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“My family and I have been purchasing items from charming furniture ever since we moved to NJ over twenty years ago. They have a great selection of furniture. Also, we are always satisfied with the high quality mattresses and bed frames we have purchased here. Their customer service is very helpful as the owners are very kind and knowledgeable. The delivery is also very efficient and they handled everything with care. Truly effortless service from start to finish!”
“These guys are really nice and helpful especially miguel he was patient and really took the time to show me around the different options they have to find the perfect furniture”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“First time shopping for a mattress and everyone was so great! It’s so assuring when someone knows their products and can answer any questions you can possibly have. No pressure and they ensure you find what works for you. Would definitely recommend rather than buying a mattress online and you have no idea what you’re getting. Here you know you’re getting value and amazing customer service and what more could you ask for to get an awesome nights rest!”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“5-Star Google Review for Raym
I recently picked up furniture from the Raymour & Flanigan location at 48-18 Northern Blvd in Long Island City, and I couldn’t be happier with the experience!
The team was extremely professional and helpful. Special thanks to Yuri Akilov, who made the entire process smooth and stress-free. He was knowledgeable, friendly, and went out of his way to ensure everything was handled perfectly.
The pickup instructions were clear, the staff was courteous, and the whole experience was seamless from start to finish. If you’re looking for quality furniture and excellent customer service, this is the place to go!
Highly recommend — 5 stars all the way!
Would definitely shop here again.”
10AM - 9PM
545 NJ-17, Paramus
Furniture Stores
“Went there to look at a bedroom set we saw online and wanted to see in person before ordering. Intent was to look then go home and order it since it was coming up a bit less online. Kleny came up to us while we were looking at some couches while we were there. Wife was looking for a specific fabric to touch and feel but unfortunately nothing on the floor was what she was looking for. Kleny went above and beyond trying to help her find what we were looking for. Unfortunately not being able to find we were going to leave but did mention we were going to order the bedroom set. She wanted us to work with her to order so we let her work up the numbers. Once she came back with the amount l we mentioned it was a better price online. At that time she got her manager involved (Johnathan). After some back and forth, price matching etc, they came up with a number less than online so we made the deal. They were also able to get it delivered quickly. I wanted to call out that they were both excellent to work with and were both very personable. We had a good time chatting while the numbers were being worked out and we feel like we got a great deal. I highly recommend and would even suggest asking for her specifically (Kleny) if you go to this store. Sincerely, happy customers.”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Ms. Angelica was an absolute pleasure doing business with. She was extremely efficient and very knowledgeable about the mattresses in the showroom. She did not come across as a salesperson just trying to make a sale. She wanted me to be happy and satisfied about my purchase. So if any of my family or friends are in need of a good mattress, I'll tell them to go Mattress Firm and ask for Ms. Angelica. They won't be Disappointed!”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“If you're looking for a mattress, this is the place to go. What a great experience, and all thanks to Tripti. She was patient and there was never any pressure to buy. Just let he know your price range and she will find you the mattress of your dreams. The delivery was also quick and painless. Angel and his partner went out of their way to make sure everything went smoothly.”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“A big company in NYC, you may not expect the most intimate customer service, but at this Mattress Firm, it seems like warm hospitality is a trait encouraged in the entire team.
Elvin, Musarat, and Moe all went above and beyond to make sure I received my mattress in time- as well as the pesky insurance paperwork needed for certain buildings.
Don’t be afraid to come into the store and chat with this staff about your needs.”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“Peter was incredibly helpful and knowledgeable throughout the entire mattress-buying process. He took the time to understand what I was looking for, answered all my questions, and made the experience easy and stress-free. Thanks to his patience and professionalism, I found the perfect mattress and am very happy with my purchase. Highly recommend working with him!”
“I had a great experience today thanks to Kyle, my mattress salesperson. He was incredibly sweet, kind, and patient throughout the whole process. He really took the time to understand what I needed and helped me find the perfect mattress. He also made sure I got the best deals available. Truly exceptional service — highly recommend Kyle!”
“Mr. Robert Davis is very personable and a great listener. He helped me to choose the right mattress protector. I’m sorry that I am not in the market for a new mattress because I know Mr. Davis would spend time with me listening to my needs and use his knowledge to help me make an educated choice on the right mattress for me. If you’re in the market for a new mattress go to Mattress Firm on Route 4 West in Paramus and ask for Robert Davis to help you. You will not be disappointed! Thank you.”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Furniture Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“Thomas and Harry were fantastic! They really listened and heard what we were looking for...they were extremely knowledgeable and helpful! They were also delightful, honest and all around wonderful to work with!”
“Excellent! Our salesperson Jacob was wonderful: knowledgeable, professional and very kind. He helped us find a mattress that satisfies both my partner’s and my preferences and we look forward to sleeping on the new mattress soon for the upcoming holiday season!”
“I went to this location to buy a mattress for my 91-year old mother. As soon as we walked in the salesman was very courteous and welcoming. He answered all our questions and addressed all our concerns about the type of mattress we were looking for. He showed us every sample available and was very patient with my elderly mom. He found her exactly the mattress she was looking for. I highly recommend this location.”
“Lori is an absolutely amazing salesperson p. It is rare to find anyone so knowledgeable and so helpful and so pleasant to deal with. I will be happy to recommend her to anyone who is looking to buy a mattress. I am more than satisfied with working with her.”
“A gentleman by the name of Edgar helped us and he was a true gentleman and excellent informative sales person. I would highly recommend asking for him because he is patient, friendly, no pressure and very knowledgeable. We purchased a high end mattress and adjustable base from Edgar just based on customer service. Melissa stepped in to help while Edgar was covering another location.”
“Had a great experience shopping at Mattress Firm. Beatrice was helped me decide on the best mattress for my needs and was very informative in how to get the best deal.”
“We were able to get good service from Gabriel to make us feel comfortable purchasing our mattress. He also told us how to utilize the snore feature of our adjustable base and sent us a link to connect our WI-FI to the base.”
“Fernando was amazing!! It was my first time shopping for mattress and I was cared for every step of the way. He explained the differences in each mattress and even moved the mattresses around to make sure I got the full experience at home. Even after I left he called to see how I loved my mattress. The delivery guys were great! I’ve been enjoying my purchases! Thank you Fernando!!”
“Great, friendly service from the entire team at Mattress Firm on Lex Ave. Talked us through the whole process and addressed any concerns we had. Ditch buying online and stop in here, you won’t regret it!”
“Just purchased some items from this store and received them today. The salesperson Johnny was so helpful and incredibly patient in answering my questions and helping me find the right items for my new apartment. He was also very supportive after my purchase when I had to adjust my delivery date and some details about the order. He made a stressful, chaotic move so much easier. The delivery team led by Jeremias / Eduardo today was punctual, polite and attentive. I’m very happy with my Ashley experience, thanks to these guys!”
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“I had a really pleasant experience at this furniture shop. The showroom was well arranged with plenty of options to explore. The staff were supportive and helped me select a dining set that matches my home perfectly. The quality is very good, with strong materials and a clean finish. Delivery was on time, and the installation team did everything carefully. Overall, I’m satisfied with the service.”