“David was excellent. Very helpful. He is knowledgeable, friendly, and fast. He is the person to see if you need a phone or help with your account. Keep up the good work. He is a 10 plus.”
“My phone broke at work and needed it fixed ASAP. I just moved and didn't know where the nearest one Verizon store was and to my surprise there was one here, I didn't even realize. Lucas was a huge help and got me out the door quick! Thanks again.”
“On or about September 29, 2025, I pre-ordered the I-phone 17 Pro. I met the area manager, Brian, as well Dylan and Cliff, on this day. The phone was anticipated to arrive in a week. It was delayed however.
Whenever I arrived, staff were extremely accommodating. I took my new IPad early and store manager, Cliff, was extremely knowledgeable when I had issues with cellular data setup prior to a trip on Amtrak.
I later returned to town to be told my phone had yet to arrive and met Andrea. Miss Andrea apologized and assisted me with a phone charger issue.
Upon arrival of my phone, Miss Renee was in training with Dylan, who for whatever reason became my favorite AT&T employee for his very calm demeanor. Dylan appears to try and problem solve all matters without asking for assistance and is proactive over an employee who’d prefer customers leave. The young man is extremely honest in a world full of liars.
Renee exudes a natural smiling energy that can’t be included in her training packet. I hope she goes far with the company without knowing much about her future work ethic. But I’m a fairly good judge of character. Keep up the great work team and everyone deserves a raise Mr. Brian. I’m very satisfied to choose this store over ones in other locations.”
“Daniel displayed excellent customer service and leadership with promotions and problem solving with my family account. Jarrett was very friendly and knowledgeable with assisting my family with phone upgrades. I have been a verizon customer for 20 years and I wouldn't go anywhere else! Great job guys??”
“Jerry was super helpful in changing our phones from Verizon to Cricket. I was happy with the change and the awesome customer service. Totally recommend this store especially if he is there!!”
“I had a fantastic experience at Metro by T-Mobile, thanks to Karun. His extensive knowledge and exceptional customer service made my visit worthwhile. He helped me choose the best plan and offered a great deal. Highly recommend visiting this store and seeking out Karun for any mobile needs!”