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“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“Incredible Experience! I was assisted by Josh and he was extremely attentive and a wonderful support! Maintained a professional environment and continued to assist in all aspects.”
“Joseph S and Aaron R were very helpful! They helped me order a iPhone 17 Pro Max and even sat through the process of setting the phone up with me! Appreciate their help and will definitely come back to this store!”
“David was great and incredibly helpful. He quickly helped me solve my issue and made sure I got the best possible solution. However the lack of AC in the store is ridiculous and makes for unfit working conditions!”
“Angel was a huge help!! I would recommend asking him for help he gave us all the needed information & had excellent customer service ! Definitely needs to be in management.”
“I was assisted by SUZEN, a very kind, attentive and, above all, professional lady. I recommend her. She was very patient and solved my problem. Thank you very much and the manager LISSANDRA, an excellent person, also helped a lot with the situation I had. They helped me translate it into customer service. I appreciate both of you for your patience and professionalism.”
“Allen in the Little Falls store was a lifesaver. He fixed problems that the shady Boonton Store created with our account. He was patient, helpful, and courteous and took his time with us. We are extremely satisfied with Allen, the service, and the whole staff in this store.”
“I been coming to this place for 5 year the best customer service ever ☺️ very generous, place always clean very respectful from the manger Zakir to the employee AJ,Petar,Malachi and everyone else best place to come to get your phone and more ?”
“Sales Rep was very pleasant, knowledgeable and took the time to troubleshoot the problems of converting our phones over. She was competent and tried maybe different ways of troubleshooting instead of giving up and refer us to Apple instead. Thank you”
“We made an appointment to rejoin Varizon from T-Mobile on Nov 29. We were five family members and she took care of all with in 3 hours. It took long time to transfer data but she was constantly watching each phone and transferred all Five phones successfully. She also helped each of to select our free I phone 17 pro covers and then she professionally
Put I phone film cover with such card as no air bubble was present, absolutely perfect job.
Overall she was very knowledgeable, efficient, pleasant, very calm and confident. She made all of us very happy as we got our colors and appropriate I phones. Three I phone 17 pro and
Two Google 10 Pro. She managed entire big task very efficiently and effectively with in reasonable time. Truly pleasure working with her. We all highly recommend her for new switching or existing customers.
Sincerely
Arvind, Rona and family.
Verizon team members: Russell Cellular Emerson NJ 07630”
“I had an absolutely fantastic experience with Fabiola at T-Mobile! She was incredibly knowledgeable and took the time to understand my needs, walking me through various options without any rush. She was patient, professional, and genuinely seemed to care about helping me find the best solution.”
10AM - 8PM
885 NJ-17, Ramsey
Internet Service Providers
“I have to write and praise three gentlemen at the Ramsey location. I went in a few weeks ago and the manager Joe (who helped me several years ago) assisted me. He was patient and answered all of my questions ( I had a lot) professionally. I purchased a phone, tablet and watch with his help. Once I received the items I went back into the store and was sad to learn Joey was on vacation. However, with the help of Aneudy I was pleasantly surprised. He offered the same professionalism and care and support as Joey. There was another man named Jesus whom also would jump in and answer questions if Aneudy had to assist another customer. I do believe these three gentlemen should be praised for their efforts. I will be back in the future and will send friends ans family their way!Thank you!!!!Sincerely,Donna L.”
“Dear Management,
I just wanted to drop a quick note to say thanks for the awesome help I got at your 82 Lakeview Ave store.
Usually, I dread dealing with phone stuff, but your crew made it surprisingly easy. I came in with a wrecked screen and expected a headache, but I walked out with a new phone and a cheaper bill. No pushy sales vibes, just straightforward help—which I really appreciated.
You’ve got a great team over there in Clifton. I’ll definitely be heading back to your location whenever I need an upgrade.”
10AM - 8PM
469 NJ-17, Paramus
Internet Service Providers
“I had an outstanding experience at Verizon thanks to Kevin. He went above and beyond to help us, patiently walking us through a long list of steps without ever making us feel rushed or overwhelmed. What really stood out was how knowledgeable and thorough he was—he made sure we understood everything along the way.
On top of that, Kevin also helped us navigate an insurance claim, which could have easily been stressful and confusing. Instead, he made the whole process smooth and manageable.
It’s rare to come across someone so genuinely helpful, professional, and committed to great customer service. Verizon is lucky to have him—thank you, Kevin!”
