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10AM - 8PM
885 NJ-17, Ramsey
Mobile Phones
“Purchased a new iPhone and iPad from this Verizon location. Aneudy transferred all my information from my old devices to the new ones. He was extremely professional and patient. The following day, I realized I was not receiving my emails on the new devices. I went back to the Verizon location and was assisted by Isa’on. He spent more than an hour with me figuring out what was causing the problem. He ultimately resolved the issue. Great service from both of them.”
10AM - 8PM
42 Farm Vw, Montvale
Mobile Phones
“Walked right in to two people who wanted to help. They helped me trouble shoot everything and were super helpful. Something that doesn’t happen much anymore. Matthew was amazing and the most helpful person in any store I've ever been. He should be praised highly and commended for his detail and service. Just switched over to ATT and it’s great”
“I needed a new Zagg protective cover for the iPad. The earlier screen cover, cracked. The young man who helped me was quick, professional and searched for the best fit, to ensure our satisfaction.”
10AM - 8PM
852 River Rd, New Milford
Mobile Phones
“These guys are awesome! I was in and out so fast! Got my new phone with all the promos basically at no cost out of pocket! Would come here 1000% again! Everyone should use wireless world in new Milford!!! I can’t say enough good things!”
“Wireless Zone in Pearl River is the best place to go if you have any questions or issues with your devices! Everyone is friendly, patient & genuinely want to help the customer. I always go to this Verizon satellite location because I know I will get the help I need. I went today to get help with my son’s Gizmo watch & Yash helped me figure things out. He was kind & talked with my sons too & so he made all of us feel comfortable. Definitely recommend this satellite location!!!”
10AM - 7PM
1428 NJ-23, Wayne
Mobile Phones
“Not all Verizon stores are the same!
This one stands out among the others I’ve been to, and there’ve been a few. PET sold me my phone 2 years ago and Hector helped us out with a problem today. Both are great. Hector greeted us as soon as we walked in, even though he was busy. When it was our turn he helped us out and solved the problem quickly.
Don’t hesitate to give them your business.”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
“I went into the store to switch from T-Mobile to AT&T, and Ray was absolutely fantastic. He took the time to really understand what I was looking for and explained all my options in detail. Not only did he help me find a plan that fit my needs, but he also saved me money compared to my previous carrier.
Ray was extremely transparent about what my bill would look like, which I really appreciated—no surprises. The entire experience was smooth, professional, and stress-free.
Since switching, my service has been significantly better, and I couldn’t be happier with AT&T. If you’re considering making the switch, I highly recommend visiting this store and asking for Ray—he will definitely take great care of you!”
“Thanks for their help but had to come back there again the guy never set up my memory card but great help over there at AT&t store especially manager and the guy that helped me get I went back help me I got my phone on so I'm happy about that especially I'm glad my case was on sale for five bucks I'm glad I got a bargain there I love AT&t I've been a customer since you were cellular so I've been a loyal customer since then and I like the store in Westwood they help me out a lot I like the small sword better than the big ones I got my phone but the other day the UPS driver level downstairs and then bring it to my door I got it back thank you very much survive everything and the packages I want to make sure the UPS store please”
10AM - 5:30PM
26 Franklin Turnpike, Waldwick
Mobile Phones
“Great experience at this Verizon store...Kavita was fantastic... she helped me to get a new phone with a good promotion so I'm back up and running... so local!”
“Osman and company did a fantastic job!
USUALLY: The whole phone process reminds me of buying a car. Even when dealing with other AT&T stores, I've had huge headaches with the reps trying to oversell, use tactics, and slow down the process and objective of the phone buying or upgrade process. Usually an unbearable process.
When I walked in to the store, a family was there and I saw them thank and even hug Osman, something I didn't think to see at an AT&T store at 1pm on a Wednesday. A good sign of my experience to come.
I dealt with Osman, and he created the perfect experience. Very friendly, clean communication, clear and informative. He helped me to buy a phone and open a new line. It took 5 minutes and he was very detailed in the process. No sneaky sales tactics, no surprises here at this store. Someone did a great job in finding and hiring the right people for this Fair Lawn location. Osman even helped me to solve a big situation another AT&T store could or would not, regarding an error that the other store made.
Even though I live 15 miles away, and I have an AT&T store in walking distance, I am coming to this store from now on to do business. Thank you again.”
“Omar in Franklin Lakes Verizon is amazing! He goes out of his way to help everyone. He goes above and beyond to update my account and help with my I phone. We love you Omar!!!!! 5 star plus !!!”
“The best Verizon store around. I had a really complicated situation with a disconnected phone / attempting to transfer my number and then a million monkey wrenches thrown in being an expired license, identity verification, and family dispute account holder issues, all while juggling my 3-year-old in the store and a complete mess!
The gentleman who helped me was incredibly patient and understanding through every hurdle and seriously knew his stuff. I had already spent forever with Verizon customer service on the phone and got nowhere… he handled everything, knew exactly what to do, and got it all resolved. So knowledgeable, patient, quick, genuine and helpful. Saved me so much time and frustration and left there with my problem solved. He set up my new phone ensured all my photo/contacts/settings data was exactly as I needed and got everything back to normal. Lifted weight off my shoulders truly thank you!!”
“Kevin was truly a great person from as soon as I walked in that door. He has helped us A great amount. If you need a phone, Door see Kevin at Verizon. He was the best.”
