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“?Mixed Experience, but Improving
The automated phone system is efficient despite being impersonal—I had a mail issue resolved quickly through an online form. Staff here used to feel cold and indifferent, but there’s been a noticeable shift lately. A kind older Asian woman who rotates between locations brings warmth to the service. Staff turnover seems high, and while they may be short-staffed, hiring doesn’t appear active.
Lines vary depending on the time and customer behavior, but I usually wait no more than 10 minutes. If the parking lot is full, expect a wait. The space is functional, though envelope selection is more limited than other nearby offices.”
“Joey at this UPS Store is the BEST! I had to get a very large package down to Florida over a holiday weekend and he worked through many different options with me to make sure it got there well packaged and on time without costing a million dollars. I’m so thankful to encounter professionals like Joey who take their job very seriously and truly know their business inside and out. He really knows his stuff. Very thankful!”
“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“This location was phenomenal for fingerprinting job applicants. The scanner was modern and it was easy to use. The entire process took 10 minutes. I highly recommend this place.”
“Employees are amazing!!!! Jordan and pearl and Maria were superb and a real exemplar of character and what you are looking for in employees. 10/10 experience, if you are looking to have your shipping and printing needs met, don’t go anywhere else! They really care about you here!”
“I recently used Universal Relocations Inc for my move, and the overall experience was very positive. The team was professional, organized, and supportive throughout the entire relocation process. From packing and documentation to delivery, everything was handled efficiently. They kept me informed at every stage and ensured my belongings were transported safely. I appreciate their customer service and attention to detail. I would recommend Universal Relocations Inc to anyone looking for a reliable relocation service. Out of 5 boxes 1 box is damaged but inside stuff is good.”
“THE SHIPPING GROUNDS! The only place you need for one stop shipping! Everything you need is THERE , including Joe, the owner. He’s always friendly, willing to help and extremely knowledgeable in the shopping business. He’s willing to provide extra assistance with small business needs as well. The Shipping Grounds is a total win for Denville!!”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“Even though we have been working together for a short time, it is an intermediate warehouse that I like very much. They provide reliable and quality service. Customer service is also really nice and caring. I plan to work together for a long time.”
“The Staples store in Madison
, NJ, is neat, stocked with great items and the cashier's are friendly and helpful. They know all about the Staples Rewards programs, Amazon price match/returns, and coupons available.”
“The Staff in the Printing Department was fantastic and really helped me out 30 minutes before the store closed on a Sunday. He was awesome and knowledgeable! Very patient and kind. Thank you for a wonderful Staples in-store experience. Rock On with Peace Love Respect & Hope Always - @DancingReena”
“Ashton B, who is the assistant manager of store 1748 In Morristown, New Jersey, Gave me outstanding customer Support. I am shipping three photo albums of important family photographs has packed with extreme diligence and he was very careful to handle all of my products with great care.
Ashton gave me outstanding service.”
“Steve was excellent at helping me ship my international passport application. He promised to return my phone call with the necessary information which ultimately lead me to send my shipment via UPS. The store was busy when I arrived but Steve managed the lineup with ease while delivering great customer service. Thanks again!”
11AM - 6PM
760 US-46, Parsippany
Shipping Centers
“Staples is definitely one of my staple stores lol! The staff is always friendly and very helpful. I have always had a great experience. They also have a wonderful Rewards program. They offer great value at a good price with promotions and discounts always.”
“I want to give a special shout out to Ronald. A few nights ago, I had a rough day at work and needed a few late night supplies for a client presentation. He helped me find my pieces, helped me to my car, and was just an overall awesome guy. Ronald, thank you, You made my day!!”
“PostNet lake Hopatcong is awesome for all your shipping, printing, copying and notary needs! Dan the owner is excellent and friendly! The staff is friendly and eager to assist!”
“John - the printing expert here - is simply AMAZING. He redefined customer service for me. I needed to print something extremely last minute (literally within 3 hours) for a funeral and I had to have something shipped to store for pickup. He made every accommodation for me, and kept me in the loop the entire time while I was frantically trying to get large photo posters printed to set up at the church. Thank you John for your support, understanding, flexibility, and for being an all around good human!!”
