Express is an international fashion chain located at 110 Garden State Plaza in Paramus, NJ, offering a wide range of women’s and men’s clothing suitable for work, play, and parties. Customers can find women's jeans, dresses, leggings, and men's suits, alongside accessories like shoes and jewelry. The store receives mixed reviews regarding customer service. Many shoppers highlight the exceptional assistance provided by staff members, such as Amar and Themba, who go above and beyond to help customers find what they need quickly and efficiently. Positive experiences often mention friendly and helpful employees, making for a pleasant shopping atmosphere. However, some customers report issues with the management’s attitude and the fitting rooms, which lack proper ventilation, creating an uncomfortable experience while trying on clothes. Despite these concerns, many appreciate the affordability and quality of the clothing, especially the availability of smaller sizes, making it a popular choice for frugal professionals. Overall, Express stands out for its customer service and variety of fashionable options, although improvements in store conditions and management interactions may enhance the shopping experience further.
I had the most pleasant experience during my visit at this location. Jaidy, the associate, greeted me with a warm smile, great energy, and made sure I was well taken care of. Will be stopping by again!
February 2024
The manager, Benita I believe her name was, was very sweet and helpful. Thank you!!
October 2023
Everyone was pleasant and helpful. There are so many options to choose from, and they had lots of sizes available.
