Macy's is a well-known department store with a long history, offering a wide range of products including clothing, shoes, housewares, gifts, and furniture. The store features top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers appreciate the good prices, diverse selections, and convenient locations. Many reviews highlight friendly and helpful staff, with employees going above and beyond to assist shoppers, whether finding an outfit or getting makeup essentials. The store is praised for its excellent customer service, easy return policy, and variety of sections catering to women, men, kids, and home goods. Overall, Macy's is seen as a favorite shopping destination for quality products, good service, and a pleasant shopping experience.
Howard in suits is the best. Be sure to ask for him. Very knowledgeable
March 2026
Ms. Shazia at Macy's provided excellent service when helping my son choose a perfume. She was friendly, patient, and very knowledgeable about the fragrances. She took the time to show us several options and made the experience easy and enjoyable. Thanks to her help, we found the perfect perfume. Great customer service!... read full comment
July 2025
Compared to the other shopping experinces at Short Hills, lower your expectatations. Service was lack luster at best.
