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“Had a awesome experience. Luis was very helpful and professional. He made the transition from Verizon to T mobile very easy. The customer service so far has been excellent. Highly recommend.”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“What a helpful staff. Greeted by a manager which took our information & problem with an iPhone. Then lead us to our seats & said a technician would be right with us. A manager followed a few minutes later to let us know we were next. Our technician, April, took care of our complex problem with a smile & was so knowledgeable. Our issue took a while & she worked with other customers as our phone was backed up & rebooted, checking with as the process continued. I recommend the Apple “Genius Counter” but better to come with an appointment. Thanks to all at the Rockaway Apple Store.”
“Needed to add a business line and thanks to Dan it was seamless and smooth. He was able to answer all my questions as well as get me out that day with my new phone. Couldn't recommend this location or Dan enough!”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“I recently ordered a Meta Quest 3S for my son through the app for pickup at the Best Buy location in Rockaway, New Jersey, and I wanted to share how smooth and pleasant the experience was.
From the moment I walked in, I was greeted right at the door. The pickup process was quick and easy. At the register, Sarah assisted me, and she was outstanding. She greeted me warmly, asked how she could help, and once I mentioned I was there for a pickup, she efficiently requested the code and my ID.
She politely excused herself to retrieve the item from the back and returned promptly. Once everything was complete, she thanked me and sent me off with a beautiful, genuine smile. You could really tell she takes pride in her work and values great customer service.
Thank you again, Sarah — and thank you to the team. From a loyal customer.”