BOSS Store provides excellent salesperson assistance, though customers may have to wait a few minutes when the store is busy. The service is described as lovely, attentive, and quick, with staff who go the extra mile and step in to make the experience a positive one, ensuring issues are made right. They offer tailoring with fast turn-around times, texting customers once adjustments are done. While some alterations have a charge, others can be waived. Their base suit is noted as the best looking one, though it rarely goes on sale, while other items may feature odd materials or different cuts. The store is recommended for special occasions like weddings, with staff efficiently scoping sizes by eye for a quick and easy fitting.
Why the bad reviews? I’ve shopped here 3-4 times and always encountered excellent salesperson assistance . Sometime you do have to wait a few minutes if it’s busy. They offer tailoring with fast turn-around times.
August 2023
I'm a frequent buyer at Hugo boss and so is my father and I walk in one day, while I may be young the disrespect I received was not cool (today) wish it was better.
January 2023
We used this store for our wedding they were lovely and attentive and at last minute when the ball got dropped they made it 100 percent right for us! Thank you Terrance and Danielle for all your help and we will most certainly be back!
