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“I have to write and praise three gentlemen at the Ramsey location. I went in a few weeks ago and the manager Joe (who helped me several years ago) assisted me. He was patient and answered all of my questions ( I had a lot) professionally. I purchased a phone, tablet and watch with his help. Once I received the items I went back into the store and was sad to learn Joey was on vacation. However, with the help of Aneudy I was pleasantly surprised. He offered the same professionalism and care and support as Joey. There was another man named Jesus whom also would jump in and answer questions if Aneudy had to assist another customer. I do believe these three gentlemen should be praised for their efforts. I will be back in the future and will send friends ans family their way!Thank you!!!!Sincerely,Donna L.”
“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
“Today is Wednesday June 13th I went to the Wayne store T-Mobile and it was Mike and Kay awesome people they help me one two three he did everything for me they took care of me they were so nice they help me with everything I5 min we needed themThank guys”
“Rafael and his team are experts at what they do. they are polite, efficient, and respectful. even when i had a minor issue Rafael made sure to call me to follow up and ensure that everything was rectified. I will be using this location for my needs moving forward.”
“We made an appointment to rejoin Varizon from T-Mobile on Nov 29. We were five family members and she took care of all with in 3 hours. It took long time to transfer data but she was constantly watching each phone and transferred all Five phones successfully. She also helped each of to select our free I phone 17 pro covers and then she professionally
Put I phone film cover with such card as no air bubble was present, absolutely perfect job.
Overall she was very knowledgeable, efficient, pleasant, very calm and confident. She made all of us very happy as we got our colors and appropriate I phones. Three I phone 17 pro and
Two Google 10 Pro. She managed entire big task very efficiently and effectively with in reasonable time. Truly pleasure working with her. We all highly recommend her for new switching or existing customers.
Sincerely
Arvind, Rona and family.
Verizon team members: Russell Cellular Emerson NJ 07630”
“Went for an upgrade from my 11 it was an easy process, the vibe feels totally different whole new staff. Really missed that kid Dre or Dray!! He always was so nice and helpful, kept the place rocking!! I recommend here nonetheless better than going to Paterson LOL.. Love LOVE the new 15 PRO!”
“Justin and Omar were really helpful in answering my questions as well giving me insight about my new upgrade! Very knowledgeable and hard working, they are very reliable”
“Just got a new phone & the whole team was great. Especially Clark who was extremely helpful, and didn’t make the process feel dreadful! Great customer service!”
“I was greeted and helped right away. Andrew helped me out with two things and did a great job. Very pleasant and gave me helpful information - even gave me additional information to be of assistance. We even tested/tried two things before I left the store. He did a great job and I just want to say thanks a lot!”
“My experience at this store in pompton plains was terrific Hank paid such detail to everything and got me set up with a good phone at a great price Andrew who looks like the store manager he was also terrific.. I had a problem with my debit card because I had to swipe it but they don't take swipe cards so Andrew will actually pay for it for me and I just went and got him the cash back I don't think any place would do that except for this please.. so five stars for Hank and Andrew I recommend going to the store absolutely”
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“A awesome vist with Keith Darbonne. He went above and beyond his duties to make sure my issues were resolved in a timely manner.
I will never forget Keith.”
“My visit to Verizon was fantastic, thanks to the store manager, Alex. He offered truly exceptional customer service – he was incredibly friendly and efficiently resolved my issue. His positive attitude made me feel valued and eager to come back for any future needs. A superb experience all around!”
“Very nice employees and a well organized store. The check in experience ensures there is never chaos over who is next to be worked on and the employees are sure to only focus on you when it is your turn. Nice that it is open late too.”
“Jeremy and Julien were excellent in helping and giving great advice for future transactions they took care of me in a timely manner and cut right mustard ! Love it here !”
“Extremely satisfied with Andrew’s help and assistance!!! He solved all our issues! Will be returning to switch over our cell phones as well with him!! He should be named employee of the month!!”
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“Family of three. Transferred from Boost, Verizon and At&T at the Ramsey NJ store. Excellent customer service. We signed up for the best plan and got new phones and Mr. Shakib helped us handle all three transfers there. Excellent service. We transferred because their price was good for three phones and we wanted the international data plans”