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“Very happy to switch and save with Verizon Fios...also traded in for a new phone...thank you to GiGi...alot of patience and time involved...pleasant and informative ?”
“Jorge was phenomenal, we came in today to add a line for my granddaughter and he gave us an amazing deal where I also got to upgrade my phone. All while keeping our bill at about the same price. Thank you so much Jorge!”
“Shout out to the team at this store. Yudy and the other associates were great. Smooth process. Explained everything. All were friendly and helpful. Thank you so much ladies. Have a great day and keep up the great work. That was the quickest transaction getting a phone in my life. Customer Service 5 stars. I’ll be back!!”
“Thanks to Dan for getting me up and running in less than 20 minutes after my new iPhone wouldn’t activate properly at home. Quick, professional, helpful. I appreciate that he kept my stress level at bay.”
“Alina was extremely helpful, knowledgable, and thorough with our transfer of 4 whole lines from another provider to T-mobile. I felt completely secure that we were getting the best deal possible, and that we wouldn't lose anything on our phones through the transfer. Would recommend this specific store and the wonderful sales reps to anyone.”
“Very pleasant experience with KD. He was very friendly, helpful, and informative. Also, the store was very clean and new! I will be coming back here for future services.”
“Friendly staff, quick service, sometimes defer to online customer service, which is okay....but awful connectivity in the actual store which is ironic. Overall, a decent experience.”
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“Received a warranty replacement for a Motorola Android phone.
Since the unit being replaced had a damaged charging port, it was a bit more complicated transferring files to the rebuilt replacement phone.
Jawahn Banks did all the work for me, setting up the replacement phone and transferring all my files over. He saved me hours of time and frustration and I'm so grateful for his help.
The only thing left for me to do was to mail the old phone back to Asurion.”