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“Mr John,Reed gave an amazing costumer service.He was kind, understanding and very helpful.I got there when the bank just closed and he still helped me.Thank you Mr John !!!”
9AM - 5PM
388 NY-59, Nyack
Banks
“I had a great meeting and I opened an account with Chetan in Nyack branch the bank is awesome. They provide a lot of good accounts and opportunities for homeowners people who want to save and invest. They are the best Trustco Bank Number one.”
“Rafael, has been very helpful and knowledgeable with bank account to open up. He always looks out for the customers best interest. Thank you for all the information and help!”
“I have been a loyal customer for an extended period. The consistent excellence in customer service, coupled with the readily available products and promotions, has consistently provided a superior personal banking experience.”
9AM - 5PM
5-7 Park Pl, Bronxville
Banks
“Barbara at Trustco was fantastic to work with throughout our entire loan process. She was knowledgeable, responsive, and helped guide us every step of the way. We really appreciated her patience, clear communication, and excellent service. Trustco also offered great loan rates, which made the experience even better. We’re very grateful for Barbara’s support and would highly recommend her to anyone looking for a smooth and professional loan experience.”
“The employees here are very helpful and friendly. For years my boyfriend and I have worked with Geri, and most recently with Jyoti, for banking/investing. They explain options well and seem to genuinely care about you and your finances. We highly recommend this branch in Dumont.”
“Ms Monica opened 3 Accounts for me today and d I'm new to this bank. HER smile & professional is #1
I will bring my friends to her and Ridgewood bank. ,Thank God”
“Last week, I had the privilege of having Bank Teller Dayna assist me.
Dayna is a very professional and dedicated employee. Every time I walk into the bank, Dayna is looking up at the door with a bright smile on her face and a very friendly, “Hi. Can I help you?” Such service with a smile goes a long way in setting the tone for our interaction, and inevitably leaves me with a smile.
Thank you for being such a warm, caring, and very professional person!”
“Amazing branch very nice welcoming Alexandra from the loan department very nice and explains everything and Pilar from member service also extremely nice helpful and very informative.”
“I had a very good conversation with Diana Lopez. She helped me set up my account online and answered my questions with confidence and compassion and very patient with me”
“I want to thank PSFCU and especially Paulina for the outstanding work in helping me get a mortgage for the second time. The entire process was handled professionally, efficiently, and with great attention to detail. Paulina was knowledgeable, responsive, and supportive every step of the way, making everything smooth and much less stressful. I truly appreciate the excellent service and dedication. I highly recommend PSFCU and Paulina to anyone looking for mortgage assistance. Thank you again”
“Mike was a 5 star banker for this experience. I have been recommending him to all my friends and family for their mortgage needs. Cannot rate him highly enough ! He made this process very easy for me !”
“Amazing experience went here to open an Account and experience was nothing but amazing all of the staff are very kind and helpful looking forward to having a great banking future with affinity ! Would highly recommend this CU to everyone in rockland and NJ”
“I had such a great experience working with Enock Brutus at the Orangeburg office. He was so responsive and helpful - making my transaction go so smoothly. I was so thankful that he was able to meet my tight deadline so that I could get the vehicle that I wanted. Thank you!”
8:30AM - 5PM
320 E 204th St, Bronx
Banks
“A wonderful experience. An incredible atmosphere with a highly trained and friendly staff; especially Mrs. Mercedes and Mrs. Bunny. They are the best, they explain everything very well and are very kind. Highly recommended.”
9AM - 5PM
33-35 Center St, Ardsley
Banks
“Siva was very responsive to our questions and concerns. He explained the process to us every step of the way and was quick to alert us when more paperwork was needed or forms needed to be signed. We appreciate the effort he made to assist us in receiving our HELOC. Thank You, Siva!”
“Not a member, just needed something notarized.Called, spoke to a person, came in, got my notarization. Easy process and nice employees.I do not have a relationship with this bank but will consider it for the future based on my interaction with them. Thanks Steve!”
“We’ve been banking with Orange Bank & Trust Company for several years, and the experience has been consistently exceptional. The Middletown Road branch consistently delivers outstanding customer service, and the team is always friendly, responsive, and willing to go the extra mile. In particular, AS-Branch Service Manager, Michelle Piscani has been a tremendous resource—always ready to help, answer questions, and provide support whenever needed. Her professionalism and genuine care make a real difference. We truly appreciate the level of service OBT provides and find them to be a true business partner with our business.”
9AM - 5PM
375 NJ-17, Ridgewood
Banks
“I had to renew a CD this afternoon. Ian, the brand new employee and the other seasoned employee were all consummate professionals with the utmost competence and friendliness.”
9AM - 4PM
80 W Century Rd, Paramus
Banks
“First time visiting this place and got to say it was a great experience. They had to take a few extra measures to authentic me which can be a bit annoying but hey they are very nice and get the job done. Will absolutely return.”
“I can't say enough good things about Jean Pierre Ochoa. Every time I visit the bank, he goes above and beyond to help. He recently helped me open a new checking account and was incredibly fast, but he also explains everything and he makes sure I understand. He remembers little details from previous conversations and greets customers like a friend every time. It's rare to find someone so kind and professional.”
“We spent more than two hours with Dudley Albert at the Teaneck office. . The professional service, personal care and patient explanation were exemplary. Thank you so much.”
8:30AM - 4:30PM
330 Baychester Ave, Bronx
Banks
“I visited MCU at cop city bay Chester branch for my personal loan and credit card application
And the customer service l received from the staff Andrews Marfo was amazing,very calm nice and respectful. Kudos to him”
“I had so many issues with my account and only person who was so nice generous and willing to sit there and help us was Ram Persaud he was attentive nice understanding of my issue with my account I just want to say thank you so much for your time with me and helping me clear my issues
I would definitely recommend him to other co workers love applebank happy to be part of banking with them Ram Persaud was amazing in making me understand and explained everything to me”
9AM - 5PM
327 NY-59, Airmont
Banks
“The airmont staff is the best. They have provided support when needed the most and are a very reliable bank to work with. Much better experience than dealing with a large corporate branches.”
“The entire staff is lovely.
Julia and Nelly always very helpful and friendly.
Front girls Mariafe, Walquiria and of course Marija Durovic always provide best possible service.
Very satisfied with this team.”
“Had a recent HELOC application and closing with Ellen Brooks. She made the process very easy with clear communication and quick response to all of our questions. Highly recommend Palisade credit union as well as the New City Branch.”
9AM - 5PM
154 NY-59, Monsey
Banks
“Good customer service. I usually don't have to wait very long in line here, sometimes its a little long but they are very efficient. The tellers and staff are helpful. I really like that this bank is in a very safe neighborhood.”
9AM - 5PM
99 Essex St, Maywood
Banks
“You’re treated with respect and no wait time. Very concerned to make sure your account is safe. They check your identity throughly to make sure it’s you. Very professional and pleasant.”
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“was just with eric the retail banker, a real class act. helped me quickly and with being as polite and as helpful as ever. 10/10 as a person, would recommend to see him.”