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“These guys are really nice and helpful especially miguel he was patient and really took the time to show me around the different options they have to find the perfect furniture”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“First time shopping for a mattress and everyone was so great! It’s so assuring when someone knows their products and can answer any questions you can possibly have. No pressure and they ensure you find what works for you. Would definitely recommend rather than buying a mattress online and you have no idea what you’re getting. Here you know you’re getting value and amazing customer service and what more could you ask for to get an awesome nights rest!”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“My boyfriend and I went to Ashley’s Furniture to shop for a dining room set and sofa, and we were lucky enough to work with Kleny. From the moment we walked in, she was warm, welcoming, and genuinely interested in helping us find exactly what we wanted. She was patient, knowledgeable, and made the entire process stress-free. We left feeling excited about our purchase and so thankful for her help. If you go, definitely ask for Kleny!”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
“Ms. Angelica was an absolute pleasure doing business with. She was extremely efficient and very knowledgeable about the mattresses in the showroom. She did not come across as a salesperson just trying to make a sale. She wanted me to be happy and satisfied about my purchase. So if any of my family or friends are in need of a good mattress, I'll tell them to go Mattress Firm and ask for Ms. Angelica. They won't be Disappointed!”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“If you're looking for a mattress, this is the place to go. What a great experience, and all thanks to Tripti. She was patient and there was never any pressure to buy. Just let he know your price range and she will find you the mattress of your dreams. The delivery was also quick and painless. Angel and his partner went out of their way to make sure everything went smoothly.”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“A big company in NYC, you may not expect the most intimate customer service, but at this Mattress Firm, it seems like warm hospitality is a trait encouraged in the entire team.
Elvin, Musarat, and Moe all went above and beyond to make sure I received my mattress in time- as well as the pesky insurance paperwork needed for certain buildings.
Don’t be afraid to come into the store and chat with this staff about your needs.”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“Peter was incredibly helpful and knowledgeable throughout the entire mattress-buying process. He took the time to understand what I was looking for, answered all my questions, and made the experience easy and stress-free. Thanks to his patience and professionalism, I found the perfect mattress and am very happy with my purchase. Highly recommend working with him!”
“Our experience was great. We did not feel pressured by Lisa Sinclair. As soon as we told her that we were interested, she made it happen. She did not overwhelm us while shopping in store or after we left. She sent me the information that we needed to make the purchase if interested. Once I let her know, and she placed the order, it was a seamless process.”
“I had a great experience today thanks to Kyle, my mattress salesperson. He was incredibly sweet, kind, and patient throughout the whole process. He really took the time to understand what I needed and helped me find the perfect mattress. He also made sure I got the best deals available. Truly exceptional service — highly recommend Kyle!”
“Mr. Robert Davis is very personable and a great listener. He helped me to choose the right mattress protector. I’m sorry that I am not in the market for a new mattress because I know Mr. Davis would spend time with me listening to my needs and use his knowledge to help me make an educated choice on the right mattress for me. If you’re in the market for a new mattress go to Mattress Firm on Route 4 West in Paramus and ask for Robert Davis to help you. You will not be disappointed! Thank you.”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Furniture Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“Thomas and Harry were fantastic! They really listened and heard what we were looking for...they were extremely knowledgeable and helpful! They were also delightful, honest and all around wonderful to work with!”
“Excellent! Our salesperson Jacob was wonderful: knowledgeable, professional and very kind. He helped us find a mattress that satisfies both my partner’s and my preferences and we look forward to sleeping on the new mattress soon for the upcoming holiday season!”
“I went to this location to buy a mattress for my 91-year old mother. As soon as we walked in the salesman was very courteous and welcoming. He answered all our questions and addressed all our concerns about the type of mattress we were looking for. He showed us every sample available and was very patient with my elderly mom. He found her exactly the mattress she was looking for. I highly recommend this location.”
“Lori is an absolutely amazing salesperson p. It is rare to find anyone so knowledgeable and so helpful and so pleasant to deal with. I will be happy to recommend her to anyone who is looking to buy a mattress. I am more than satisfied with working with her.”
“Had a great experience shopping at Mattress Firm. Beatrice was helped me decide on the best mattress for my needs and was very informative in how to get the best deal.”
“A gentleman by the name of Edgar helped us and he was a true gentleman and excellent informative sales person. I would highly recommend asking for him because he is patient, friendly, no pressure and very knowledgeable. We purchased a high end mattress and adjustable base from Edgar just based on customer service. Melissa stepped in to help while Edgar was covering another location.”
“We were able to get good service from Gabriel to make us feel comfortable purchasing our mattress. He also told us how to utilize the snore feature of our adjustable base and sent us a link to connect our WI-FI to the base.”
“Fernando was amazing!! It was my first time shopping for mattress and I was cared for every step of the way. He explained the differences in each mattress and even moved the mattresses around to make sure I got the full experience at home. Even after I left he called to see how I loved my mattress. The delivery guys were great! I’ve been enjoying my purchases! Thank you Fernando!!”
“Great, friendly service from the entire team at Mattress Firm on Lex Ave. Talked us through the whole process and addressed any concerns we had. Ditch buying online and stop in here, you won’t regret it!”
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“My family and I have been purchasing items from charming furniture ever since we moved to NJ over twenty years ago. They have a great selection of furniture. Also, we are always satisfied with the high quality mattresses and bed frames we have purchased here. Their customer service is very helpful as the owners are very kind and knowledgeable. The delivery is also very efficient and they handled everything with care. Truly effortless service from start to finish!”