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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”
“I go here almost daily with 5-15 packages and the staff is amazing. Everything is prepaid and they scan it in and give me a receipt no problem. I’ve had my son or parents drop stuff off for me and they treat them just as nice. Anytime I have questions they are happy to help and explain what needs to be purchased to ship my items the correct way. I’ve gone to a lot of post offices in the area and Mahwah is hands down the nicest and most informative.”
“This is the best post office ever! We are so lucky to have this amazing post office in our town! Bindu and Ferdi are such dedicated, hard working postal workers who really care about helping the customers. I always go here for all of my mailing needs and will continue to do so. Keep up the great work!”
“This is the only bicycle parking next to the building for the Post Office. No Bike Rack. However, the friendly and excellent Service help make up for the inconvenience.”
“I dont know why everybody rages on the USPS!
Tim at the Riverdale branch is always nice and helpful answering questions.
The postal service is actually my favorite branch in the Federal government. You should feel lucky you can mail a letter across the country for only 73 cents. If it were Fedex or UPS it would be $5.00. Super efficient.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
“All of the staff there are absolutely the best. Specially NOELL ! They're all very kind and helpful and I've never had any problems, no matter how busy they are. Noell is extraordinary though. She always apologizes for the wait, even if there are only a few in line. She is thorough, friendly, helpful, kind and so sincere. She seems to LOVE helping people. We are SO very lucky to have her in our great post office of Ringwood NJ”
8:30AM - 5:30PM
785 Franklin Ave, Franklin Lakes
Post Offices
“Chris is, hands down, the best USPS employee in all of America! His exceptional customer service and unwavering dedication make every interaction a breeze. He’s always prompt, professional, and willing to go the extra mile. It’s clear he truly cares about his job and the people he serves. Chris’s kindness and attention to detail set him apart — he’s a true gem in the postal service world. If you’re ever fortunate enough to work with him, you’ll quickly see why he’s a standout star. Awesome guy through and through!”
8:30AM - 5PM
190 Newark Pompton Turnpike, Pequannock
Post Offices
“I love this post office. The line is never long and even when it is the quick efficient service gets you in and out in a timely manner. Thank you Monica g for your service this morning, friendly, efficient and courteous. All the best for a wonderful holiday.”
“My wife went to the post office to get both of our kids their first passports. They received amazing service, and were in and out within 30 minutes. The staff is incredibly pleasant and efficient, and took the time to patiently explain everything. We live in town, so we know how great this post office is, but if you need a passport, it’s worth the drive to get one here.”
“The people that work out of the Wanaque post office are very helpful and go out of their way to help their customers it's a shame that USPS is such a terrible organization that when you have a problem you cannot get in touch with any body it is Mid March and we are just getting some Christmas cards delivered UPS just outright sucks”
“Whether busy time of year or a slow day, there is always a buzz going on here. Parking can be a little rough, depending on time of day and season, there usually is plenty. There are a few businesses so it can get a little hectic. The place is clean, looks safe, and the area is not bad. It is used to drop off and pick up items, send certified mail, there are mail boxes, and you can buy stamps, amonh othrr services. I've been using this place for YEARS (since I was a child) and I can't really complain because I know it's a vusy place and there is a lot of business going on. I suggest planning on going NOT during peak times and you should be fins. Enjoy!”
“UPDATE ****
i guess they delayed mailing, but i was very convinced it was thrown out because the letters referred to below were dropped off at post office but she had received the letter i put in my mailbox. I’m very sorry Usps. Thank you…
i’m leaving the previous review as reference, the phone issues should be resolved, sorry again and thank yall so much… I’m sorry. Lol
First review I’ve ever made, and I am only doing it because the service was that terrible. Horrible phone experience. They threw away a letter that took me 3-4 hours to make for my gf. Don’t have time to go during their horrible business hours. I tried calling them to fix a mistake I made and waited for 45min on hold until it randomly hung up on me. Worst service i have experienced in my LIFE. Don’t believe i will ever use USPS again. They need to get ts fixed asap. Horrible service overall. if i could give 0 stars. I would. Threw out a very very very sentimentally valuable and un-replaceable letter. 0/5.”
