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“The ONLY USPS post office that answered their direct telephone line. I’ve called all the post offices in North Bergen & West New York NJ & got no answer.”
“Raj was incredibly helpful and kind and made what could have been a complicated situation simple, easy, and efficient for us. We really appreciated his assistance.”
“Located on 2nd floor
I had to walk all the way to the counters to drop all my pre postaged packages. It wasn’t until I saw someone else throw their packages straight into the window counter # 1 did I realize thaaaat was the dedicated package drop. Otherwise I would have just stood in line to be helped when all I needed was to drop off without receipt.
There are self assisted machines but none have a package drop near them. The package drop door was taped shut.”
“Disagree with the poor reviews. The women here are friendly, smiling and nice. The fact that tape isn't free or shipping rates are high, are by no means a reflection of these hard workers. I have a lot of time and respect for them. One time the clerk even went out of her way bc I mailed the wrong item and she had to fetch it for me after the fact. The facility is indeed old and shabby, but the workers are cheerful if you understand them.”
“This is a post office staffed by one person. Esther is the full time worker and she is phenomenal. Fast, efficient, helpful. This location has been overwhelmed since the closing of the PO on 8th and Summit, but she still manages to bang it out. I am so grateful to have Esther as part of my neighborhood and part of my work day!”
“I was here in this location for the 1st and the ladies here kind and helpful . I had a pleasant experience . Thank you to the staff here and for providing such great service .”
“My experience here is a total contrast to the services the location at Paterson Plank has to offer. The staff here are courteous and accommodating. They may be doing something else but they don’t stop and make sure the line moves along. I have been here early or late in the day and the customer service has always been the same. I always drop my packages here with pre-printed labels just needing receipts. I literally just spend seconds. For anyone who has bad experience at the Paterson Plank location, you’re better off just going here.”
“Deja consistently provides outstanding customer service. She’s always helpful, knowledgeable, and makes every visit quick and easy. I truly appreciate her guidance with packaging and shipping recommendations to ensure my packages arrive safely. Thank you for your excellent service!”
“The guy working at the counter was very friendly and efficient Helping me ship my package. I was in and out in 5 minutes. By far are the best USPS experience i’ve had in the city - well worth taking the train over from bushwick!”
“The lady who works at the front desk, she’s the most efficient person I’ve ever seen, she helped me and literally teaching me how to fill papers patiently, also giving me critical tips to take care of. I can’t thank her enough ! masa alkhair !”
“Staff us friendly. Helpful and responsive. I love it unlike Williamsburg or Greenpoint. They are especially rude, annoyed at you, much attitude. I can't deal with it so I go to Maspeth where they greet you at the door with kindness and direction.”
“Paula was super helpful very nice she helped me a lot I had problems purchasing the label if not her I would be stuck there forever thank you so much for your help”
“Aiesha was an absolute ray of sunshine! She was incredibly friendly, patient, and helpful throughout the entire process. You don’t always expect to leave the post office in a better mood than when you walked in, but that’s exactly what happened. She may honestly be the reason this location has such a high rating 😄. USPS needs more people like Aiesha!”
“Historic beautiful and majestic. It’s in Rutherford and the East Rutherford location is not historic like this. You have to see this one. I love the building.”
“Post offices usually don’t have the nicest staff so what can you expect. However, Aaliyah is by far the nicest and most patient person ever. She made the experience a whole lot better. Shipment process was seamless thanks to her!”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
“It's a post office. I'm sure the staff isn't paid what they're worth and customers can be gnarly. If you've ever worked retail you get it.”
“Sound a bit crazy but I have 5 stars because the service is not that bad. I had to drop off my package to refund and I have a QR code. There was some ppl in line but I only waifed 5 mins and the drop off was very quick”
“Great customer service from Monica! She was very helpful, patient, and professional. She clearly explained the different mailing options and helped me choose the right service for my important documents. I really appreciate her friendly attitude and excellent assistance. Thank you, Monica!”
“I have used this post office many times and always have a good experience. Unsure what all the one stars are talking about rude customer service, but I am always treated nicely and the people are incredibly helpful.”
“Visited this USPS store and the manager was kind enough to let me ship my stuff even though the store was closing. The employees are all very nice and willing to help. Overall, always have a great experience coming to this post office!”
“Boy are we SOOO lucky in Glen Rock to have the rock star veterans we do at the USPS. Nancy is a gem that could never in a million years be replaced. Mercredi and Ruben are friendly, knowledgable and professional. All are great at what they do. Oh, and we love Shawn, our postal carrier too!”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“Sabrina is the best. She helped me so much. She was so nice and kind. I had and appointment yesterday at 3:45 at the post office located at 54th St they gave me a hard time and didn't help me at all. Thanks to my angel Sabrina that God send me . She help me today with everything I needed. Thank you so much Sabrina.”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
“I give five start. I like it here better nice employees are nice I always buy her a snack but I do not know her name very helpful. to me and very nice two people. only it my complaint long Line . my opinion this post office very good”
“I know this post office can sometimes be overcrowded… but it has the nicest people. I went to several post offices to deal with a passport issue and others told me they couldn’t do what I was asking or were downright rude. At this post office they read the text thoroughly about what I needed and helped me! I was so relieved. I really wish post offices were not so underfunded and were able to upkeep their physical properties better.”
“The clerks were so pleasant to work with. Took care of work related certified mail and was probably the smoothest transaction I’ve had in the past 5 years coming here. Great job hiring qualified staff. Finally.”
“Art Deco Master piece as it transitioned from earlier industrial aesthetics.
constructed in 1929 primarily with buff-toned brick and limestone accents.
The building was designed by the prominent architectural firm Buchman and Kahn.
It was originally built to house the U.S. Appraisers' Stores, where imported goods were inspected and valued for customs duties.”
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“Jayshree (spelling) was so nice and kind and efficient while helping us take photos and submit our passport application for our young baby. We went in during their walk in passport hours. The process was easy and quick. She even helped other people that were there for quicker needs while helping us, without delaying our needs, which I thought was very nice. I recommend this place for passport help.”