“Narrin of the Twenty Fifth Hour At Your Service gets it done, period. We are a small, family-oriented, plaintiffs' law practice and our adversaries are large corporate law firms and insurance companies. Against this sort of competition, speed often dictates which side wins. Although we have worked with many process servers, private investigators, and client concierges over the years, Narrin comes in first place in each of these categories. Narrin is incredibly adept at finding people, even when located out of state; Narrin always remains professional and carries out our instructions, even at those times when the people we look to serve or contact become resistant or even nasty; Narrin always treats our clients with the utmost courtesy when we ask him to transport them to court or other hearings; finally, Narrin understands the time value of money better than anyone, and excels at getting our work done fast, which, as I say above, is absolutely crucial for our law practice. He really does "put time back in our days," as he promises, and allows us to go out and win for our clients as a result.”
“Great customer service, responsible people are working there. Made online purchases to this address. Unfortunately, the store has delivered my package during non working hours, w/o proper information on the box and w/o tracking number, so the parcel has been lost somewhere. After reaching the customer service, people there helped me to find it quickly, identify the parcel and process it for next destination.”
Open 24 hours
75 Lackawanna Ave B, Parsippany
Shipping Centers
“All I can say is that Econo Courier came through when we needed them most. Another delivery service dropped the ball on an important delivery that they promised would get to the destination on time. Peter and his team were able to get the job done within 45 minutes of making the request. I highly recommend them.”
“The young lady here was so efficient, helpful and nice she gave me a discount for the inconvenience caused even when it was by Amazon not UPS. Great experience, must give a review.”
“I’ve always had a positive experience with USPS. The staff is friendly and helpful, always providing clear information about shipping options and tracking. I’ve never had an issue with lost packages, and the delivery times are usually spot on.”
“Unfortunately I don’t know her name. Was there today Wednesday Sept 17 th approximately 3pm. She was soooo nice, and sooo helpful. Moved to Rockaway 6 months ago and still trying to find our way around. Have been in post office before but never met this very kind and knowledgeable lady. I was a little frustrated with the day I had and had to get a money order which I didn’t know bank does not do.They told me to go to post office. So I proceeded to post office. She was soooo nice and helpful. Didn’t know what to expect because being new in the area I thought “ great another aggravating situation “. Just want to make sure you know who I’m speaking of. again Sept 17th about 3PM. She was soooo nice great, helpful and felt Rockaway may have been a good move. Thank you sooo much postal worker on that day and time.”
“I come in almost every day, and every time, HANNAH goes above and beyond to make the experience feel genuine and welcoming. Her energy, professionalism, and attention to detail is very impressive.”
“The staff were extremely helpful, especially Irenee. I had lost a gold bracelet at a restaurant & fortunately the staff found it, so she suggested the the best way to get it sent back to me. Irenee went out of her way to ensure the delivery would be safe and secure, what a lovely young lady.”
“I have been to this office many times. It is always well stocked with boxes and envelopes of all sizes as well as greeting cards. The premises are clean and the lines are minimal except around closing time.
Tara, the office employee, goes above and beyond to provide phenomenal service. I was shipping a box, which I purchased at the post office. It comes with tape stickers but they weren’t strong enough. Tara graciously offered to double tape the box for me with her own personal supplies of duct tape. She also advised me on the best box size for my items so that I don’t overpay. Great service and reasonable prices!”
“My only complaint is the residential street that is used to get in here often cars parked on corner making it very tight getting in with a 53ft wagon and a average sleeper tractor.Unloaded me fast, easy dock to bump, people are friendly.”
“? Reliable and Friendly Service
I actually go out of my way to use this location over others nearby. The service is consistently friendly and efficient, with the exception of one newer employee who seems less approachable. Lines can get long due to customer delays, not staff, but I usually wait no more than 10 minutes. The space is small but functional, and they have a fun selection of envelopes. Overall, a great post office.”
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“This store deserves 10 Stars! Everyone at this location is professional, courteous, helpful and pleasant. I actually go to this location, even though it is is farther from my office because of the staff there. Jaslin, Gerard, Justin, Nav, and Vanley are always ready to help. Mike , the Manager is the best! Unfortunately, sometimes, we the customers, are confused, in a hurry or in a bad mood and we don't treat these associates with the respect they deserve. I have witnessed customer abuse on several occasions to the point that I had to interject on their behalf, yet these people maintained a professional and calm attitude during these moments. Something I could not do nor could many of us in this situation. Thank You to the FEDEX employees at this store for maintaining a positive attitude and representing FEDEX in a way that is admirable! I will continue to use this FEDEX and will use other locations to support FEDEX and their outstanding employees.”