8:30AM - 5PM
42 Preakness Shopping Center, Wayne
Post Offices
“I can't comment on any other employee, but for years, Bob has been a consistently outstanding employee. He's nice, polite and professional - an attitude that seems to be from a bygone era. If only all employees (USPS or not) were like him!”
8:15AM - 1PM 2:15 - 4:30PM
40 Lake Dr W, Wayne
Post Offices
“Lady clerk is very nice, always helpful with any questions I have. Always smiling with extremely pleasant attitude. I wish she stays for a long time in my home town. The postal management tend to move them around from time to time I don't know why.”
“Judy is the only saving grace of this place. I only bring my packages here when she is on duty. She is fast, organized and knows her stuff. Unfortunately you can tell she is overworked and under appreciated. Last week she was on vacation and the whole place fell apart. The whole town was talking about it. I realize nowadays it’s hard to find people with a good work ethic but maybe they should reward people like Judy who work harder than what is required of them.”
“Efficient and courteous service no matter what day or time I go. The staff is always friendly despite the demands of the unrealistic expectations of some clientele who clearly demonstrate their lack of consideration for others. It hasn’t always been this way. Thank you and God bless all the Suffern post office workers!”
“Small, friendly never an issue there, best staff! I go there instead of the Parsippany branch, where I live, because it’s more personal and efficient! If there’s a line, I can drop off my package and know it will be scanned. Love Michelle and Jes and I can’t remember the guy’s name who also helps, awesome people, never any issues at all!”
“Frequent customer at this location and the guys upfront (Scott, Oswald, Eric) have been nothing short of a delight and respectful and very helpful each and every time. With that being said, some reactions and reviews here give a false impression of this office to the public and are only based on what I have witnessed as customers having a lack of courtesy towards the gentlemen and wanting to be immune to the USPS policies. Keep up the good work Wyckoff Post Office, and Thank You.”
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
10AM - 1PM 2 - 5PM
27 Rockland Ave, Hillburn
Post Offices
“I’ve been doing business with the Hawthorne Post Office for over 50 years and have known Nydia for many years. If the negative experiences mentioned in some reviews were true, I would have encountered them myself—and I have not.
Nydia is always kind, respectful, and professional, and she consistently goes above and beyond for customers. The staff treats people with respect and deserves recognition, not criticism. This is a demanding job, and these employees handle it daily with patience and professionalism. They have my utmost respect.
Thank you from Paul G.”
“I came in today to renew my son's passport and was very happy with their customer service. Soham assisted us and was super professional and nice. We did not have to wait a minute even. Thank you so much Soham for your help and service.”
“Always have had a good experience at this location. Didn't realize the Toxic Avenger Movie from the 1980s was filmed on Boonton, NJ with one scene filmed outside. See photo.(Not Real, just the scene from the Movie)”
“I think I caught Cathy on a good day! Got in and out of here with no issues. I bought and printed my label ahead of time to avoid spending more time there than I had to so I recommend doing the same. But don't be scared of Cathy, just come prepared!”
8:30AM - 5PM
150 Pompton Plains Crossroad, Wayne
Post Offices
“I can only say good things about the people who work in this post office on Pompton Plains Crossroad in Wayne, NJ. On several occasions I needed to contact this post office to track down lost packages that were sent to me from international locations. The most recent time it was due to the sender putting an incorrect zip code on the package. Each time the people I spoke with at this post office were incredibly helpful. They clearly cared about finding my lost packages and getting them delivered to me. They were always available when I called on the phone (which hardly ever happens nowadays even with big companies), and they called me when they had updated information. And every time they found my lost packages and had them delivered to me. I don't understand why others have given low ratings to this post office. I think the people there are fantastic!”
“I went there twice for passport service (took appointment in advance). Service was good . The guy was helpful. Not too busy most of the time . Have a large parking lot in front.”
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“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”