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“I recently had an outstanding experience at the Short Hills Mall Indochino location, and I can’t say enough great things about Miguel. I came in looking for a wedding suit, having purchased several suits from Indochino over the last decade and Miguel expertly guided me through the entire process - from precise measurements and tailoring to selecting the perfect cut, fit, and accessories. This is the place to go for a sharp looking fit for your wedding suit.
Miguel was incredibly meticulous, professional, and encouraging throughout every step. He took the time to understand what both my fiancée and I envisioned for our wedding day and made sure the suit reflected that perfectly. His attention to detail and knowledge of custom suit fitting gave me complete confidence in the final result. I've been measured for suits in the past, but NOBODY was nearly as meticulous as Miguel was!
I’ll be coming back soon for the final fitting - not only to confirm the suit fits exactly as expected, but also to appreciate the craftsmanship and care Miguel put into tailoring it. If you’re looking for a place that offers expert tailoring, personalized service, and top-tier professionalism, ask for Miguel. Highly recommended!”
“Dejah, is an absolute pleasure to work with. From our first interaction over the phone to meet her in person, she was polite, professional and helpful. She is definitely an asset to this company. Her customer service skills exceeded my expectations. Dejah, thank you for a wonderful shopping experience.”
“Linda from the Handbag Department in the Short Hills location is amazing! I am not a big spender, nor do I shop that often. I went in looking for a specific crossbody bag in black and Linda took the time to show me all the options that fit my description and she was patient and very pleasant! I found a terrific bag and I'm very excited to use it!”
“I consider myself a brand ambassador, a loyal customer with dozens of outfits, all seasons. The materials, fit and customer service are unmatched. I love the brands story and what they have become. Thank you for exceptional, friendly service over the years. Looking forward to my next visit!”
“I always get fantastic service when I walk into this location; everyone is very friendly and welcoming. Customer service has been great with issues, too! Emily is the best, I’d highly recommend shopping with her.”
“Had a nice experience. Associate named Bill was very polite and professional. I almost never make purchases in store (usually online) but was inclined to purchase because of the excellent customer service. Seek out Bill. Very nice and has an appreciation for what colors and textures work for an outfit. Best in store experience I have had in a long while.”
“Always a great experience shopping here, kind and helpful staff. Had an issue with my wallets material peeling at the bottom. I only had it for about 2 years. They looked me up in the system and packaged it and sent it out for repairs same day. They told me the repairs dept would let me know if it was covered or not. I got a text 2 days later saying it would be covered free of charge.”
“This is my go to location for Canada Goose. The showroom may be smaller than other locations, but the service is much better. The store is very clean, and the staff are patient and genuinely attentive. They always bring out exactly what my wife and I are looking for along with additional similar options. I’ve shopped at other nearby locations and it simply doesn’t compare.”
“I spent a long time at this GAP store today being helped by the most amazing and patient employee Najla. She helped me purchase the wonderful clothes for my latest grand daughter which I had tried to order online (but the GAP's online platform is quite lousy) and helped me pick out more clothes I wanted to purchase. The real kudos comes from her patience however when we tried but failed to charge my older GAP card that had been closed for lack of use (still got the sale emails thus the online statement above) and then tried but failed to input the temporary card number after I opened a new account. I was able to get all the deals however using a different credit card. This entire event took 2 hours! Najla was amazing. If you go on weekends you'll see her (she has a regular day job elsewhere).
And GAP credit card services is horrible and they still don't know what the issue is but a card does give you great deals.”
“I went just to pick up an order that was not for me, the guy was very kind and polite with me, and I don't look like a money guy, but I got surprised with the excellent customer service they have.”
“Pretty decent selection of shoes. This review is in response to my interaction with Chris, super helpful and friendly employee! Great chatting with him about shoes”
“Five stars based on service. Ingrid was amazing both with how welcoming she was to the suggestions she made. I ended up going with the shoes she recommended! Courtesy water and champagne. I enjoyed shopping some of their collection although I wasn't prepared to buy anything more than what I came for.”
“Large store with great selection.Well-staffed with helpful, friendly people. Their clearance rack has some amazing bargains- in talking up to 80% off list price! I'll be back!”
“Tyler was both professional and personable. I felt completely comfortable — no sales pitch, no pressure. The clothes are luxurious and, in my opinion, absolutely worth it.”
“The new Store Manager at this location has done an exceptional job cleaning up an otherwise worthless staff that previously existed. How refreshing it is to visit this store and be helped by positive, friendly people! Great looking store with great new people!!”
“Why the bad reviews? I’ve shopped here 3-4 times and always encountered excellent salesperson assistance . Sometime you do have to wait a few minutes if it’s busy. They offer tailoring with fast turn-around times.”
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“I had an outstanding experience here!
The service was on A whole new level
Marissa was wonderful in explaining every detail of every step of the way!
Also no upselling or anything like that.
would 1,000% recommend!!”