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“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“This is one of the best Verizon Stores in NJ. I drive over an hour just to get serviced by Mr.Christopher. He is an elite employee. The customer service I receive here is worth the gas and more! Things are explained to me and solutions are found. I have been on a Verizon plan my whole life. I’m pretty sure I’ve seen majority of the challenges a family can experience with a phone service over the years. 13 years to be approximate. I’m so happy to have remained with a company that hired a person like Mr.Christopher. Definitely the environment embodies a safe place for all, whether you are a tech savvy person or a “detached upgrader”. This store has supplied me with the best service of a lifetime.”
“I was genuinely impressed by the exceptional level of service. When I encountered an issue with my phone, they patiently stayed to ensure it was fully resolvedsomething I found truly commendable.
In particular, Brian’s thorough explanations and his considerate approach toward those less familiar with technology clearly demonstrate a level of professionalism that significantly enhances the overall customer experience.”
“Both Ryan and Andrew were extremely helpful and knowledgeable which made acquiring a new phone less stressful for me
The process was a lot easier than other times. I highly recommend both employees.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“If I could give Brian a 10 I would. He went above and beyond to make sure everything on my phone was correct. He treated me with so much respect and kindness.
I told him to keep his demeaner and he will go far. He was working at the Middlesex office for the day but I had to let Morristown know they have an employee who is a diamond in the ruff. What an asset you have.”
“I was in this morning shortly after they opened and was greeted by Alyssa. I had an older phone and was having some issues. I was eligible for an upgrade so I wanted to see what my options would be. Alyssa took her time explaining my options, I never felt rushed. She went above and beyond helping me set up my new phone. By far the friendliest and most helpful Verizon employee I have met. Thank you!”
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“Needed to add a business line and thanks to Dan it was seamless and smooth. He was able to answer all my questions as well as get me out that day with my new phone. Couldn't recommend this location or Dan enough!”