“Just got a new phone & the whole team was great. Especially Clark who was extremely helpful, and didn’t make the process feel dreadful! Great customer service!”
“The Best T-mobile in new jersey is locate on 286 main st Hackensack, NJ. Best service ever the manager mrs. CARLA was full of acknowledge and help me alot to resolve my situation. I recommend mrs.CARLA & T-MOBILE at 100%. A+, 5 stars.”
“The employee was really helpful and knowledgeable about all the phones and plans. She explained the difference between all the plans and what would work best for my needs. I was really happy with the plan and service I received from the saleswoman. I believe that Boost mobile will be my carrier for a long time.”
10AM - 7PM
1613 NJ-23, Wayne
Internet Service Providers
“I came to this T-mobile location after getting the Run around at my local T-mobile store . All I needed was a new Tempered glass screen Protector and after constantly being denied and dealing with customer service I came here at a last attempt. The associate working yesterday was Luly and I can't say enough good things about her. She took so much time trying to get me a new screen protector through insurance and for some reason it wasn't covered . After going through so much hell with the other store and then getting denied from insurance she recommend a store for me to get a cheap screen protector and told me to come right back to her store and she would install it on my phone free of charge . She was very helpful with my concerns and went above and beyond to make me happy . she definitely helped turn my bad experience into a pleasant one. I highly recommend her to any customer experiencing issues .”
“I highly recommend Janet at the T-Mobile store on Main Street. She was extremely professional while handling my business account and guided me through the setup with great expertise and care.
In the past, my experience with some other staff at this store—three younger associates (two Spanish and one Arabic)—was disappointing due to a lack of professionalism and customer service. However, the store clearly took action and now has a professional and friendly team.
I’m grateful for Janet’s assistance and professionalism, and I highly recommend both her and this store to anyone looking for excellent service.”
10AM - 8PM
205 US-46, Totowa
Internet Service Providers
“Gabriel & Fiona were extremely patient and helpful in setting up my account for my TV services with the free Hulu Disney bundle. Thank you for the very polite and helpful services you guys offered!”
10AM - 8PM
382 NJ-3 B6, Clifton
Internet Service Providers
“Had an awesome , pleasant experience with the Verizon specialist Robert. He answered all my questions took his time, explained my options.No forced selling felt like I was working with a friend I knew for years. It truly is the way phone purchasing should be! Keep up the awesome work Robert.”
“My Boyfriend and I went in to transfer lines from At&T to Tmobile, we were helped by Ashley and was honestly the best and easy experience with her, she was very helpful in explaining the breakdowns and the features and benefits and the process went smooth thanks to her amazing help. Thank you Ashley for your amazing service!”
“Can’t comment on the store itself, but Jeffrey was super helpful, pleasant, and easy going.
The store is lucky to have him.
The whole process was smooth, with new phones, new lines, bundling internet, and saving some $$.
Had a porting issue and he helped fix it after hours.
Definitely ask for Jeffrey.”
10AM - 8PM
341 Rte 4, Paramus
Internet Service Providers
“This Verizon location has a great customer service. We had an outstanding experience switching our service to Verizon thanks to the manager Shanequa. Shanequa and Hadeel, one of the team members, made a potentially stressful switch from my old provider seamless and quick. Not only were they professional, but they also went above and beyond to secure a fantastic discount and some great promotions on our new plan and devices.
Hadeel is phenomenal. She handled everything with efficiency and expertise. She has the greatest customer service skills, she was very patient and detailed.
Both Shanequa and Hadeel exceeded our expectations.
Truly stellar customer service!”
“We had a great experience with Hadeel! She was so kind and helpful and made it such an easy process. Also provided us with so many options to get the most out of our experience/purchase.”
“I believe his name was Joe or John that helped me out! But he was amazing and walked me through every step of upgrading my phone, even helped me get a better trade in value by upgrading my plan! Easiest and Fastest trade in experience I’ve ever had!”
“Luckily walked in when it wasn’t busy and Carlos M. (Senior Manager) was available. Helped me right away. My issue required him to connect with Verizon over the phone and he kept me posted every step of the way. Without going into details, Carlos went the extra mile so I could walk out of there without a worry.
Thanks, Carlos!”
“Thank you for the great help. I walked into the store and Aya ? was there for helping me. She’s a good stuff. She explained everything for me and the team were really welcoming.”
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“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”