phone. I took it to my home store in Fairlawn and Carlos figured it out and was able to transfer everything. His customer service was exceptional he was determined to solve issue. He understood that I am not so tech-savvy and I needed his help. He obviously knows what he's doing and I am grateful for everything five star experience.”
10AM - 8:30PM
177 3rd Ave, Paterson
Internet Service Providers
“I shattered the screen protector on my phone just as the Cubs and Blue Jays game was playing. The last thing I wanted to do was leave my house, but I had to not only did they help help me extremely fast, but they also had the Cubs and Blue Jays game playing in the background for the customers to watch while waiting! This was amazing. Definitely a main reason I will be Back. Unbelievable, fast service and expertise. Didn’t miss a minute of the game thanks again !”
“Slow as hell in this place! Don't let it be more than 2 people waiting...forget it. They need to learn how to multi-task. Expensive too for a urban community!**Update '19** Extra star because they are getting better since dismissingrid of people that don't really want to work. Shid is helpful and friendly”
“I just walked in and Dishant was the nicest salesman I’ve ever met. Not pushy just accurate. Almost like he knew what phone I would like. He accommodated the whole sale. Helped me to transfer all the apps from my old phone to the new one.
Phone case was also perfectly matched. I will definitely recommend this T-Mobile store.
Excellent salesman !!!!”
“My phone was a mess. Viruses, pop up ads galore. I was there for a few minutes. Then Handy came over to help. I explained my situation. He took phone and within minutes cleaned it up. Great Guy!”
“Huge shoutout to the incredible team at T-Mobile Passaic! 🙌 Their patience, kindness, and expertise in resolving my issues and upgrading my service were truly exceptional. Special thanks to Kedwyn, Louisa, Stephanie, and Henry for making my experience so positive! You guys are the best! 💖 #Staff #Patience #Kindness #Resolution #Upgrade #Service #Experience”
“I came to T-Mobile frustrated that my phone wasn’t turning on and Jean Marcellus was so helpful. He got my phone back working and just overall very patient & professional.”
“These guys are wonderful. Chris was awsome..i had an issue at the Garfield store i sensed they just didnt want to assist us..I knew they were just give me bs. Went to Clifton store on Lakeview great bunch of guys!! In and out in less then 10 minutes!! Chris is the best!”
“Our experience at T-Mobile was excellent, thanks to Tyronne Douglas. He was friendly, professional, and extremely patient throughout the entire process of helping our family upgrade our phones. He took the time to make sure we understood everything, answered all of our questions, and made us feel valued as customers.What stood out the most was his positive attitude and willingness to help. Even though assisting a family of four can take time, he never seemed frustrated or rushed. He made the experience easy and enjoyable from beginning to end.Thank you, Tyronne, for going above and beyond. We truly appreciate your outstanding customer service and would gladly recommend you to anyone looking for a great experience at T-Mobile!👏🏽(BIRD)”
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“I don’t the man’s name behind the desk, a younger man in his 30s but let me tell you….he was the most helpful and patient person i’ve ever had when it comes to working with verizon. He helped me and my wife and mother in law when in reality we should have been at a different store. Cannot say enough good things about his costumer service. 5 stars”