9AM - 7PM
453 NJ-17, Paramus
Mobile Phones
“We walked into the store with my wife and my mother, and Josh immediately made us feel welcome. He offered us water and answered every question we had in detail. It was honestly the best customer service I’ve ever experienced.
Because of Josh’s outstanding service, we switched our cell phone provider on the spot and chose Optimum. He made the entire process easy and stress-free.
I highly recommend asking for Josh if you’re thinking about changing your cell phone provider. You won’t be disappointed!”
10AM - 8PM
367 NJ-17, Ridgewood
Mobile Phones
“30 year ATT cell phone customer. After a disappointing experience at the nearest store in my area ( New York Hudson Valley area ) I decided to try a new ATT store. The store in Ridgewood NJ is 20 min away. I wanted a new iPhone. I called ahead to make sure they had the IP 17. Billy answered and assured me they had them in stock.
When I arrived Billy greeted me with a big smile. He made me feel welcomed and appreciated. He made sure I was informed and didn’t try to over sell and rush me. He took his time to explain everything.
I was very happy with my experience at this store. It will be my new go to store even though it’s in NJ. It’s worth it.”
10AM - 7PM
217 Main St, Paterson
Mobile Phones
“I had the pleasure of walking randomly into the Verizon store in Paterson. I met the nicest representative Jehad. He took care of me and did not make me feel pressured. He was knowledgeable, nice , and very aware of my time. I wish all reps were like this .”
10AM - 7:30PM
185 Main St, Paterson
Mobile Phones
“First time going here, dropped my phone last. Woke up the next morning and I walked to Boost City took me 20 minutes, gave my phone and waited probably less than 30 minutes and walked back home. The price and time can NOT be beat. Compared to a local phone store (1 hour repair) not to drop names but yeah, time price and quality cant be beat.”
“This is a convenient store and smoke shop. I came to purchase vapes. This was my second time at this store and both times were quite pleasant. The man behind the counter, who I believe to be the owner, is very nice. I asked a lot of questions and he has a lot of patience with me, so I have nothing bad to say. Their selection in your vapes is pretty good considering bought enforcement cracking down on the sale of flavored vapes. Additionally, prices are pretty good as well.”
“Really happy with the service at this Metro by T-Mobile location. The two guys working there were awesome very patient, knowledgeable, and genuinely helpful. They made everything simple and never rushed us or tried to push anything unnecessary. Great customer service and a much better experience than I expected. Definitely appreciate both of them!”
“I have been a local police officer and customer with Total Wireless, Paterson store, for the better part of 24 yrs. Not only has Mike (owner) been the most trustworthy person, his recommendations for phones and prices are unbeatable! I would not shop anywhere else !”
10AM - 8PM
689 Hamburg Tpke, Wayne
Mobile Phones
“My card expired so I had to update the information. Used the T-MOBILE app. What a hassle.
Stopped in to T-MOBILE in Wayne, NJ on Hamburg Turnpike. Explained my situation to sales representative, Aaron. He verified my id, took care of problem and had me on my way in less than 7 minutes. Polite and professional. Excellent!...eap”
“I had a great experience with Phone Repairs Plus! They repaired my son’s iPad screen in under 24 hours and offered the best price compared to two other places I checked. The service was friendly, professional, and very easy to work with. They even added a screen protector to help prevent future damage, which I really appreciated. Highly recommend!”
10AM - 7PM
498 Broadway, Paterson
Mobile Phones
“Anhart is so good with customer service .I came into his store twice now. Once for me and once for my girlfriend. He gave me great deals on both phones we bought. Great experience!!”
“Elijah was very helpful and professional when helping my wife and I select a phone for our daughter. Will most definitely go back to him when it’s time to upgrade my cell phone.
Will recommend Elijah’s services to anyone!”
10:30AM - 7PM
27 Orchard Street, Monsey
Mobile Phones
“I have used them many times & for a variety of services and I have always been pleased with the results/ service. The workers are knowledgeable and really try to help.”
“I had a app take over my phone. I was so upset and stressed. Verizon was unable to help me and sent me to the Samsung store. Ariel fixed my phone in seconds. He was so friendly quick and efficient. He explained everything and completely made me so calm and happy. I can't be more thankful.”
“Came in for a device upgrade. They had everything I needed and knew exactly what to do. Alizae was patient and a master at multitasking. She did a spectacular job managing the store.”
“I've been a long time customer of this store and Verizon. Recently I needed a new IPhone. John a longtime employee was able to help me and is very patient knowledgeable and quick. It's the fastest setup I've had of s phone in I don't remember when. Then my husband needed a new Android phone so I went with him and John helped us again to set up his phone. He was extremely patient, very professional, knows exactly what he's doing and he's very quick. Then today my husband, who accidentally hacked his phone I believe clicking on a malicious pop-up installed fake apps. Then my youngest daughter said to bring it back to factory settings not realizing I shouldn't erase the SIM card. With the help of John whose IPad wasn't working because Verizon doesn't provide them with new iPads had me call a very helpful Verizon rep and we were able to restore it. John downloaded all the apps for us. I cannot ask for a better more professional patient and knowledgeable employee. I will definitely Continue to be a Verizon customer but especially to frequent this store. I feel lucky to have had John's help to fix the problem we both made. It made our day and weekend better”
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“David was great and incredibly helpful. He quickly helped me solve my issue and made sure I got the best possible solution. However the lack of AC in the store is ridiculous and makes for unfit working conditions!”